Extremely poor management and maintenance. Repairs are often left incomplete or done carelessly, and maintenance staff sometimes provide misleading reports to management in an attempt to shift blame onto tenants. Jose frequently makes exaggerated or false claims to present himself positively, but has been known to act dishonestly behind tenants' backs. Exercise caution when dealing with him--it's strongly advised to document all interactions and record conversations when possible. read more

Got a tour of this office spaces, and they are Leggit. Very nice common areas, share spaces like conference rooms, gym and kitchen. They have various sizes for the offices depending on your needs, the have a friendly receptionist which gets your mail for you. They clean offices weekly including the windows and they come decorated with office needs available. read more

Josalyn, the General Manager and Elizabeth, are the best! I would highly recommend this location and this brand to any startup looking to grow in a healthy, vibrant and extremely friendly atmosphere. This location is right across from Irvine Spectrum. So the location priceless. But more than the location, it's the friendliness and willingness of these ladies to help out that stands out. Great place! Love it! I can give them 10 stars if I could! read more

Booking process seemed like it was for the day, but limited to specific hours. When I canceled it right away they charged me $19. This happened even though it had been less than 10 minutes since booking. They essential just took money from me for nothing. Not a great process. read more

I now have been waiting for over 2 months to get a reimbursement of my deposit. Not only is it the funds but the utter waste of time.

Regus is a big Fraud company and they're cheating with small guys. I signed for a month to month virtual office contact on 8/29/2023, since than I didn't receive service, however they charging me every month. Now I'm trying to cancel my service and I called their office several times to cancel my service from 01/31/2024, but they said I have to continue till 02/28/2024, it mean they're forcing me to pay one month extra. Furthermore, they provided several instruction to me that I can cancel my service online but all their instruction was wrong and doesn't work. Based upon my experience I feel like Regus is doing scam and hope they should make things easy for clients. read more

They hide costs to get you to sign up and charge value added taxes that are illegal in US. They are so desparate for money they will never refund your money. They have an F rating from better business bureau. Stay away from this place read more

I have used Regus Executive Suites in Carlsbad Ca. coastal for 20 years. The suites and services are top notch. The area manager Phia has been great over the past 10 plus years. The staff is always courteous, responsive, helpful, and dressed professionally. The various office packages and amenities available are flexible and very cost effective. I can not recommend them highly enough. I will remain with them until I no longer need office services. read more

I signed a three month lease and was told the parking would be charged as often as we use it. In the three months we used the office on two occasions only, each lasting about and hour or 90 minutes at the most. Since September I am paying $30 extra per month for parking we never even used! I called them on several occasions and emailed them with questions and explanations, without any reply. Finally today, 2 full months AFTER our contract ended, we are still paying $30 per month for parking! I receive no replies to our emails questioning the fees, instead a canned email threatening to charge late fees on services we never received / services we are no longer under contract for. Two stars for the friendly staff and nice decor. But dealing with Regus corporate is frustrating to say the least. read more

There is nothing but great things to say about this Regus location. The staff is wonderful, always very helpful with my requests. They are extremely friendly and welcoming whenever my clients come in. The cleaning crew comes in daily and pics up the trash and they keep the bathrooms nice and clean. This location has an awesome little hangout place to have lunch in the kitchen area and they provide plates and cups. You cant beat the location, right across the street from the Irvine Spectrum. I would definitely recommend the Regus Irvine Spectrum location to anyone. read more

We used Regus' Spectrum Center services for both mine and my husband's companies (2 client accounts), and our experience has been very disappointing. Front desk is not friendly or helpful, and absent a lot of the times we came in to pick up mail. Customer service is unprofessional. WARNING: Be VERY diligent with renewal notices; Regus automatically renews and would not cancel mid-contract (so you're stuck for the rest of the contract.) read more

Do not get an office or even virtual office from this company they send payment reminders late and over charge you on late fees and this lady is horrible and not good at her job Paula Malaty. They email you 10 times a month, they over charge you on your account then claim they will credit you and even give you money back on your card and its a hassle and more of a process dealing with the lack of organization and communication from their office staff including Martina and they over promise and under deliver on everything. I have a six month agreement and plan to go across the way in the Smile brands building to another company that has better office amenities and customer service. read more

The Regus facility is is conveniently located to the Irvine Spectrum, the 405, 5, 133 and 241 freeways. Along with the great location, the building is elegant, and the environment with outdoor patios downstairs, along with the onsite cafe make this a great space. The receptionist staff of Sabrina and Joanne are wonderful! They are always resourceful and take the time to assist tenants, in addition to being very warm and welcoming to guests. Without them at the front desk, I do not believe the satisfaction level would be as high as it is at this facility. read more

My company, Infrastructure Engineering Corporation, has been a customer of Regus for years. The Regus staff are always very helpful and have always provided exceptional customer service. The kitchen and lounge area are decorated very nicely and provide essentials such as a fridge, coffee and tea maker, TVs, and a great view of the Irvine Spectrum Center. Regus goes above and beyond and occasionally provides fun social events such as "Pretzels and Beer" and pizza lunches. We appreciate all that Regus does for our company. read more

This Regus location is well maintained, has a friendly staff, and is very accommodating and convenient for a start-up or business that has a need for flexibility. read more

My experience with Regus has been stellar. The staff has a style and professionalism that surpasses expectations. The Facility at 8001 Irvine Center Drive is an excellent example of how a property should operate. read more

I had the chance to do a walk through last week, and this center is at the top of my list. This Regus facility is beautiful - within short walking distance to the Irvine Spectrum (perfect for entertaining clients). The place was super clean and the staff was very professional and friendly. I used to work in another Irvine Company building and loved it - they maintain their lobbies and landscaping immaculately. Overall, a very good impression. read more

Not only is it a beautiful facility, in a wonderful location, but the staff is excellent as well. Sabrina and Joanna were very friendly,welcoming, professional people. They were extremely knowledgable and helpful, I would recommend this location to anyone. I was very impressed! read more

I cannot say anything about the location itself as I have never been there...unfortunately still have some negative to report about that location. Somehow this center manages to charge my account for the 2nd time now within two months with print/copy/scan charges from someone else. After the first incident with a 3$ charge last month it is now 276$ for print, copy, scan services used by someone else. Be careful as it looks this location does not identify their members properly and you might end up with fraudulent charges on your account. No clue how this goes on after already last month having the same issue and immediately reported the fraudulent charges. Do I need to cancel my membership just to avoid fraud from this center ? Who in the world is printing like crazy on my account? I am beyond frustrated as you cannot reach anybody by phone at this location. Email sent again and waiting.. read more