I hate leaving reviews, but I was so impressed that I had to share my positive experience…read more I have used Third Coast Vent Cleaning twice now and could not be more impressed. The first time, Tom came out to clean the dryer vents at my personal home in Fairport and did an absolutely fantastic job... he was thorough, professional, on time, and left everything spotless. The difference in our dryer's performance was immediate and noticeable. I was so happy with the service that when I needed dryer vent cleaning done at one of our apartment complexes in Rochester, Third Coast Vent Cleaning was my first and only call. Managing a multi-unit property means I need vendors that I can trust to show up, do the job right, and not cause us headaches, and Tom delivered on every count. Such a great value !! He handled the whole job efficiently and communicated clearly throughout the process. I even recommended Third Coast Vent Cleaning to my mom's house, and of course she was extremely pleased with Tom's work. Whether you are a homeowner looking to protect your family from a potential dryer fire or a property manager responsible for an entire building, I cannot recommend Third Coast Vent Cleaning enough. This is exactly the kind of reliable, quality service that is hard to find. We will absolutely be using them again.

First of all Jim was very friendly and polite. He listen to my expectations and worked extremely…read morehard on even exceeding those expectations. It looks like a new carpet and sofa! I was going to replace them both, but Jim made them look like new! Thanks Jim, you saved me a couple thousands of dollars! As for your product, a total scientific success! It resolved the dirt and brought back it's original look almost immediately! Once Jim put some elbow strength into it on both the sofa and carpet it was back to it's original beauty! Thank you so much for your outstanding product and outstanding personnel! I will 100% recommend and use Chem-Dry!

My rugs really needed care They were cleaned with gusto and look almost new The Bestread more

Matt was great. Friendly and up front with potential cost. Completed job quickly and within…read moreoriginal quote. Would use him again without hesitation.

Quick and efficient and cost effective. I thought I was going to need a new dryer but just needed…read moremaintenance and a vacuum and all for under 200.

This company never answers the phone! They let it go to voicemail then never call back. When they…read moredo finally answer you will experience nothing but rude, snappy, don't bother me responses. Don't even bother with them. It's like you are wasting their time.. don't use this company go to Seneca River Trading Inc. night and day service ..

10 Stars!! Best place in Rochester for new and used appliances. Great selection, good prices. A…read morecustomer service that is second to none.

Usually appliance stores don't get back to you when you have concern. Not Sammy's. I had a…read moreproblem with the manufacturer of a garbage disposal. They handled it with perfection and I'm getting a new one. Sammy's is now my go to!! Thank you!

Don is their only service tech. He was contracted by the appliance company to fix our new hot…read morewater dispenser. He was rude and argumentative both times. Unfortunately this was the vendor chosen by the company.

I have been bringing my dry cleaning & mending to Julian's for nearly a decade. They have always…read morebeen prompt, courteous, well-priced, and proactively communicated. And the work has always been good quality. I would absolutely recommend bringing your clothes, bedclothes, etc... to Julian's.

They've done a few garments for us and recently even got old stains out of my favorite white coat!…read moreThey must be doing magic in there! 10/10 HIGHLY RECOMMEND!

I was connected to Upstate Appliance through New Leaf Warranties for the service repair on my LG…read morerefrigerator after my freezer died. James was supposed to come out to fix my LG Refrigerator on Wednesday, June 11, 2025. I contacted James that morning via text to provide him my husbands contact information as he would be home in order for the repair to be done. James texted me back 10 minutes later stating he had a migraine and was taking medication to try and get rid of it and he would follow up to let me know if he would be able to still arrive in the afternoon or if he would need to reschedule. I again asked James to reach out to my husband as he was the one working from home for James to do the repair. James never showed up, never called. I attempted to call and text James at 4:00 that day to reschedule. He did not answer nor did he return my calls. Today, through New Leaf Warranties, I was connected with James. As I was trying to express my frustration and need to get the repair done, James hung up the phone in the middle of my talking. When I tried to call back, James did not answer. This is very unprofessional to 1 not show up for schedule repairs and not contact customer to reschedule and 2 to hang up the phone when someone is speaking. I will never use Upstate Appliances in the future after this type of service.

In response to earlier post, I take it back. Found out he had death in family and that's why he…read moredidn't call or show up. Sorry but I was upset to as had both my dryer go and my roof leaked due to heavy rains. It was a lot to deal with but not the same as his unfortunate circumstances

I used Clean Air Recovery and I strongly recommend against using them. Justin is a very poor…read morecommunicator. He doesn't respond to texts or phone calls, his mail box is always filled. My issue is that I'm am looking to get a receipt for the work done. I paid him at time of service and he promised a receipt and in over 6 weeks of requests he has failed to send one. He also took photos of the work and promised electronic copies which I have not received. The ceiling tiles in the basement were damaged by the solution that was sprayed in the duct work. I've asked him to address this but he has been unresponsive. His work was good and Justin is very passionate about clean indoor air but the amount of work getting a quote and trying to get information back from him is just not worth it. I'd suggest using a more professional company.

Justin and Hector were able to schedule an appointment for me within the same week, as we needed…read moresomeone to clean our vents as soon as possible. Justin was very communicative, both via text and phone. They brought in their commercial HEPA vacuum and did an excellent job, blasting air through the vents and showing us before-and-after photos. We are very pleased with the results, and our vents are now clean.