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Regency At McLean

2.3 (3 reviews)

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3 years ago

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The Rotonda Condominiums - Assisting Buyers and Sellers in Tyson's at The Rotonda.

The Rotonda Condominiums

(12 reviews)

MOST AWFUL MANAGEMENT+OUTRAGEOUS FEES!!! I am an owner for the last decade or so. While the…read morelocation is its best feature, the rudest management I have ever encountered is its worst attribute. Many a times I have considered selling just because of that. They specialize in rudeness at every level, s well as policies that seem intended to make life difficult for you. On top of that, they fleece you at every opportunity ($200 to use the dumpster for a small renovation project when you have told them you are not going to use the dumpster!). And over $800 a month in association fees for a 2 -bedroom unit ... and they have over 1100 units! Where does the money go? The facilities are quite tired. Not sure where the good reviews come from; I have not met anyone who does not complain about the rudeness and the greed.

This is a great community and the location is pretty nice. The amenities are kind of getting tired,…read moreand so is the service of the condo office - and that's why I can't give this place five star despite the fact that I am an owner! People who live here, whether they are renters or owners, are well mannered people and friendly. If anything breaks in the unit, really well equipped professional technicians come and fix things which is really nice! The place is also very secure - two main gates and traffic is screened throughly by security officers: they are nice to residents but they can be tough on visitors.. The condo fee is quite pricey - and I have no idea what they do with that money other than putting pretty flowers - and keeping the grass green. I see the expenses on the annual reports - but.. still expensive! I am not sure why, but the people who work at the condo office are not always but most of the times not nice. You go there to pick up your packages, and they make faces like "ugh..I don't want to go back there to get your package..." When you let them know of any changes such as letting pet sitters into your unit - you have to call them like five times to get anything done. Inconvenient and inefficient. But, i guess they don't really care..because their performance and service is not being evaluated by their supervisors..??!?! I surely hope that they keep this place up to the standard. With new condos popping up every year, this place is going to have to make some outstanding changes to keep up with other new places. Happy living!

Bolden at the Boro

Bolden at the Boro

(12 reviews)

Summary: The apartment is nice, but ongoing management issues completely overshadowed the…read moreexperience and made living here a constant frustration. I lived at Rise (managed by Kettler, same as Bolden, but Rise is showing as permanently closed on Yelp even though it is open) starting November 2024, and throughout my tenancy I experienced repeated operational and communication issues that required constant follow-up and escalation. 1) Wrongful towing (May 2025): My vehicle was towed overnight due to an allegedly "expired permit." I had been issued a parking permit at move-in and was told to keep it in my car, which I did. I later learned that I had been mistakenly given an old-style permit, even though the complex had already switched to a new system before I moved in. I had parked without issue for approximately seven months and received no warnings or notices. On Memorial Day morning, I spent hours locating my car, dealing with the towing company, contacting the RISE emergency line, and arranging transportation to the impound lot. I paid $230 out of pocket to retrieve my vehicle. Management later reimbursed this amount, which was simply correcting their own error--not a goodwill gesture. 2) No available parking despite paying monthly + vehicle damage (July 2025): Late one night, I returned home to find no available parking spots on multiple garage levels, despite paying monthly for parking. Front desk staff were unable to assist and advised me to park on the street. The following morning, I discovered hit-and-run damage to my vehicle. I visited the leasing office multiple times seeking assistance and resolution, but experienced delays, inconsistent communication, and a lack of follow-through. I had to repeatedly initiate contact to keep the issue moving. 3) Unresolved move-out refund check (November 2025-present): I moved out on November 10, 2025 and was owed a prorated rent refund. Since then--now over two months--I have been told repeatedly that the refund check was "cut and sent," then reissued, and later "expedited." Each follow-up resulted in another assurance that I would receive the check soon, but no actual resolution. As of mid-January, the refund still has not been received, and this issue remains open. Across all of these situations, the most consistent issue has been poor communication and lack of ownership. Escalation was offered in writing but not acted on promptly. Requests for meetings with upper management were acknowledged but not scheduled. Timelines were missed, and information from staff was often inconsistent. Takeways: The building itself is nice, but management processes were unreliable and required persistent escalation to get results. Some improvements have been made, but unresolved issues remain even months after move-out. Prospective residents should weigh the quality of the property against the risk of management-related frustrations.

Rise and Bolden are conveniently located in the Boro, within a 5min walk to the metro, but that is…read moreabout all they have going for them. Their website doesn't allow you to filter by rise and/or bolden. What it does allow is for you to schedule a tour with their agent. Many websites have this functionality. I scheduled a tour, I received a confirmation and subsequent reminders. On the day and time of the tour though? The concierge points me to an empty office. We wait outside, the disheveled leasing agent returns with a customer, speaks, and then the customer leaves. He doesn't greet us, doesn't shake our hand. He plops himself down in his chair and is visibly annoyed with our presence. He isn't aware of any appointment. He claims I don't have one. When I show him proof, he says OH! And he starts looking in the system and finds it. Then he gives an elaborate excuse about how the system isn't working and there are duplicate bookings and they're not "really scheduled". For the record, there were no other customers in the building and instead of honoring our appointment, this man spent 15 minutes explaining why he couldn't help us or show us an apartment. Finally, he offers to schedule it for another week, claiming more apartments will be available in two weeks. We agree, giving him the benefit of doubt. He schedules it, seems upset that he is working the Sunday we chose, sent us a confirmation email, and then sent us on our way. We put it in our busy calendars where we literally have to carve out space to make this and subsequent appointment. And what happens two weeks later? The professional leasing agent no shows. He left the office early. He went home without canceling our appointment. He didn't even let the concierge know because she had to check his office to confirm "his backpack is gone." And that was the last straw. If the professional staff treat potential customers like this, blatantly wasting our time and mismanaging theirs, then it's reasonable to assume that is how they run these properties and treat their residents. Absolute pass. We struck this off our list and suggest you do the same. It's a renter's market right now and you deserve better!

Highgate at the Mile

Highgate at the Mile

(76 reviews)

I rented an air BNB here for 4 months, so I can't comment on the (original) pricing or the…read moremaintenance; just everything else. I rented a loft on the first floor and absolutely loved the apartment itself. VERY spacious for a one bedroom, and with a dog, it was really nice having 2 doors to the outside (one to the street, and one to the inside of the building). You were able to get from your apartment to the parking garage without entering the elements (all covered). 24 hour concierge to help you with whatever you may need, including picking up (and storing) packages. They were extremely helpful during my stay. The building itself is beautiful, big lobby, nice pool and locker room/restroom, well-kept gym, doggy washing station, outdoor grills and a fire pit. The downfalls are all follows: parking is difficult around the building (if you have someone come visit, spots are usually taken). I lived right next to the dog park as well, and found it to 1. Have VERY aggressive dogs (don't bring your dog after 5 pm, that night crew is NOT in control of their dogs) 2. VERY loud (large groups are out there well after midnight, and begin to arrive by 6 am, and you WILL hear the barking if you live close to the area). Lots of construction in the area as well, I ended up with a nail in my tire. Also, there are 2 entrances to the parking garage. One entrance has been "out of order" for months now (I feel like they've had plenty of time to fix it; but have yet to see anyone working on it. Huge inconvenience). And lastly, my neighbors were extremely loud. Blaring music well into the night and the following morning (on week nights), and I had to report them several times to be able to sleep. Pros and cons to any apartment, I did really enjoy the apartment itself and the setup (very aesthetically pleasing, with huge windows allowing plenty of sunlight in). I also enjoyed the location- you are close to everything in Tyson's Corner (multiple grocery stores, an awesome new rooftop bar in the Perch), multiple shopping centers and malls, and the highways. Also has a close by metro station.

Horrible and overpriced. The appliances are 20 years old, and don't even bother calling…read moremaintenance; they just walk in. You hear everybody all the time with paper-thin walls, and management doesn't really care. It wouldn't be so bad if it weren't SO overpriced for such cheap materials, and they raise the rent considerably every year.

McLean House Condominiums - Very spacious waiting area...

McLean House Condominiums

(2 reviews)

living here now in July of 2025 - trust me, you do NOT want to move here. Between the flies that…read morebreed and live in the pipes, the wonky air conditioning and heat , and the *constant* power outages, it's frustrating enough. Let's not forget the constantly malfunctioning elevator, the exciting moments when all the entrances except the front one decide to freeze up and stop opening with your pass, and the fun challenge of hauling the blue shopping carts they offer for hauling your stuff inside up and down several steps - instead of a ramp. (That would make too much sense - we already have one ADA compliant entry. Two would apparently just be excessive.) There's also frequently a smell of gas coming from the side of the building (when we told the front desk they said it was nothing to worry about, but for the sake of full disclosure, thought I should let it be known) But as a fun bonus, you can also have the wonderful experience of breathing in ALL the carcinogens that your neighbors choose to bless you with. The cigarette smoke is so intense and comes through the vents into *your* unit and now all of your stuff gets to smell like cigarette smoke too! Fantastic! And the best part is, you don't even have to live next to that neighbor in order to get that charming experience. And - when you go to complain to management - you get told that there's nothing they can do, since this building was built in the dark ages, and they have literal bylaws protecting indoor smoking! Awesome! So yeah, the location is great, and it has some of the best prices in McLean - but those prices are the way they are for a reason.

This place is big. I have been to only one other condominium place that has, salons, massage,…read moredentistry and health care in the same building. The other establishment is called The Promenade Apartments. I have only seen some of this building so far. I will be working here till the end of Monday at 5pm. The people I have meet so far cool and down to earth. The only trouble I had was getting some of the equipment to work properly. In the end, it came down to flipping one small switch. Nevertheless, I am having fun and will be back for possibly a lazy Sunday. We will see.

Fountains At McLean Condominiums

Fountains At McLean Condominiums

(18 reviews)

I rented from a private landlord here for a little over three years…read more Pros: - Great location! Tyson's I and II are close by, as well The Boro shopping center - Safe neighbourhood - Management is very responsive and polite. Every time I have interacted with Ms. Brenda she has been nice and professional. - Since these are condos, every unit is a bit different. I enjoyed the layout of my particular unit, especially since I was on the top floor. - Great prices. I paid a little over $1500/month for a one bedroom. I believe other units in the neighbourhood had comparable rent rates. - Part of my rent covered the condo fee so I had to pay the condo fee myself. As such, I'd like to point out that condo fee actually *decreased twice*! Not by a whole lot but still every little bit counts. Cons: - The walls and floors are not the thinnest, but also not the thickest. I lived on a top floor, end unit and *still* had noise issues. I believe the buildings are made out of mostly wood which does not prevent sound or motion transfer. I knew when my neighbours were home because I could feel and hear the front door slam or cabinet doors closing. I even heard the neighbour below me sneeze! For my sanity, I played white noise which helped a lot. - Not a whole lot of amenities Overall I would recommend Fountains at McLean as a renter. If you're sensitive to noise definitely get a white noise machine and a top floor unit!

I'm a resident owner at FAM. The community is awesome, the negative reviews here seem to be from…read morerenters who have a bad experience with their property management company. The renters experience with a third party company shouldn't be a reflection on this great condominium complex. The newly elected HOA leadership is terrific and overseeing many improvements to the community. Brenda and Trudy at the office are always responsive and communicative. Repairs are underway for things like external staircases, roofing repairs, etc., which can be noisy, but there's always a lot of forewarning. Amenities are: pool (awesome in the summer), decent little gym, sauna, game room in the HOA building with rentable party space, lots of green space for pets, doggie bag stations, well-lit at night, close proximity to Harris Teeter, community is next to bus stops on Jones Branch that go straight to metro. For folks who work at Freddie Mac, this is the dream commute -- takes about 15 seconds to walk to work. Overall, a great community. People are friendly, and HOA is professional.

Regency At McLean - condominiums - Updated May 2026

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