this store is amazing and really packs a punch for it's size, so I am disappointed to see people (or possibly a single person, since it's common for one person to make multiple accounts to falsely increase their credibility) review bombing this small business. sure, it's not perfect, as I personally believe that there should be a wider selection of fair trade products (ex. equal exchange bananas, beyond good chocolate, etc), but I understand that it is a very small business and focuses on high margin products to allow the store to survive. Regarding the service, it could be better, but the manager nails customer service and seems like a very chill person. if reports are to be believed that he crashed out, as the internet puts it, it was probably for reasons I can sympathize with, because we live right next to a high school, and as someone who recently graduated high school I can relate with having to deal with immature kids who treat the store like a hangout and become rude and unprofessional themselves when they are told to leave. it doesn't help that the store is almost always understaffed, so the stress only adds up, and only very recently have they seem to have enough staff. with the criticism I am giving, I would normally give a four star, but I understand that it cannot afford making the prices any lower or raising it's wages without putting it into severe financial distress due to economic conditions, monopoly power, the structurally low margins of retail, ESPECIALLY in a store this size, etc. because of this, I am forgiving if it can't be perfect in terms of placing produce that is perfectly ethical or always local. I just hope that people stop spreading hate on regent market co-op when it's staff and it's management are really trying their best with the limited resources they have. If you really want to hate on a company, review bomb walmart or any megacorporation, not a cooperative serving the communit for over a century. read more