The staff are all efficient and caring. They've helped me get back to full range of motion.read more

I selected this location because of its 5 star rating. However, there seems to be an issue with…read morethis facility and my insurance company. According to them, my insurance won't pay unless there is a Medicare copay. According to my insurance, that isn't true. It's been a month since I made contact and left the referral. I have initiated ALL calls except for the first one that said they don't accept my insurance (one week after they said the did, and after I drive over there with all of my paperwork). The director assured me the call was a mistake, and informed me of the issues. Assured me they were still working on it. After waiting two weeks without resolve, I called my insurance. The first person I spoke with didn't understand or was frustrated. Called the facility and was told they 'just turned in paperwork'. Obviously I was not amused since they'd had it for weeks. He connected me to the facility. Their oops - they thought I was someone else, so they provided inaccurate info to my insurance. Handed me off to someone else in the office. Call #2 to my insurance - someone smarter checks and tells me copay only needed. No issue. Call #3 back to facility - hand off again, then the 'gee we'll check into it' tap dance, and I'll let the director know. Fast forward another week. Did they call me? Obviously not - otherwise there wouldn't be a review. I have an appointment for NEXT Tuesday with a different facility. I called and told Pacific Rehab don't bother, they're obviously too busy or don't care. They've proven that by not even calling with an apology

Doctor referred me to come here for PT after an injury. Met with a therapist and the PT doctor. Had…read moresome sessions. Wanted to try massage as that was recommended by the orthopedist surgeon. Was told their massage therapist doesn't take insurance. Never anyone working at the front desk and the doctor had to deal with phones and new patient paperwork. They need to hire someone to help at the front.

Only wish I had thought to go in sooner. It was a 100% good experience from start to finish. Wanda…read moreat the front desk was awesome - answered all my questions patiently and help me understand the process. Daniel Burns, the physical therapist, was absolutely fantastic. Very thorough, listened,and started me off with a good program to help me. Now I have to do my homework! It was such a pleasant surprise to not have to go out of town to get this kind of quality medical care. Looking forward to going back.

I've been going to this physical therapy office for several years. Each time that I have needed…read moretheir services I have always been treated with respect and the finest in physical therapy. Both physical therapists are professional, well trained and personable. They care very much about a successful recovery.

I wish I could leave a negative star but that's not possible…read more I went to see Joe Ardt this morning for a session never seen him before. When I walked into the office I was given paperwork to fill out by a very unfriendly receptionist didn't get greeted didn't get good morning didn't get any communication with her just gave me the paperwork asked for my insurance card and acted like I did something really bad I felt like I was walking into the principal's office and didn't know why. I had extremely bad vibes as soon as I walked in there. So Joe comes running over to me and says we have to start the session now we'll do the paperwork later because I'm going to be very behind he didn't introduce himself to me either no good morning no greeting absolutely no customer service from him either. Going to the session area he asked me if I already have a therapist for some reason and I told him that I see someone that in Olympia and that I have so much pain it's hard for me to drive and I was hoping he could help me since he's closer and his website list that he can do what I need that my other therapist does and I was hoping to see him between sessions. He immediately told me that he can't help me because insurance won't cover a second therapist and that they won't pay for his evaluation. He was very flat in his speech to me very stoic very uncaring and very unsympathetic. Hes quite arrogant and had no concern about my well-being whatsoever. So I asked him well what am I supposed to do I was hoping to see you and he said well insurance won't cover it so oh well and he literally shrugged his shoulders put his hands in the air at me and I'm sitting there in chronic pain and he didn't want to help me at all. So I ended up just pushing the curtain back and walking out of there. I've never experienced such horrible customer service lack and care of compassion from people that are supposed to be physical therapists helping people. He didn't offer to call my insurance or offer to pay a different way or anything for me he didn't suggest any way to help me.Aso I walked in there wearing an American flag mask which I'm suspecting had something to do with the very ice cold treatment that I was given as soon as I walked through the door. Needless to say I will not be recommending anyone to see this therapist office I actually checked with my insurance and what he told me was a complete lie insurance will cover any therapist that I choose to see it just goes by the number of visits total per year. I explained that to him in our office meeting but he didn't want to hear me through his hands up and said he couldn't help me because insurance won't pay for it he refused to hear what I had to say about it so when I got home I verified that with insurance and they said I could see any therapist that I want .so I have no idea why I was treated so horribly maybe it was the fact that they don't like redheads that wear American masks showing their patriotic love of the country for a mask I don't know what their problem is but there was zero reason for such arrogant ice cold treatment of a human being!

I was in Ocean Shores for a week long vacation and my back hurt so bad I could barely walk. I was…read moreable to get in the day after I called and I was impressed that they didn't treat me like a one-time patient. I believe I got the same level of care they would give any patient. Dr. Rogers spent a lot of time doing evaluations and getting background on my health and my pain before doing the adjustment. I saw him twice during my visit and I felt so much better! Don't hesitate to call them if you're a tourist, they were amazing. Oh, and I'm about 40 pounds overweight and not a word was said about it. I'd be fine if he had said something though, I know being overweight is bad for my health, and I would have happily told him I've lost 45 pounds and I'm not done yet. Doctors tend to be fine with overweight patients as long as it's going in the right direction - but it has to be frustrating to try to make people well when they are actively working against that goal.

Nice chiropractor here. Friendly receptionist…read more Massage is available through a therapist that rents space. Doesn't take insurance.

I went to see Dr. Hovancsek for heal pain and problems with my toe nails. The heal pain had been a…read moreproblem for over a year and I had been told by my general practitioner that it was plantar fasciitis and I needed to stretch to relieve the pain. Dr. Hovancsek took a look and diagnosed my problem as a heal spur and inflammation. He gave me a shot of cortisone and I haven't had any pain for over six months. If you are having problems with your feet, go see Dr. Hovancsek and his outstanding staff!

There's a warm feeling when you come through the door at Dr. Havonzik's office. The staff is really…read morefriendly and the other patients in the waiting area were pretty friendly too. I've gone there like now off and on for over a year. I've gone there every couple of months for a routine foot Care. I have diabetes and I have issues with feet. Also getting cancer medications that affect my toenails and my skin. So kind of having Dr. Kovacic monitor all that and he's just really professional. Really personable friendly. I can't say enough. It was a. It's always a good experience. I had a bad experience the day before I had an appointment for Dr. Hovansk and he actually ed me up by going to him the next day.

This place is taking excellent care of my aunt. The staff is attentive and kind, and she loves the…read morefood (how often does a long term care facility get THAT review??). Thank you for taking such good care of her!

The type of care, the amazing staff, clean, and friendly environment for my mom has been…read morewonderful!!! Thank you all for looking after her!!!

Outside courtyard for "Covid safe" visits between residents and family. Several activities for the…read moreresidents throughout the day including 2 very large indoor gardens. Friendly staff, and you can tell they care about their residents.

The attending staff were not all adequately trained to care for patient. Menu requirements for…read morepatient were printed on tray slip but all items were not provided. Their written mission and care statements are not reflective of actual practice. I selected because of high star ratings but was extremely disappointed in the care provided. Will not take anyone there again. Really made me wonder who gave the previous ra

I had been going here for a little over TWO years and it was always exceptional treatment but i…read morenever had a copay. I was there for Dr. Les and Melanie, then they switched to Reald who does great work. However, towards the end of last year, they gave me a bill for all the co-pays I never paid, even going back to Dr. Les because of "a mistake that took place before he(Reald) took over." I never knew I had a copay until last year when I got the bill. I paid them $673 after the "wonderful" $400 discount they gave me. It had been brought to my attention that they SHOULD NOT HAVE gotten any money from services they did not provide and when I confronted him on this on friday March 13th and asked him if he had given my money to Dr. Les since it was him who provided the service and Reald said, "well no, i havent given him the money yet." I paid him his money in January! All of that to say, keep your receipts!

These guys are wonderful and I highly recommend them. I threw my back out the first day of our…read morevacation at Pacific Beach. They worked me in right away and I received immediate relief. Doc even iced my back before and applied biofreeze after treatment. Very friendly and professional staff. I felt cared for and did not receive the hassle you get sometimes as a new patient, where they require x-rays and initial drawn out exams. Got me back on my feet quick! Also very Military friendly.