Jordan is wonderful Laura at the office is on top of everything and Kevin who answered a call on a…read morevery busy Saturday .. everyone customer focused and not out to gouge you just honest great courteous professionals my dad has been using them for over 30 years I know ... an incredibly honest and reliable ac company ! Thank you all ...,

Im a very happy customer that was helped by a young technician called Joey that gave us excellent…read morefeedback and hints to keep our AC unit working the right way. He looked professional and knowledgeable and had a friendly way to share his points of view and suggestions.

As a Floridian, there are three things top of mind that we dread: rising insurance rates, bumper to…read morebumper traffic on i-4, and your much-necessary-thank-you-very-much AC. Well, who do you call when you have AC issues? Blairs! In all seriousness, they're great. Our AC pooped out at the end of the day despite being a new build (three years old). Doing some simple troubleshooting didn't work, so we hunkered down during the night and called Blair first thing (they open at 7am, bless them). I spoke with Jay - super friendly guy - and told him the issue - my Nest was giving me a "no power source" error. Jay, without skipping a beat, began to give me a few additional troubleshooting tips to see if my AC would turn on again. One of them was draining out the water in the drip pipe, which was indeed full. He told me that may be the issue, as the AC unit would automatically shut off to prevent water damage, and to drain it and see if it turns on. In the end, that didn't work, but the fact he was so friendly and wanted to assist rather than send a tech right away to take my money, opened the doors of trust which is so hard to find in these homeowner to trade business relationships. I had to call back a few hours later when the above didn't work - Blair's sent out two guys by the end of the day, and after about an hour of troubleshooting/maintenance, determined a fuse had blown. It was $95 for the service call (reasonable if the majority of it is labor), and $55 for the part. Of course, a fuse is cheap AF (couple of bucks), but they also: 1) Rewired my nest. They suspected poor wiring done by yours truly (because I am definitely not an electrician but an self-proclaimed DIYer) might have caused the fuse to blow with wires touching. Opps fire hazard. So yeah, they cleaned it up and rewired everything. 2) Drained out the water fully in the AC unit. They had a dry vac, while I only had a hose carpet cleaner (not as effective in clearing all the water out). 3) Cleaned out my washable filter. Yeah, I should do that more often, but it was nice that they did it for me. Essentially, they did a maintenance, some electrical work, and also fixed the fuse. So all in for $150? That's a steal IMO, especially since they invoice you and didn't expect me to pay right away, giving me a float time of 30 days - really helpful for people tight on finances. Looking at the work and service they provided, including an hour of their time, I'm so happy I called Blair's rather than the default commercial company that was posted on my AC unit. I'll be calling them again in the future for any related needs they can take care of - thank you Jay and team!

I just had a friend ask me to recommend an AC repair company. He's been having issues that other…read morecompanies can't seem to fix and another wants a fortune. I told them I had phenomenal service from Blair. Similar to what my friend now faces (and over at least 12 years ago), we had then look at an issue others not only failed to fix, but their "fix" caused water damage. Blair sent Jason, who I think is their top guy. He fixed it quickly and it stayed fixed. Since then they have been our go to for repairs and annual service. When they come for repairs and I ask what we owe them, they say let's wait a few days to be sure it's fixed, and then we'll send you a bill. That shows they care more about quality and relationships than revenue! After we moved into a neighborhood with a particularly picky HOA, they even helped us explain the necessity of a repair needed to get HOA approval, and they put a temporary work around in place while we waited for approval. That was super helpful as we had a newborn at that time. Raving to my friend made me feel badly that in all these years I never left them a review. While now I have.

When my unit died, I called them. Two of my friends have used them, and raved about them. For good…read morereason!! They installed a great unit and it has never let me down. Since I was on my 4th unit in 20 years, that is saying something. I have a service contract with them and they are super about service. I highly recommend them. Every single service technician is courteous, professional and knows their business!

This is hands down the best A/C company I have ever used. We live in a condo and had issues with…read moreour downstairs neighbor to replace our Freon line. They were the most affordable, on top of having 4 different companies come take a look and give us a quote. The customer service was outstanding from beginning to end and they were very patient and knowledgeable. They even called another worker to come and help when they couldn't figure out why our AC wasn't getting cold after replacing the line and he was able to get it running correctly. It was after a long day and they made sure it was finally fixed. I am forever grateful to them. It was a great experience after being so frustrated.

Was out of town and came home to A/C not working last…read morenight. Today I called the on-call tech (Michael) who promptly returned a call to me after I left a voicemail. He talked me through a troubleshoot. He said that he would call me later-after he finished the call that he was currently on to see how the troubleshoot went for me- which he did! This is the text that I sent to him before his f/u phone call. "Hi Michael - Thank you - Thank you - Thank you !!!! You are awesome! That worked! .......... A couple of months ago I responded to a Ring post requesting a recommendation for A/C repair. -With the customer service that you and your team provide (like the above) I could not help but post my strong recommendation for Matthew Roberts! You rock!. Thanks again!!!!" Michael saved me hundreds in time and labor on a weekend. Their customer service is unparalleled, which is why I have had a bi-yearly maintenance plan with Matthew Roberts for years.

Fast service. Honest. Competitively priced. Excellent customer service. I must say I was a bit put…read moreoff with paying a $95 deposit prior to the first visit but don't let that stop you. I was worried I would pay that and they wouldn't show up. Not the case at all. (It is only for the first visit. Not required anymore once established )Hiring them for our AC needs to one of our best choices ever.

I called Scott's on a neighbors recommendation. They showed up for an after 5:00 service call. Cost…read morefor visit was $149. The tech looked at every thing and said I had a leak in my condenser unit coil. He could "hear it". So I asked if it was fixable. He said maybe not sure, and that someone will reach out to me tomorrow. Next morning their sales guy comes out and says you need a new unit. Later on in the day he sends a quote for $17,400. I call and ask if it's repairable, (I looked on line and I could by the part my self). He says the part is obsolete, really? I am looking at it on line and can have it at my door step in 2 days. So I knew it was BS and they just wanted to sell me a new unit. So to get another view I called American air and heat. There tech was more through than Scott's Tech and he pin pointed the leak quickly. Gave me a quote on the spot for $2100 and they had it fixed the next day.

I will continue to give 5 Star reviews to Scott's Heating and Air Conditioning are an A+ in my…read morebook. Replaced my AC unit with them a few years back and now have my twice a year maintenance with them as well. Parker has been my representative the last few visits and he always does a thorough job AND takes the the time to show me the things he has taken care of and will give me tips on things to keep my AC running right. I have had the same experience with another rep but I can't remember his name. Great company and a great team!!

One year old HVAC system stopped working, original installer was unresponsive so I called Belle…read moreAir, and am I glad I did. I was scheduled quickly and Rich arrived promptly. He listened to the problem, quickly diagnosed the cause and fixed it so the air was on again within the hour. Great service, outstanding communication and a reasonable charge. I'm looking forward to doing business with Belle Air the next time I need service. Rich did a fantastic job!

Came late, got the unit running. Unit failed in two days. Called a different service. Solved the…read moreproblem but did not get to the cause.

I absolutely recommend this company! Relatively new AC kept shutting off. They came out on a Sunday…read moreafternoon and fixed my problem in less than an hour. House is cool already. Gave me suggestions for maintaining our unit. Thank you for your kindness, professionalism and knowledge.

Excellent communication and service. Problem resolved as quickly as possible! Employees skilled,…read moreprofessional and friendly. A very positive experience.

Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.