I would never recommend this medical supply & Oxygen company to anyone. Billing is always wrong,…read moreequipment not always available. But the staff in the Flint location is so rude. Vela talked over me, made statements that she wouldn't stand behind was incredibly rude no return calls. The only thing this company has going for it is Kerri in the Essexville location. She was wonderful and made things happen for us. I will only talk to her from here on out.

I was injured at work and spent the majority of my day at urgent care where I was released with a…read moreprescription for a knee brace. I called a few medical supply stores in my area and was surprised to find that many of them either closed early or did not sell to the public. I called MI Med before arriving just to make sure they were open and that they would sell to me. The woman on the phone was very friendly and very helpful. Unfortunately due to being stuck at urgent care I made it to the store 15 min before they closed. The lady I spoke to on the phone (I can't remember her name) was the one that waited on us. Although she was due to close in 15 min she went above and beyond helping me find what I needed, she went in the back twice to go through inventory and called her boss a few times just to make sure they were able to get what I needed. She was never pushy or short and was extremely helpful and kind all while doing so! We ended up being there after the store closed and she continued with excellent customer service! I hope I don't need to visit anytime soon again lol but if I do this would definitely be the place I would go!!!

From the owner: MI MED is a family-owned business specializing in lift chair purchases and rentals, hospital bed…read morerentals, mobility scooters, equipment repair, bathroom safety, fall prevention, injury solutions and more.

note: despite my username I'm a real person. 2nd Note: I was…read morethere a bunch of times a couple of years ago and just realized I had never rated it, so.... a: single person operation with huge and changing inventory. So you'll probably find something that'll meet your needs and budget. b: possible cautionary note: The original owner handed off the company to a new person last year. He sounds every bit as good over the phone as the founder, but I don't have any direct experience with him. So I'll cross my fingers and hope he's a worthy successor...

This business is totally legit and has fair/low prices! But…read moreyou gotta call him to see what he has in his inventory! (My Google review is more in-depth).

I had to come here to get fitted for a foot brace and I wasn't expecting the doctor to be friendly…read morebut he was very friendly. Great doctor! The process was very smooth.

Would not recommend their ortho 15 plus days and no insurance submission for a knee brace fitting…read morewe have good insurance overworked I don't know they're friendly but I don't want you to smile at me I want you to do what you say you're going to do

I can't say enough about this place or its owner, Alan. When you're disabled, your chair is your…read morelifeline; when it's out of commission, so are you. Alan creatively found a less-expensive means of repair, was knowledgeable, professional and kind - my chair was ready in under 30 minutes. Go ahead and try to find that kind of service anywhere. For all your mobility needs - go to Mobility Plus Shelby. You won't be disappointed.

Had what I needed to assist me in my knee surgery recovery. Helpful and informative in the show…read moreroom. Easy to reserve and rent. Drop off and pick up was quick and courteous. Thank you for your great service.

Place sells ONLY items for the handicapped. But it has No HANDICAP ENTRANCE. Incredible. So…read moreunfortunate, for they are knowledgeable and helpful on the phone.

09/24/19 The folks at Midwest D.M.E. came through once again, this time on a Pride Mobility…read moremotorized Go-Chair for my now 93-year-old mom who can stand but no longer walk. We needed something to allow her to get around the house and to the bathroom. I had planned to buy online but decided to check in here due to exceptionally helpful service in the past, and they took our specific needs into account and found something better and less expensive than anything I could find in my research; and had it rushed to the store within a few days. It's exactly what we needed. In my experience, you'd be hard pressed to get better service or prices.