A+ service! Highly recommend Very thorough and professional. Will definitely keep using this agencyread more

From the owner: Unlike other cleaning services our cleaning service provides everythingread more

Great cleaning at a great price. I use them monthly now for my house. Great customer service and…read moreresponse time too.

This is the worst, most unprofessional cleaning company I have ever encountered. Upon checking, I…read morecouldn't find a legally required general business license in the New York Department of State (NYSDOS) business entity database under this company's name. I hired KK Deep and Standard Cleaning last Thursday (based on one 5 star rating on Yelp) to clean a rental house I have in Rochester as my tenants are scheduled to move in last weekend. The cleaners were done in a bit less than 1.5 hours for a 4bedroom 1.5 bathroom house, which was faster than I had expected but my house was cleaned quite thoroughly by me already except for the kitchen and the full bathroom (which I had told KK) so I thought it was ok. KK sent me a few pictures and all look pretty good and I paid the $250 they asked, although the initial estimate they had given me was $150. Got a text message and a few pictures from my property manager this morning informing me that the house is not clean enough (dirty stove, dirty fridge and dirty shower) to be ready for the tenants. I texted and sent the pictures to KK. The owner did apologize initially for the poor job but told me she had to work all day and had to find somebody else to go to my house, knowing that their poor job had already messed up with the lease. I posted this poor factual review 1and half hour later without hearing back from her. She texted me 2 hours later said her cleaner will go to my house but then texted me a few minutes later that she would not send her cleaners to my house to clean the stove and fridge because I had written a bad review on Yelp. I told her I'd remove the bad review after her cleaners complete cleaning the dirty stove and fridge, but she refused to communicate further and hang up the phone when my property manager tried to call her.

Great job. I am very pleased. Kayla did a fantastic job. I will definitely use them again. My house…read moresparkles.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

Needed a "move out" cleaning in short notice. They did an amazing job at an extremely reasonable…read morecost. Would definitely recommend!

From the owner: IK Cleaning Services is a family business. We love helping…read morepeople keep their homes clean and fresh. We offer professional cleaning for houses, apartments and offices; deep cleaning; window washing inside/outside; move-in/move-out cleaning and more. Contact us today for a free estimate and enjoy a clear space!

Jennifer and her team are so professional and do incredibly detailed, thorough and careful work…read more Every time they go above and beyond my expectations and leave my home feeling spotless and fresh. There are no words for the relief it is to have a completely clean and well maintained environment to come home to. I have Jennifer regularly clean my home and have extended her to my mother's home as well. Highly recommend her services.

They did not do ANY of the service I requested and lied about it. Same spots of blood were on the…read morewindows they cleaned before and after. Had excuse after excuse for why they didn't do the work. My wood floor was actually cement, the paint would have come off if they rubbed it. Just utter nonsense. Then she said she had to talk to the workers when it was actually her that did the work. She hung up on me as only someone with no professionalism would do since she obviously wouldn't be getting any more money out of me.