I suffer from PTSD. When I went to this facility, they advertised they were 'dual diagnosis' and…read morePROMISED me they would help me through therapy. We discussed EMDR, and I was promised they had a therapist who was excellent. They did a lot of talking to get me to go. It was not nearby, rather 4 hours away.
I got zero therapy in 5 weeks. They kept saying I "wasn't ready". I've been ready for years! The 'shrink' was on video - for about a half hour. He was from Guyana or somewhere, I don't know. He was not diving deep into anything that was on my mind. He actually agitated me. I saw him 2 times on video, then he managed to show up for one short session to toss a med my way. No therapy in my opinion.
The office was extremely disorganized. You can tell who is in recovery and those who aren't. Many were obviously better than me. They listen in on phone calls. There is no privacy, and if you need to get on their laptop for Amazon to order essentials, your time will be limited. They had control of my phone. It got dropped and front cracked. It then wouldn't ring but once. No one took responsibility.
Groups were just that, if they weren't cancelled, which they often were.
If no one was leading the group, they would put on TED talks, and we would watch for an hour. One time in group with a dozen of us the 'counselor' had us write things about each other. Who, in our minds, was the most adventurous, artistic, kept the most secrets, etc. Then we read them aloud. What did that accomplish? Just an example. Busy work. However, there is much boredom there, with many empty hours.
The dispensary is ridiculous. There are people behind the door who are handing out meds who shouldn't be. Someone should know what they are doing at all times. If you put yourself in this environment, count and check your meds and vitamins. Seriously. There were many mistakes.
There is ageism at this facility. I thought it was my imagination, but two of the residents apologized for the way I was being treated. They were treated completely different when I was w them. Another resident told her husband on visiting day that I was the 'scapegoat' because I was the oldest.
The food left something to be desired if you don't eat meat because you don't get much protein. My protein consisted of sauteed mushrooms, yogurt, milk, hard boiled egg. The kitchen staff was kind and caring enough. I believe budgeting came into play and they couldn't fit vegetarian patties or whatever into the menu. I ate salads the entire time, with a boiled egg. It got really tired, but they did their best, I'm sure.
So many things were sideways. I walked on eggshells because I wanted treatment. I had planned on staying 90 days, even after I found their hidden charge I hadn't been informed about, paying rent for the next levels of treatment. Interestingly, they charged my insurance $85,000 for that 35 day stay.
Get ready to hand your card for paying prescriptions. The pharmacies in that little town overcharge, and do not work with insurance. In other words, you need to deal with all of that to get reimbursed after you've left. I didn't get all my papers, receipts, and they failed to give me all my meds and personal vitamins from the dispensary when I left. They had to send them.
I highly recommend staying away from this toxic environment. Especially if you are older, have any disabilities, or need a special diet. What was promised to me was not delivered. They fell short in so many ways, and it is still affecting me to this day.
There is a lot hidden behind the beautiful photoshopped scenery on the website. That old Great Western hotel is dilapidated in many ways. The sliders wouldn't shut all the way, so there was very cold wind that would come in the rooms, and this was January-February months. The ADA unit was rather isolated and was the room time forgot. It had the same everything from carpeting, old broken kitchen appliances that for whatever reason they hadn't bothered to move out. The drapes were shredded from the outside, and one sorry hanging wicker lamp was dismally left from the early 70's over a small corner over a little table. It was so depressing.
