I used them several years ago to replace a very old wooden door that was so heavy. They put a new…read moregarage door in maybe close to 20 years ago. It was perfect until today. One of the springs snapped. I called them on January 1st and they responded within minutes. They came on NEW YEARS DAY! Installed new springs & within 30 minutes the door was fixed & they were very reasonable. Always will recommend these guys! Thank you Tyler & Brian!

Presto did a good job. I used them to replace an old garage door opener. They were prompt, and…read moreprofessional. I also thought the price for the job was fair. I would use them again and recommend them. The only reason why I didn't give them 5 stars was because the installer decided to reuse the old wires from the previous installation for the door controller instead of replacing them. Not a big deal.

In the past, I used a particular garage company that I was generally satisfied with. However, for…read moresome reason, I decided to shop around for the latest upgrades I wanted for my garage. I was interested in upgrading to a Wi-Fi-enabled garage opener because there are times, I need my car shipped from another location, and I might not be home when it arrives. Additionally, I like the Amazon delivery program, were, in inclement weather or by request, they can access my garage to deliver packages. What impressed me most about the individual who came to replace my garage door motor was that he recognized other potential problems that could cause me to lose my garage door. He wasn't trying to upsell me; he simply noticed issues that should be addressed. My initial request was to replace only one garage door motor and track, but he pointed out that the other opener was 12 years old, something I wasn't aware of and he offered what seemed like a fair deal for replacing both. The only thing I wasn't aware of was that I am responsible for disposing of the old garage motor and track. That was not a problem at all. Sanitation had no trouble disposing of the old garage motor and track. Overall, I highly recommend the company, and I will take responsibility for the garbage.

Smart Garage doors came out to install a new opener I had purchased. The price quoted was fair and…read moreconsistent with other quotes I received. When the tech arrived, I asked how much it would cost to install new rollers on the doors. His original quote of $300 per door was outrageous-- 2-3x other quotes. Thankfully I was an informed consumer and negotiated down to $160, a premium price but I just wanted it done. As for the install, the tech installed the opener but had difficult pairing the opener with my vehicle. After some time he said the opener was defective, but he eventually figured it out. However, during the process he erased the pairing with my other two doors which he also had extreme difficulty pairing. On of the doors he literally could not pair and, again, said it was a problem with the opener and tried to leave me with this problem. I had to intervene and lookup the instructions for this opener and found it had a rolling code system from the 90s, something this tech had never heard of. With my instructions, he was able to pair the door to the car. He spent over an hour on pairing the doors to one car. In the process, he left grease marks from his hands on the headliner of my vehicle. When he replaced the rollers, he bent the metal door sails to slide out the old ones and slide in the new ones. All the DIY videos I had watched said this was a bad practice as it's literally bending your rails which will never Ben perfectly back. Of course, this is the fastest way to do it and took home 10 minutes per door, which at the price I had negotiated was outrageous and would have been borderline criminal at the original quoted price of $300 per door. He bent the rails back as best he could when he was done. Finally, the tech mounted the opener button to my wall obviously crooked. He also did not know how to connect the opener to a second button, something that another company had no issue in doing for a different door. To add insult to injury, the installer did not take the older opener with him. The old opener had one solid 10' steel rod which made it challenging to dispose of. Overall, my experience was substandard at best and feels like a hack job. There was nothing "Smart" about it as their name suggests. I am leaving two stars instead of one because the opener does function, but even that I think is generous.

EDIT: The company experienced issues with Google Voice and they didn't receive the last messages…read more The owner, Gabriel, called directly, apologized, and wanted to rectify the situation ASAP. Company came the same day to fix the metal door. The company does fantastic work. My cellar door was broken into and I needed it fixed. The technician/owner recommended that I get a large circular lock and he said that it would take hours to cut through. The gates were fixed and they did a wonderful job. Price was very reasonable, given it was almost the next day after our initial contact. However, my main issue with the company is their lack of communication and follow through. I had another issue with a metal door. The representative said he would come back to fix it. I had an inspection coming up and the previous inspector cited me for a broken door. I tried to contact the same person several times. He said "we are busy but I will get to you." Weeks went by and I texted him weekly. He continuously responded that he would get to it eventually. Inspection came and I was cited once again for the broken door. My last text was to please notify me if they could fix it or I will go somewhere else. NO RESPONSE. Common courtesy would be indicate that you can't do it. TL:DR : Work is fantastic. communication and follow through is horrible.

Two guys come they start taking pictures of my motor and totally not sure what to do. They have to…read moreask the office. They washed their hands looking at anything in detail. Just photos. It was based off of what the office says. three minutes into it they said the office told me to tell you to replace the whole motor and they charge me $80 for a 3 minute visit. These two tech guys didn't do any kind of testing of the door, electrical, motor. It was all based on what the office tells them what to do. I said, let me to speak to your boss. He said everything is by text with the Boss who is Gabriel. I couldn't even speak to him on the phone then when I wanted to put in a new motor in they charge me $595 but he said they might charge another $80 to tighten up the springs on the sides of the garage door so I said no because you gave me one price to make it work and now you coming up with other prices they might charge me. when I got upset with him the Mexican guy he said it's not my company I don't make the rules very removed non-caring. He was removed from putting his name in front of the company the whole visit. I even told the mexican worker I will leave you a bad review after I pay this $80 he said go right ahead. Removed again. I wanted to speak to his boss I couldn't text only. Disgusting company.

They were absolutely amazing, professional and talented! I recommend them highly as the replaced…read moreall my windows and doors and I can't be happier! Best price and quality work!

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

From the salesperson in the showroom to my installer David G everything was perfect. Brand new…read moregarage door and electric opener. David arrived on time and was meticulous in his work. Excellent job 4/26/2026

Needed to change from two doors to single door. Fast service and available inventory. Experienced…read morestaff both inside and tech on field. Great communication with my contractor and myself. Highly recommend this business.

Excellent Service, and Repair of a bedroom double paned window…read more Like Brand New !! Would recommend to everyone!!! Friendly, respectful, on time, and Super Clean! THANK YOU :)

I love their response. This company is so overpriced, I contacted Pella to do the repair. Now you…read morefigure Pella would be so expensive, well their price is $540! Think about that before you make silly explanations for your estimate. I rather use the company that made the door then pay more for a company that spends too much on aesthetics. I do hope others who read my review that are searching for a reasonable price that sometimes the manufacturer is less than independent companies that throw prices on a wall to see if it sticks!

Two words excellent service! I mean the staff was professional, skilled, kind and the quality of…read moretheir work speaks for itself. I called a few months ago to inquire about replacing the fire proof door in my apartment that was old, rusty and in really bad shape. Within a week they sent a representative to measure the door and provide me with a quote. If you're like me and you don't have experience with The quote was very detailed with a sketch of the door and a detailed explanation of the services and cost. At first I thought it was a bit pricey, but after consulting with a few other companies it was a fair price and they give you a discount if you pay cash. On the day of the installation the staff was timely, prepared and did an excellent job!

Excellent Service Good Staff I have had work done by them. They provide the best service. Their…read morestaff is hardworking. They do not charge any extra charges. Very good.

I love my new doors, wished all my doors were this style. Nice looking outside without an obstruct.read more

We bought our exterior doors and interior doors from doors Depot. The sales person wasn't pushy, he…read morehelped us pick exactly what we wanted at the price range we have him. The installation was super easy and our doors look amazing.