ReGen Pain Clinic has been a great experience from start to finish. The staff is welcoming,…read moreprofessional, and truly takes the time to listen. I never felt rushed, and everything was explained clearly, which made me feel comfortable and confident in my care. The clinic is clean, well-run, and focused on helping patients feel their best. If you're looking for a pain clinic that genuinely cares and provides attentive, personalized service, I highly recommend ReGen Pain Clinic.

Friendly staff and Dr Koning is the best! I have been seeing here for many and will be seeing him…read moreagain next week for a nerve block.

I recently had a new patient consultation with Dr. Rai. Overall, I was very impressed with his…read morebedside manner. Unfortunately, his office does not prescribe pain medication. I'm by no means a drug seeker, but have been on a drug that has worked with me for the past decade. Dr. Rai was very professional and honest about his inability to help me switch from my current pain managment provider and have him continue my medication. He did make sure that my co-pay was refunded before I left the office. While, he could not help me, I do have respect for him since he was straightforward and honest. I do wish they would be more upfront about their practice's inability to prescribe controlled pain medication so that others know ahead of time.

I came in due to chronic low back pain. I was referred here by my primary care physician. It was…read moredifficult to make an appointment because the office staff almost never answers their phones. It took days of repeated calls, messages, emails, before I was ever able to get through. However they were able to make an appointment within a few days. For the consultation, the doctor seemed very confident that he knew what the problem was and suggested doing an injection. Did not discuss any other possible treatments (i.e. medication), just insisted the next step was to come back for an injection. I went for the injection and it went fine. I had more pain for the next 7 days than I did before coming in, and after that I felt no pain relief at all. I came in for my scheduled follow-up appointment and was exactly on time. I sat in the waiting room for 30 minutes and then came out to remind them that I was waiting and that it was 30 minutes past my appointment time. The person there said something like "oh you're probably next". I told them I had another appointment after this and could not just wait around indefinitely. I waited another 10 minutes and still no doctor showed up. I decided that I could not stay any longer as they were well past the appointment time. I asked if we can reschedule for a less busy time. They said the next available appointment is 30 days out! I asked if they think it's right that the doctor did not show for my appointment and now I have to wait 30 days for another chance? The scheduler told me that even if I come in after 30 days, the doctor may still be not on-time that day and that I have to just sit there and wait. At this point I decided to just leave and go someplace else. Their treatment was not effective at all, their office staff is impossible to get a hold of since they don't answer the phone or return messages, and if they can't keep their appointments then it's really a deal-breaker for me. There are plenty of other doctors

My experience was exceptional from start to finish. Jessica MacPhee was my treating physician, and…read moreshe truly went above and beyond. She took the time to listen carefully as I described the pain I was experiencing and walked me through several treatment options, clearly explaining the pros and cons of each so I could make an informed decision. When I returned for the selected treatment, she performed the procedure with great skill and professionalism. When I mentioned that the previous medication hadn't been as tolerable for me as I'd liked, she took action and called in a new prescription before I left. Which the new medication seems to be working out great. I highly recommend this practice, and if you have the opportunity, I suggest asking for Jessica MacPhee.

I can't say thank you enough to Jessica (PA) and Edgar (PT). Amazing people. I came to them as a…read moresick, falling-apart person and left like a new man. Thank you guys!

Dr Hines is amazing and cares deeply about his patients. He performed the repair on my torn rotator…read morecuff and bicep. He did an excellent job preparing me for the lengthy recovery. Now that I am on the other side of that I am almost 100% back to pre injury. The staff at the office was amazing through all my visits.

Unfortunately, my experience was very frustrating. I explained my symptoms clearly to the front…read moredesk, but they scheduled me for the wrong body part and with the wrong doctor. When I arrived, I was told the doctor couldn't help because my pain is in my upper back, not my shoulder. Now I'm required to come back, see another doctor, and pay for another visit--all due to their scheduling error. This feels unfair and like a waste of time and money.

Dr. Montgomery is one of a kind…read more He thoroughly explains everything, and I appreciate recommending a course of action.

Dr. Montgomery is personable and caring. He listens to what I say and then comes up with a plan of…read moreaction. I especially appreciated him asking if he could say a prayer before each of my surgeries. That touched my heart and comforted me as I was rolled into the operating room. The surgeries both went well. I highly recommend Dr. Montgomery.

I would almost break my other leg to work with Dr. Thompson again :) But seriously, he has been…read moreknowledgable and caring. I was recently going on vacation out of the country, a lot of walking on a still healing leg. I realized I was short on some medication that would really help with the pain.I called the staff of AO 5 hours before my flight and they had a new scrip to me within 30 min. Awesome service. I hope you don't need these guys but if you do you are in good hands!

You should prioritize patients with appointments over walk ins. Twice now I've waited over an hour…read moreto even go back to a room and waited again 30 minutes to see the Dr. so disrespectful to make us wait each time and the waiting room is full of people complaining. I'm missing work to sit in the waiting room! If we have an appointment scheduled for 9 am, we should be seen within a 20 minute window.

The best ortho Drs around. Have been to 2 others and this is my go to place. Had months of shoulder…read morepain and 1 visit and I haven't had anymore knock on wood.

11/10. This place couldn't be better. All staff, including office and medical, are organized,…read morecourteous, and knowledgeable. My employer changed health-care on me while I was mid-treatment with my physical therapy, which was being overseen by Leann. They were flexible in helping me with that and even using some existing credit which I had to use to pay for that. My doctor was Dr. Klein, orthopedic surgeon. He did a perfect job on my surgery. My shoulder is healing up perfectly. I barely feel it or consider it these days.

Dr Ricky Kalra is the best! 8 years ago 5 other spine specialists gave conflicting diagnosis, which…read morereally didn't make sense to us. A friend recommended Dr Kalra. Not only did Dr Kalra immediately tell us what he "guessed" we'd heard from the other Doctors, he proceeded to give his opinion, which actually made sense to us! Then, as he was not included in our insurance plan, not only did he join that plan (which took several weeks to get accepted), he fought for the procedure they didn't want to cover, and he won! He worked weeks on finding studies supporting he recommended. He is very dedicated to his patients care!! That was neck, we are back for lower back issues. The neck was one time and done! We feel if you truly want the best spine Doctor, with a wonderful bed side manner, who will fight for you, you must come to Dr Ricky Kalra's practice!

After everything I experienced, I feel obligated to share my story. I had a spinal fusion in…read moreDecember 2024 with Dr. Ricky Kalra, and almost immediately during recovery I began experiencing severe nerve pain down my left leg. At my 2-week post-op appointment and every appointment afterward, I repeatedly tried to explain how intense and persistent the pain was and how concerned I felt about it. Unfortunately, I left those visits feeling unheard and dismissed. I understand recovery from spinal surgery can be difficult and unpredictable, but as a patient, I desperately needed reassurance, guidance, and to feel like my concerns truly mattered. Instead, I personally felt like I was repeatedly told to "wait it out," even as the pain continued month after month. During this process, I was referred by Dr. Kalra to multiple different specialists in an attempt to address the ongoing nerve pain. However, after being evaluated, those doctors ultimately referred me back to Dr. Kalra regarding the issues related to my fusion and recovery. This left me feeling frustrated, overwhelmed, and unsure where to turn for answers or support. More than a year later, I am still dealing with the same nerve pain that began after surgery. This has significantly affected my quality of life. When I contacted the office again hoping to discuss the ongoing issues I've been experiencing since the fusion, I was informed that I was being dismissed as a patient and later received a certified dismissal letter from the practice. That was incredibly upsetting after trusting this practice with my care and trying for so long to advocate for myself. I'm sharing this only as my personal experience. Every patient's situation is different, but for me, the lack of support and communication during such a painful and vulnerable time was deeply disappointing. I hope future patients feel heard, respected, and taken seriously when expressing concerns about their recovery.