So my care quickly went downhill. The injections didn't work and working with Brooke on billing is…read morea pain. My last appointment was in Oct they over charged me and owe me a huge refund and Brooke refuses to even bill my insurance and give them the correct things to process my claims. I have emailed her over 15 times asking for the information to process my claims and she WILL NOT reply with answers. At this point I am filing issues with insurance and hope insurance drops them.

Dr. Koning is the sbsute best at pain management . His staff are all friendly and welcoming .read more

I have been going to American Pain & Wellness for years. I would not consider going anywhere else…read more Dr Remer is a wonderful, caring doctor who listens to my needs and has helped me on my journey through chronic back pain. The staff is friendly and accommodating during this pandemic.

I would like to know how their physical therapy office, literally attached to the doctor's office,…read morethat said my copay was $20 a visit and that my insurance covered the entirety of my two week therapy, decides to charge me over $800... SEVEN YEARS LATER! I never once got a bill from them since I started or ended therapy, and now years and years later, they decide my insurance didn't cover anything (which is completely crazy considering my insurance covers everything I've ever needed, including physical therapy, and also considering that they're more than happy to cover physical therapy to keep me from being billed enormous surgery costs)? On top of that, they want to charge me late fees for non payment when I never once saw a bill to begin with! ! I have never in my life seen this happen. They either lied about my insurance coverage (which again, is not possible) they completely screwed up their billing and accounting, or they're just plain thieves. I'm so baffled I don't even know who to talk to - my insurance or their office, and you can be dang sure they'd not answer the phone because they NEVER answer the phone, or NEVER call me back after leaving a voicemail. These people are insane. You absolutely should not give them your business and run far and fast in the other direction!

Dr. Zigler is the absolute best dr we have ever been to. If…read moreyou are having neck or back priblems, don't waste your time going anywhere else. This place is top notch! Advanced in everything to do with neck and back.

I was never able to see the doctor I booked my appt with at the Plano office. I was transferred by…read morethem to a PA. It took me a month of calling and sending messages in the portal to get a follow up appt booked after my MRI. When I showed up a couple of min late to my appt, for reasons beyond my control, I had to wait for the receptionist to finish her 10 min phone call before I was told that I had to reschedule because I didn't arrive 15-20 min before my appt. There was no one else in the lobby. Not one other person waiting for an appt that would have been inconvenienced if they took me. That cost me an hour out of my workday, round trip driving, to be told that I had to reschedule. I understand that the doctor's time is valuable but so is mine. I will not go back. Not only was customer service a serious issue but I don't like that I booked with a specific doctor that was recommended to me and was only ever able to see the PA. Meanwhile, 2 months have gone by- primarily due to their scheduling delays. I am still in pain and they cost me 2 months I could have spent getting treated by someone else.

I have been a patient for about 16 years. Excellent care, respect for patients and their questions…read more Keeps your safety in mind when deciding what treatment is best for you. New Dr. has the same concept in proper care and safety. Dr. Hong has taken over Dr. Shins practice who now is retiring . Dr. Hong is wonderful replacement.

Outstanding! Relieved my very bad back pain through an injection. Thank you, Doctor Shin!read more

Huge fan of Airrosti. Had back pain that wouldn't go away,…read moreand was actually getting worse with time. I tried many things: yoga, massage, stretching, weights, standard chiropractic visits, even YouTube video 'fixes'. Nothing worked. Came to Airrosti, and 4 visits later, my back is like 98% better. I can't recommend this place highly enough!

The good: nicest doc ever The bad; they over- communicate…read morewith emails and texts. My phone was blown up with reminders, etc. Wayyyyy overpriced. Just opened insurance claim today. Unbelievable The worst part???? Treatment made my issue worst.

Thank you big to the upfront staff at Texas Pain and Spine for getting my crippled and frustrated…read moreself into the office same day. I really needed to see someone and thankfully they were able to get me in to see the doctor.

Everything about Dr. Gonzales and his staff is great! The front office ladies are friendly and…read morewhenever I have had to call his office about something they are quick to respond and/or call back if I have to leave a message. Dr. Gonzales is very kind and caring and never makes you feel like he is in a rush. I would highly recommend him.

I've been a patient here for a long time and always feel properly cared for during my visits. The…read morequality of care here is high level- from my experience, the doctor and his staff want to get to the root of your problem and try to get you the help you need to live a better life

this place is an Absolute Waste of Time. Dr told me "We…read morecan't prescribe any other Meds." After I explained the Rx I had been taking for a year was No Longer Effective. Strangely, This Dr Never asked about my injury, discomfort.. nothing. just said, "You can find another Dr" what? terrible

Shoutout to Dr Nguyen and her staff! Local community heroes that really help make patients feel…read moresafe and well attended! I love the use of the Patient Portal app because it works perfectly to make communication with my providers easy peasy and timely. I have a lot of confidence in the care of Dr Nguyen, because she lets me provide my subjective input and adds her objective assessment to come up with a effective plan of care. I like being able to have a voice in my healthcare and Dr Nguyen helps facilitate this feeling of well balanced care. I have been here a year now and I have been connected with several excellent specialist under the care of Dr Nguyen. She helps me by knowing that she has good communication with her consulting physicians. She is my safety net and I am truly thankful for her excellence!! God bless this wonderful staff!!!

I came here from a recommendation of our kids' doctor. The…read moreattention to the patients is great. This is because the practice is fairly new and they have few patients. For us this is a great way to start with a new doctor and stay for a very long time. The staff is very friendly. The wait time is minimal due to the few patients. Dr. Davalos and Evelyn (nurse) speak Spanish which is a plus for my wife. I don't know if the rest if the staff does, but I'm sure they can direct you with someone that does. Dr. Davalos is very detailed and explains everything so that you can understand it. I am very happy that we came here. I hope the service level stays the same for years to come.