1. Montesano Physical Therapy

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Montesano, WA

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Montesano Physical Therapy

4.0 (4 reviews)
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Hoquiam Physical Therapy Services

Hoquiam Physical Therapy Services

3.0(2 reviews)
13.7 mi

The staff are all efficient and caring. They've helped me get back to full range of motion.read more

I selected this location because of its 5 star rating. However, there seems to be an issue with…read morethis facility and my insurance company. According to them, my insurance won't pay unless there is a Medicare copay. According to my insurance, that isn't true. It's been a month since I made contact and left the referral. I have initiated ALL calls except for the first one that said they don't accept my insurance (one week after they said the did, and after I drive over there with all of my paperwork). The director assured me the call was a mistake, and informed me of the issues. Assured me they were still working on it. After waiting two weeks without resolve, I called my insurance. The first person I spoke with didn't understand or was frustrated. Called the facility and was told they 'just turned in paperwork'. Obviously I was not amused since they'd had it for weeks. He connected me to the facility. Their oops - they thought I was someone else, so they provided inaccurate info to my insurance. Handed me off to someone else in the office. Call #2 to my insurance - someone smarter checks and tells me copay only needed. No issue. Call #3 back to facility - hand off again, then the 'gee we'll check into it' tap dance, and I'll let the director know. Fast forward another week. Did they call me? Obviously not - otherwise there wouldn't be a review. I have an appointment for NEXT Tuesday with a different facility. I called and told Pacific Rehab don't bother, they're obviously too busy or don't care. They've proven that by not even calling with an apology

Montesano Physical Therapy - physicaltherapy - Updated October 2026

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