I made an appointment on their website and someone called me to get my insurance information and…read moreconfirm my appointment. The next day, I got multiple calls and text messages from their office saying that they need to collect my insurance information. I wasn't able to answer right away and they kept calling over and over and leaving different messages, including one message that said my appointment was being canceled because my drivers license is expired (it isn't). I called them again and they confirmed my insurance is valid. Went in for the appointment and the receptionist tries to get me to "Self pay" and says I don't have valid insurance. Had to provide the insurance a 3rd time before they finally acknowledged it. I got as far as seeing the medical assistant. I showed her my most recent MRI and a stack of medical records going back 2 years. She quickly told me that the doctor wasn't going to be able to help me and I left. Never saw the doctor. Also their office is full of red flags, like advertisements for laser hair removal, ketamine injections, Regenexx ads all over the place (which is not a proven treatment and is experimental at best), something called the O-shot for woman sexual improvement. I feel stupid for going here.

Spare yourself the pain and frustration of doing business with this practice. The office staff is…read morehighly incompetent. They were given insurance cards at check in and lost them. I called several times after seeing the doctor for my 91 year old mother to get the next steps done for her epidural and they never call back or respond to the cardiologist office who also contacted them. But they called, texted and left a voice mail when they needed the insurance information yet could not call me back about the patients needs of getting the epidural moved forward. Terrible office staff and unfortunately I will take my mother somewhere else because I will not deal with the terrible, disorganized and lack of help in the office.

Dr. Hotchkiss is hands down the best there is. I was referred to him after having injections that…read morereally didn't accomplish much pain relief. Dr. Hotchkiss made a few recommendations and eventually recommended a lumbar fusion. I had a lot of questions. Where many doctors don't spend the time to answer every single question...he did. I even brought my family with so they could understand what I was going to go through and my recovery. He answered questions from my 8 year old son. I am now pain free and able to do so much more. I would recommend him and the entire team there to anyone with orthopedic issues. They are fantastic! Special mention also goes to Kathy in scheduling for always being upbeat and very helpful with working around calendars. This place is the best!

The best ortho Drs around. Have been to 2 others and this is my go to place. Had months of shoulder…read morepain and 1 visit and I haven't had anymore knock on wood.

I would almost break my other leg to work with Dr. Thompson again :) But seriously, he has been…read moreknowledgable and caring. I was recently going on vacation out of the country, a lot of walking on a still healing leg. I realized I was short on some medication that would really help with the pain.I called the staff of AO 5 hours before my flight and they had a new scrip to me within 30 min. Awesome service. I hope you don't need these guys but if you do you are in good hands!

So appointment was at 1pm 9/14/26 and i got there at 12:55pm the chick at the front desk says I…read morechecked you in, have a seat and fill out these papers. Ok cool I did but noticed that all the lighter skinned folks were going back but not me. So at 134pm I went to the desk to ask what time was my appointment she says 1pm but I was waiting for your paperwork to check you in. Lady what?? Most professional establishments have to stay on schedule so when you are checked in, thats that! If they call your name you can finish the paperwork in the room. Not this place. So I finally go to the back and if the paperwork is what you were waiting on to see me why did the nurse ask the same questions?? I get X-Rays still nobody comes to say hey we waiting or the dr is coming, so I waited another 29 minutes and walked out. All the nurses and doctors were laughing and talking in the hallway as I walked out. Then 10 minutes later I get a phone call to ask is everything ok, absolutely not i have waisted over an hour of time and hours from work to come to this dump. She says the dr was coming in, no ma'am he/she was not they were standing in the hallway at the desk laughing and talking. He could've called my name and said something but they didn't. The chick that called me ask do I want to reschedule absolutely the F not!! Why would I waste my precious time to sit in your office to figure out which time am i checked in if she supposedly done it the first!! GO TO THIS PLACE AT YOUR OWN RISK!! NEVER AGAIN - NEVER AGAIN - NEVER AGAIN I would advise anyone thats dissatisfied please go up the road to Restore Foot & Ankle Specialists! Checked in means checked in

Dr. Toulon and his staff are the best. The whole process for total knee replacement was a success…read more Everyone involved did their part for my surgery. The care and concern deserves an A+! I'm thankful that he is a part of my health squad!

I was diagnosed with phlebitis in my left leg post op a total right knee replacement by Dr…read more Toulson. I called to make appt with Dr. Toulson but he couldn't see me that week and told me he had me set up to see Dr McKeller, his partner. I needed a medical clearance so I could resume physical therapy. Dr McKeller kept assessing at my rt leg and both the assistant and I kept telling him my phlebitis was in the LEFT leg. He then ordered an xray of my rt knee and said my knee looked great and discharged me. I thought he would call in the medical clearance and resumption of care orders to the PT but he didn't. My physical therapist said they could not resume without the clearance or new orders. Dr McKeller also had advised the reception staff to cancel my next follow up visit because my Xray of my knee looked good. I then had to set another appointment to see Dr Toulson to get new PT orders. At my appointment I complained that I never got the medical clearance or PT orders. He replied that Dr. McKeller said my rt knee looked good. Frustrated, I said my phlebitis was in my left leg, not my right leg and that was why you sent me to see Dr. McKeller in the first place...because you didn't want me to wait until I could see you. Then; to my detriment, I added, if Dr. McKeller can't tell a left leg from a right leg maybe he should retire. Dr Toulson immediately excused his staff assistant, got down on his knee in front of me had me bend my right knee backward to test my range of motion then advised me "I was going to be just fine". I could tell he was angry over my remark and expected him to address my rude comment but he instead just got up; asked me to follow him. He then walked me out to the reception area and told the discharge clerk that I was ready for discharge. The clerk asked when to schedule my next appointment and Dr Touls shook his head no and told him I would not need another appointment. The clerk said "but she" and Dr Toulson interrupted him and repeated I would not need another appointment then turned and walked away. Dr Toulson did not give me discharge instructions nor resumption orders for PT. I was stunned. I called PT and they said they had not received any new orders. They suggested I call my family doctor to get resumption orders. My appointment with my family doctor was almost 3 weeks away and I was extremely upset. I looked for my post op exercises from having my left knee replacement Zanesville OH the previous year and followed those exercises until I accomplished full function of my right knee. My family doctor did call in new orders about a month later but by then I found I was doing okay on my own. Thank goodness I had kept my folder from my Ohio orthopedic surgeon. I do have two really good knees but ultimately give credit my Ohio surgeon for my post op recovery on my right knee because Dr Toulson couldn't take hearing a negative comment from a frustrated patient. My recovery was ultimately good because I kept my post op exercise orders from previous total left knee. I am a retired RN and was the medical director over a Home Health and Hospice. I know that patients can sometimes become angry/frustrated and need a extra support or understanding when they are upset. I also know that sometimes these same patients can get out of line with comments and/or behavior and need redirection until they can calm down. However; they ultimately need to feel they can share their feelings when communicating a complaint and be supported while a plan to address their concern is completed. I don't feel my one agreeably negative comment was worthy of a full patient discharge early in my post op period. To discharge a patient because of one rude remark seems pretty petty to me. I could have been addressed for this negative comment about his partner but I feel discharging me without follow up care was reckless and inappropriate on his part. He's didn't send out a patient satisfaction survey after discharge so after much thought....felt like I could call and complain to Medicare or... just share my experience this way. Maybe another patient won't experience what I did or.... He will be kinder to his next frustrated patient and at least make sure they have a safe discharge plan.

Next Step Orthopedics, thank you for your dedication and exceptional care. I want to extend a…read moreheartfelt and special thanks to my surgeon, Dr. Dominique Nickson, MD, for being an OUTSTANDING physician. Your expertise and compassion for your patients have made an immeasurable difference to my physical and mental well-being during a challenging time. Orthopedic surgery requires precision, resilience, and strength to tackle complex procedures, and you embody these qualities. The patient-centered approach you and your team take has helped improve my quality of life and recovery from my rotator cuff injury. We are fortunate to have such a skilled and caring orthopedic surgeon as you, Dr. Nickson. Again, thank you for your kindness, support, and unwavering commitment to excellence. Sophia W.

saw a friend of mine on social media getting help for her knee so I asked her for the referral…read more She was so right - this place is GREAT!!! The doctor and staff was VERY attentive and nurturing. I was a bit anxious but the type of care I received had me at ease. I drove about an hour to be seen here and it was beyond my expectation!

I suffered a serious bike accident and fractured my hip. As I sat in the ER, I was so relieved to…read morehear the emergency doc consulting with Dr. Dold as my scans came in. I had an appointment 3 days later and scheduled surgery in less than a week. Today, I'm 10 weeks post op, and will be cleared for cycling in 2 more weeks. Dr. Dold is a fantastic doctor and excellent surgeon. I don't trust anyone else with my care plan.

Absolutely the worst!! Drove almost two hours to make…read moreappointment to find out they moved the day of. The time I made it to appointment , could not be seen. Could not reschedule as I work out of town. Had Dr Ghattas perform previous surgery and was great. Due to unprofessionalism of front office, will not use going further. Front office and Back office can make or destroy a practice Good luck! Will not be back!!!

I went here back in 2005 due to a torn cartridge and ACL and had to make several visits before and…read moreafter surgery. My experience was terrific... Dr. Prudich and his staff are very helpful and very well trained and Dr. Prudich is a very easy person to speak with and actually has a great personality. You really feel confident having him as your surgeon. Turns out that he is the Dr. for many local area athletic teams and I have personally known others that have been worked on by him and very satisfied. Highly recommend!

Simply put, Dr. Prudich isn't for us. After hunting for the best wrist doctor in the area, I…read moreconvinced my husband to schedule an appointment to get the lump in his wrist examined. All the positive reviews across multiple platforms made me think this would be a good decision. We were able to be seen within a few days but at our visit, everything went downhill fast and we won't be returning. First off, the front desk ladies were wonderful. They're super kind and cordial and they're the only positive thing about this whole experience. Once in the room, the nurse took a look at my husband's wrist, confirmed my suspicion that it was a ganglion cyst, and said they could slap a bible on it. We laughed thinking she was kidding as she left the room. Then, the doctor, after a strange first encounter that I'll get into in a sec, came in and said the same thing. Um, no. I do not want you taking a "soft bible" and whacking my husband's wrist. You can get blood poisoning by popping a cyst like that and we aren't living in archaic (or ahem, biblical) times. After dismissing that option, he said he could cut it out or drain it and left that decision to us with no advice beyond the success rate. Typically, doctors give their impression on what's the best, medically necessary course of action. We didn't get that. He just seemed like he wanted to beat the blood of Jesus into his wrist and call it a day. The treatment plan was less than desirable but his first impression when he entered the room was worse. It's very off-putting when the doctor stands in the doorway, stares at me, stares at my husband, and then says, "y'know you can take those things [masks] off..." We're aware, but no thanks. There was no "hello" or "how are ya," and as my husband later put it on the car ride home, this doctor "didn't want anything to do with us" based on his demeanor. If you're looking for real medical advice and treatment, look elsewhere. I can't fathom how this guy has so many positive reviews if this is how we treats people and their medical issues.

WE really miss Dr Taba ! He is a great Surgeon ! Since he close his office is hard to find a…read morecompassionate and excellent Surgeon like him ! Hopefully soon he opens his office !

My knees need help and i really miss Dr. Taba's care . He…read moredid a good job and now it needs maintenance because it been replaced . I wish i could get hold of him . His work was 5 stars