555 Flats is relatively new and beautiful luxury apartment complex. My review is based on my…read morepre-leasing/tour experience. General apartment info/fees/notes: - Upfront/one time fees: = $75 app fee = Deposit (may be more):$1000 deposit vs $199 non-refundable deposit = $200 admin - Monthly fee: None. Utilities are not included. - Parking: Free parking but required to park in the lot. There is no garage. - Guest parking: Free parking near the dumpsters - Floors: 4 floors - There is a mailroom, Amazon lockers, and package room - Internet: Verizon Fios and Comcast - Stove uses gas, rest use electric. - Living in Horsham causes a 1% local tax. So something to keep in mind if you can instead consider Dresher or Willow Grove instead. Pre-leasing Experience September - November 2023: - Staff: Similar to what I faced at their sister apartment complex, I actually had a great experience with the staff and was able to reach him over the phone a couple of times with ease. Also had a tour with Lee which he was very informative about the property, but we'll save that for the tour section. BET manages this property as well as several other properties in the area, and I've had a great experience reaching any of their properties with questions. - Tour: It was very quick and seamless of the beautiful property. Lee showed me around all the communal areas despite the rainy/overcast day. He showed me their lobby, mailroom, Amazon lockers, lounge area with free coffee and other beverages, billiards room, courtyard, gym, and etc; The amenities looked amazing and seem like they could be fun and useful to use. I do want to point out that the gym seems kind of small or not riddled with all the useful equipment in the world. If you are an avid gym goer, you may need a gym membership since half the gym is technically the yoga studio and it the gym appears to have the minimal basics. I was shown both the 1 bedroom and 2 bedroom model units, and they definitely look nice and live up to the pictures and virtual tours. Nothing really to add besides they look nice and had all the bells and whistles one could desire. - General: Overall seems like a great property to live at. Each unit comes with a balcony/patio which is also very nice! Their website is slightly clunky, but they have a map of the apartment complex with the units if you are curious where a unit would be. They also have great pictures to show you what the property would be like, and they also provide virtual tours of the units if you are curious on how it would be without needing to go on an in person tour. Highly recommend giving 555 Flats a look if you are looking for a "luxury" apartment in the Willow Grove-Dresher-Horsham area.

Love, love, love it here!…read more Marie is an awesome property manager. She has always taken care of the residents here in a professional way. Gina is sooo super nice and friendly. I can tell that her customer service skills are top notch! The new guy in the office, Lee, is wonderful. He has answered a plethora of questions from me in such a polite manner. The building, the amenities, the people, everything is in line with top resorts. The only thing missing is room service so Door Dash and UberEats will have to do for now!

love this place! Vito is great! management office is great! bravo Mary and Kayla! I enjoy living…read morehere and feels at home.

The apartments building is nearby Abington Friends School. There are many international student…read morefamilies living here. Some markets and restaurants are around it. It's convenient to live. The gym is small, but good.

I moved to Ave in Blue Bell because of the simulator for over 1 month. The tracking has been off…read more Every single person who has golfed using the simulator has reported it to the front desk and they have not fixed it. It simply requires calling golf now and getting it calibrated. I don't get what the holdup is. It's very annoying

In all ways a terrific place - cheerful well designed building, apartment and furnishings, done…read morewith great attention to details, helpful, pleasant staff. Absolutely the perfect place for temporary stay while my building in NYC is undergoing major work.

Great value for the money. I have lived here a few years now and have enjoyed it. The area is…read morequiet, safe and located close to the mall, not to mention most of the major highways. There have been no crime(s) here that I am aware of since moving in. The management is quick to respond to reported issues and are always friendly. My neighbors have been quiet and people generally keep to themselves. No crazy drama going on outside either. The buildings are well maintained. They plow snow, cut the grass...etc etc...If you have a problem in the apartment, let them know and they will send someone out the next business day. (they have people available for emergencies of course..) It isn't the most fancy place you can find, but I think they are decent enough. They have pay laundry rooms in each building, a bit of room for storage in the basement areas. (Figure about another 20 dollars per month for this..) Heat / hot water is included in the price of rent, this is a good value. You pay for electric. (60-100 a month in my experience...) Traffic in and around the area isn't too bad, but you should learn some back roads during the Christmas time! Mall traffic is crazy on 202. Well worth checking out!

I've been living here for 5 years in a row now so I guess I'm qualified for some comments. I've…read morebeen to some of my friends' rental places in the area and none of them is both as good and affordable as Belmont Village. It's located in a quiet and beautiful neighborhood, and it feels rather safe as well. Maintenance is usually quick and easy - all I need to do is to write an email about the issue and couple of days later I come home to find the issue resolved. It's got secured building entrance, but package delivery is right to my door. Staffs are really nice although I don't really find the need to talk to them much. There are more than enough parking spots for both the tenants and guests. The lovely little pool could be an addition, if I loved water (and I don't). Another perk is free heating, not sure if that's standard in the area but there's big savings during Pennsylvania winters. As for downsides, there really isn't anything major to complain about, considering the price. Shared laundry, spotty wireless signal (I'm AT&T), monopoly of Xfinity internet, plain design and decoration, and that's about it. The storage might be a bit tight but for a guy it has been quite enough. So overall, it's totally worth the price. And they allow cats!

Not getting any better. Rental office is of no help at all. Now I report things that I'm tired of…read morefixing myself such as caulking under the toilet to stop the roaches from getting in (as they crawl from under the toilet) and they don't bother to come or indicate that they are coming. Also, this area has a very bad problem with ants. Really bad. If you sit on the benches in the yard area, you will have ants crawling on you at some point... not just maybe one or two.. but quite a few. I used to sit out there with my cat who was an outdoor cat.... after a while, I had to stop doing it because there would always be an ant crawling on you. They get in if you open the window through any crack... and you have to open the window in the winter and early Spring because the apartments get so hot otherwise as there's no circulation. I've lived here 7 years and I have never even turned the heater on in the winter. You have to open the door into the hallway and/or open the windows outside to get it to a normal temperature. Is the price affordable? Sure. But I can't get them to stop my neighbor from stomping around and they're using COVID now as an excuse to not address it or fix routine maintenance problems such as the ceiling fan with is so clogged with some (I have no idea how to describe it but it's unclean and is almost like lint from a dryer). I can't turn it off... it's on when the lights are..... but they said, "we'll be monitoring your requests to decide when we come...." and apparently roaches entering the apartment from under the toilet is low priority for them . They also have plumbing problems here too. When neighbors run their garbage disposal, it clogs up somewhere down the line and it ends up backing up in my apartment... This has been happening for years. They've come a few times to fix it too... and they have fixed it... only to have it clog again later. I have to scrub out the tub every few days because the dirt that's left behind is almost like some kind of sediment. I put down clear pads on the tub to avoid falling because they painted the tub from a drab green to white by PAINTING it and because I nearly fell once... these clear bath pads are now brown... that's how much sediment and grime comes from the water here. Seriously... this area made the news due to the army base just up the street on NBC News dumping chemicals in the water... It made the news twice in recent memory. Aside from that, the neighborhood is relatively safe.. but just be mindful if you end up in C building on the lower floor... there's a reason I moved out..... if the only thing stopping roaches from crawling out from under the toilet is caulk (that breaks apart if the toilet is moved even slightly) and they won't fix it, you'll run into them too. Good luck to you because it won't be my problem come June.

The apartment (2-bedroom) is spacious and comfortable. On the rare occasion that maintenance is…read morerequired, the individuals are prompt and courteous.

The management team, Anjelique and Barbara, are wonderful. They were helpful above and beyond when…read morewe moved, and they address any request for help promptly and effectively. During the recent fire at SPS they kept us updated on all the recommendations for our safety and installed huge air purifiers throughout the building "just in case". They also organize a range of fun get togethers and are always looking for ways to make The Flats a warm and comfortable place to live. Five stars plus!!

Since moving into this property, I have experienced a number of concerns that have required…read morerepeated follow-up to get addressed. The two most recent issues have been particularly concerning. After my refrigerator failed and had to be replaced, maintenance staff placed a visibly dirty replacement refrigerator in my apartment. This was not the first refrigerator-related issue. After the third incident involving my refrigerator and resulting food loss, April, the Property Manager, acted as though reimbursing me for the food I lost was a favor rather than an appropriate response to a recurring maintenance problem. I also reported a concerning stain on my ceiling. Rather than conducting an appropriate investigation into the source of the staining or checking for moisture, maintenance staff told me it could be caused by cat urine from the apartment above seeping through the ceiling. Maintenance staff then told me they could spray the ceiling and make it look as though nothing had ever been there. As of this afternoon, I have been informed that their solution remains to spray the affected area with a concealer/stain blocker and monitor whether the stain returns. No professional assessment of the moisture level or source of the staining has been communicated to me. I have now contacted an outside contractor to assess the area, test the moisture levels, and provide a professional opinion because I want the source of the staining evaluated rather than simply concealed. Equally concerning has been the way my concerns have been handled by April, the Property Manager. When I expressed my frustration regarding these repeated issues, April characterized me as "disrespectful" and told me what would and would not be "tolerated." I experienced this interaction as a microaggression. Labeling my direct communication as "disrespectful," rather than addressing the legitimate concerns I was raising about the management of my home, was both inappropriate and troubling. Residents should be able to firmly advocate for themselves without their tone or demeanor becoming the focus of the conversation. I subsequently documented my concerns in writing, including concerns about that interaction, and multiple emails have gone unanswered. Management has continued to communicate about maintenance while ignoring the substantive concerns raised in those emails. Between the repeated need for follow-up, recurring maintenance failures, receiving a dirty replacement appliance, the handling of reimbursement for lost food, the explanation that a ceiling stain could be cat urine seeping through from another apartment, the continued plan to conceal that stain without first determining its source, unanswered emails, and the way I was spoken to when I challenged these practices, I have lost confidence in this property's management. I would strongly caution anyone considering moving here. Based on my experience, the maintenance staff and April appear incompetent and incapable of providing the responsive, professional property management residents should reasonably expect.

I have been living here for 13 years. The limited attention that is given to their residence is…read morepathetic. It takes months for Service requests to be granted, even though a resident might find them urgent like mice, rodents, etc.... . Often times they say that they have already completed your request for maintenance and they have not. The front office does not answer your calls. You have questions in regards to your bill and no one returns your phone call. The lack of communication and professionalism at this place is horrible. At this point. I will continue my lease until it is up, but renewing will not be an option. They have now added on additional fees that were never added on before. We pay for water and sewage and trash and other additions like insurance and property fees that were not originally a part of the leasing agreement. Last, but not least, we lose water often, trash shoots are shut down, and security is a joke. You can get into the doors without any key or fob.

*Long Post Alert* I moved into Dekalb apartments in January of this year. I thought the price was…read morereasonable for the apartment. A pound me moving in the apartment it still needed additional work and I really wasn't all that happy. The service manager at the time was absolutely amazing (Marquis) he came for one thing and I was telling him about the other problems and in one day he fixed everything and even returned the next day to follow up. Little did I know that some minor maintenance would be the least of my worries. I had been living in the apartment short of two or three months, when the real problem came. After a long day of work I'm watching a movie and my boyfriend see's a mouse run across the room. I'm immediately upset and frightened at this point. I Have Never Been More Scared In My Life!!!! So, first thing the next morning I call the front office and they just acted like they were in disbelief and they would take care of the problem. Well......I can whole heartedly say it's been months and I'm still having the same problem. I have spoken with the office manager Megan and Regional Manager Karen at Scully company. They have since admitted to the older buildings as being infested with mice due to the construction around the apartments. Plus further inspection of the apartment, they have hidden holes where the pipes run for the heating, under the bathroom sink, behind the stove, etc. So it's like the mice can just go from apartment to apartment (because you can hear them all in the walls and kitchen area). I have spoken with several other tenants in the buildings and they have seen mice in their apartments. When I ask for a resolution they offered me to move on a sister property (which seemed like the simplest resolution but also was a hassle, seeing as they said everything would transfer over but when I called their property manager she said you have to go through the whole process of applying over again). So not only do I have to look for another place, I have to go through the process again, and as a healthcare worker find time to afford to move all my items somehow into another place. I'm very disgusted with management and Scully at how they are handling the situation. Mind you I haven't heard from the office in two months now, No follow up, No checking in, No Nothing!!! I want to say that the maintenance men have been absolutely AMAZING!! They have tried to make me feel as comfortable as someone in this situation can feel and they come out right away everytime I call. Christina in Dekalb office has tried to be as helpful as possible. But it's just not enough NO ONE should have to live like this. So this is just a FAIR WARNING to future residents you have been advise to LOOK else where!!!!!

My husband and I have lived in four luxury complexes before moving to Dreshertowne. We moved in…read moreFebruary and have had 0 problems! The townhomes are beautiful and well kept. There is so much storage space throughout the spaces. The staff and management are so easy and delightful to work with. It really does feel like a community and neighborhood. I can't recommend this place enough, you won't be sorry!