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    HealX Physical Therapy

    5.0 (6 reviews)
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    Physical therapy

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    8 years ago

    I've known Peter Faletto for nearly 20 years. You won't find a more caring and knowledgeable therapist and sports trainer.

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    Astoria Physical Therapy and Sports Rehabilttn Center

    Astoria Physical Therapy and Sports Rehabilttn Center

    2.3(3 reviews)
    18.1 mi

    I dont always rant, but I am seething right now. So many of my friends know that I recently had…read moresurgery on my hand. As such, I have been in the need for physical therapy to help things along. I have been going to Astoria Physical Therapy and things had been fine...Until recently. So first of all, let me say that my problem was not with the physical therapists themselves but with the front office staff. The owner (the primary physical therapist) and the secondary physical therapist were awesome. I was working with the secondary therapist, Savita, until she was let go due to lack of enough clients to sustain two therapists (or so the story goes). I had a chance to work with the owner (primary physical therapist) for a few sessions. Lovely gentleman, great conversation, and good work. Really everything goes downhill when I had to deal with the front office. In particular the business/insurance handler, Lady. So unprofessional. She comes off as syrupy-sweet, but she is the most cold-hearted and vindictive person I have ever had the unfortunate opportunity to meet. She is passive aggressive and the minute you try and stand your ground she does what she can to sabotage you and make you look like you're the bad person. So, I had to miss a few sessions due to illness. I called in and cancelled those appointments. Then today I was called to find if I was still coming in tomorrow or if I wanted to "close my case". I explained how I had been sick, but no matter how many times I explained it I was made to feel as if I was lying! I kept being asked if I wanted to keep my case open with them, when I had already very clearly stated that I would be there. I felt as if I was being harassed, and was even told, "well we saw you Costco". I mean come on, I was sick but when you have a family and need to go to the store you need to go to the store. I even asked if they wanted me to have my supervisor call them to confirm that I was ill because of the way I was being spoken to. I had enough and was getting defensive because of the way I was being talked to. I told her, I will be in tomorrrow and mentioned that I would speak to the owner at my next session. I hung up...the next thing I know I am being called back and told that I am being discharged!! Where is the customer service and quality of care? I am disappointed that the owner did not speak with me directly to find out what was going on, but when you have a manipulating office staff why bother? Who even knows the tale she weaved to him. If you can, stay away. It is unfortunate that a good physical therapist is avoided because of office staff who do not know how to appropriately interact with people. If not for this person I would have continued seeing the owner (primary physical therapist). Instead, I will take my business and my health and put it into someone who really cares hands. If you all know me, then you know that I am very considerate and a professional. Come on, I am on the phone and dealing with agencies, hospitals, etc. all the time, it is part of my job. I have never had something like this happen to me. Stay away from Astoria Physical Therapy, this woman is toxic and I am just so livid that I, or really anyone for that matter, could be treated so badly. On second thought, I dislike the owner now too, how could he not care about a patient's needs or even bother checking in with me. Grrrrrr. Now I am stuck trying to find another physical therapist. In the meanwhile I will deal with it. Ugh!

    I was in a car accident and had really bad back pain. Astoria Physical Therapy helped me a ton…read more I'd been to other places and was told they couldn't help me. With the stretching and exercises I learned, I now enjoy the day without pain. I do have to remember to do the exercises though. Many years ago Marland at Astoria Physical Therapy also helped me after knee surgery. The doctor who did the surgery had told me that I'd probably never be able to do the gymnastics that I loved again. Thankfully with lots of hard work with physical therapy I was able to get on the gymnastics team a year or so later which was awesome! I highly recommend this business!

    Marland Armstrong Dba Astra Phys Thrpy & Sp

    Marland Armstrong Dba Astra Phys Thrpy & Sp

    5.0(1 review)
    18.1 mi

    Had a small fracture of knee and couldn't do leg raises or get glutes to respond. Marland Armstrong…read moregave me a series of exercises over a few sessions, which I diligently followed. They worked! Very pleased with results and will keep doing the exercises since they are overall good for wellness. Marland's years of experience are positively beneficial when recommendations are followed.

    From the owner: Our Physical Therapists specialize in providing outstanding care to stop the suffering that comes…read morewith back, neck and shoulder pain. Our clients experience dramatic benefits of decreased pain and improved functioning while under our care. Our clients results are tracked through a national database and the improvement results are very strong.Our Occupational Therapist uses her hand specialist certification to significantly help clients whove had hand and wrist injuries, benefit with results that make a difference in their lives. Our therapist assists clients to improve their ability to function and perform the tasks so important to everyday life.We are pleased to welcome our Speech Therapist to our team of professionals. Communication through speech is vital to each of our lives. Our speech therapist is also an oral mycologist, who specializes in speech-language and swallowing problems. We help those who have had a stroke, live with autism and Parkinsons disease as well as thumb sucking, and other challenges affecting speech.

    HealX Physical Therapy - physicaltherapy - Updated May 2026

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