Wonderful shop! The selection of bikes is impressive…read more Prices are well within reason for the quality. Repairs are fast and not overly expensive - and done by professionals. Cordiality of the staff and knowledge is top-notch! Couldn't ask for more from a bike shop. Highly recommended!

This place is incredible. Super helpful and willing to explain and assist wherever needed. I highly…read morerecommend!!!

Convenient location and a decent selection of reasonably/thrifty priced used parts. I needed a…read morereplacement seat and some handlebar tape. Got a fine seat for $5 but the only option they had for handlebar tape was $40 so I skipped it. Staff wasn't very friendly, but they were helpful- not mean or rude, just don't expect bubbly enthusiastic support and you won't be disappointed. Recommend checking here for what you need if you're in the neighborhood. Local is best!

Backpedal tuned up my old commuter and a decent kid bike my neighbor gifted my son. Then he fixed a…read morepopped tire for free a few weeks later. I got a bunch of gear at a good price to start commuting after about 10 years. Headed back today to get advice about ergonomics and talk about getting another bike for kiddo for the track. I'll be a repeat customer. Great service, products, and fits you in when you stop by! Patiently answered my questions and showed me gear wo pressure to buy.

Nice humble bike shop with personalized service from owner/mechanic....highly recommended.read more

So after many years of neglect, I finally took my bike in for a tune up. I basically chose Oregon…read moreBike Shop because it was close, and had good reviews. I took a previous bike, to another local chain and was charged for everything - new brake pads, cables, tires, and on and on - kinda like going to Jiffy Lube! So I was expecting to buy a lot of stuff, but it would be worth it. Turns out I couldn't be more wrong - the folks there are just like...yup we'll tune it up. Call you Wednesday. And they did. and charged me $95. That's it. I asked if anything was replaced, or new cables or anything, and they said everything was fine, just tuned it up! The brakes work great, the gears are smooth, the tires hold air, so hey! I am super happy. And they have a super cute doggo.

Love this shop. Not sure I managed to forget to review Portland Bicycle Emporium, until now :)!…read more Last year, I called into Portland Bicycle Emporium, only a few ours before closing. I was looking for a resale bike for my daughter, for a school event the following day. The owner let me know he'd just had one come in that would work great. First it needed a full workup and tune-up, something he always does. In an hour or so, the bike was ready. When we arrived at the shop the owner took the time making sure it was altogether the right fit, and helped me out by watching my kiddo do a test ride, so the seat was just right. I don't have a very good idea of these things on my own, so the extra help was much appreciated. The Cannondale we came home with has been a great bike. Just what we needed, it's pretty, and even better it was a very fair and affordable deal. 2025 #18

Friendly and helpful! I had my bike tuned up here last year. If you're in the neighborhood and your…read morebike needs service, I would recommend them

Stopped by to grab some petals for my 99 GT. Was impressed by the selection of bikes, new and…read morecollector BMX bikes, too! Staff was friendly and offered specs on different types of pedals, helping me come to a decision. I'll be back for more parts in the future!

It's a cute little location for a bike shop. I will let the…read morepublic know about this. It's a cute little location for a bike shop. However they are not that friendly to customers and they're not that helpful like some bike shops are in Portland. And they don't carry bicycle rain pants they tell people to go spend $300 $400 at Dick's sporting goods when most bicycle shops have bicycle ramp pants in the shops. And they do not have a very good selection on bicycle jackets. In my strong opinion this is not a bike shop to go to until they can make changes and do a better job and start carrying more and better merchandise including bicycle rain pants. They can learn from bike shops in Portland including from NW pro gear.

My spouse and I came to this store after falling down the research rabbit hole. Isaac listened and…read moremade us feel seen and heard- We are seniors somewhat experienced in bikes.. but e-bikes was a new world. At the end of several visits and test rides we purchased two bikes and couldn't be happier! For others worried about switching to e-bikes- this is the store for you.

Repaired my tire tube in like 15min, super clutch. Seems to be one of the few bike shops around…read morewith reasonable hours as well.

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

I LOVE this place!! I'm a regular at this point, and I will recommend them to every cyclist I meet…read more I came in about 6 months ago with a Ride1Up e-bike that wouldn't turn on, and had been deemed unfixable by a few different repair shops. David immediately accepted the task and the team worked with me over 3 months to troubleshoot every possible underlying issue with my bike. And they fixed it! Since then I've brought the same bike back with a new issue, a different bike for a tune-up, and friends have also brought their bikes in. I will never go anywhere else!! They are always so friendly and accommodating, their labor and parts prices are UNBEATABLE, and their work is thorough and fully explained. THANK YOU TomCat bikes!!! - Miriam

Dropped off my bike to fix a broken spoke and had it back same day at an extremely fair price -…read morecouldn't ask for more and would recommend and will come back.

This review is a long time coming. I've gone to Bike Frequency several times. Always got a great…read moreprice! Always walked away with a few things tuned up and fixed that I didn't ask for at no charge! Great shop!