Went to see a dermatologist about getting some botox and come to find out the Dr. is not even a…read morereal doctor. She dropped out of residency school. She claims that she is board certified but she is not even licensed. She was very pushy and belittled me. Seemed as if she only cared about how much I was gonna spend. I opted not to get a treatment and she attempted to still charge me a large fee. I immediately left and went to another medical spa here on the island. Do yourself a favor and look at the other spas. Serenity is a joke and only cares about your money not your concerns or any safety. The inside looked very depressing and almost felt like being in a psychiatric facility.

Oct 16, 2023 Can't…read moresay enough about aesthetician, Nikki... she's been doing my monthly dermaplaning...facials all year and she is soo thorough and considerate of your skin needs especially when you're 62 years old. My skin looks as good as it can at this age and genetics! Go get you some monthly maintenance

This place is very clean and welcoming. The massage was very calming and relaxing with great staff…read morethat are very good at what they do.

I thought I would get a little self-care and while on vacation and got a massage. She did a really…read moreawesome job and hit all of my tension areas. I definitely felt a lot better leaving here and it was super affordable nothing fancy, but definitely a low-key spot to hit up for a last-minute massage!

on Google This rating is for the spa. The hotel itself is…read moregorgeous no complaints there. I booked a treatment for my birthday yesterday and maybe my mistake was booking later in the day, it seemed like nothing had been refreshed. No sugar for the tea, i had to get up to find water since there were empty serving pitchers. A gentleman came in right after me and was served champagne while I had to get up AGAIN and asked to be served champagne. The woman who did my treatment was really sweet so that made up for it some but I wouldn't say the front desk was the friendliest. Would not book again and regret spending my birthday treat at this spa.

My wife and I booked services here for our post-wedding honeymoon trip. It was a complete disaster…read moreand an absolute ripoff. ​We paid over $480 in cash, which included a mandatory $80 tip. This "tip" was for what, exactly? The service was nonexistent. Not one single time in the 2 hours we were using the facilities (BEFORE our massage) did a single staff member check in on us except the initial walkthrough. ​We had to serve ourselves completely: ​The cold towels were not stocked. ​The razors were empty. ​My wife sat in the relaxation lounge for 40 minutes, but no one ever came to provide her neck warmer. She had to get up and dig through cabinets to find it herself. (As did I) ​I had to walk the halls in my robe just to find an employee to restock the cold towels and razors, and again just to get our water and champagne refilled. After our massage, the amenities were empty all over again. ​The facilities are broken. The steam room was dark with lights out, and one of the showers did not work. ​The staff was rude and incompetent. ​When we first tried to walk in, we were told it was "too much of a hassle." ​We called twice to schedule and clarify our order, and they still got it wrong when we arrived the next day. ​When we finally left, not one person at the front desk acknowledged us, said thank you, or asked how our service was. ​Our masseuse, Miss Holly, was the only professional person in the entire spa. She deserves to work at a better establishment. ​This spa is part of the larger Hotel Galvez, and our entire stay was a catastrophe that brought my new wife to tears. The management is rude, the rooms are broken, and the billing is deceptive. We are deeply saddened that a place that was once special to us (I proposed here: https://youtu.be/Ldo23DDiyn4) has completely collapsed. ​Do not waste your money here. We expect corporate management to take extraordinary steps to make this right.

November 3, 2021…read more Follow up on diet plan and B12 shot. Lost 12 lbs in 6 weeks. Not bad but I could do better. $100 total. In/out 10 minutes

I went there yesterday they did a great job and took time to explain everything to me about…read moredifferent dermal filler and botox very nice people going back soon patty

I have been here a few times and it's always amazing. Super peaceful and relaxing even in the lobby…read morearea. I have gotten a facial, massage, and a combination they call 'mini mini' which is a 30 minute mini facial and 30 minute massage on mostly your back and neck. I don't even live in Galveston and this is my preferred day spa experience. Therapists are wonderful and I felt so much better after my experience.

Excellent service and friendly staff. Will be looking forward to next time we visit Galveston.read more

Tonie truly has a gift! She skillfully massaged away hard knots, muscle tension, and stress. She…read moreused just the right pressure. Her gentle touch was very effective though. I was able to relax while she relieved me of excruciating pain. When I first booked my appointment, I could barely walk due to extreme pain, stiffness, and locking joints. I had pulled something when I attempted to lift a heavy object from the floor. Add months of tension, stress and long hours of sitting on uncomfortable furniture and multiple prior injuries, I ended up being in excruciating pain from top to toe. Tonie first did a thorough analysis of my health issues and expectations. Then, she followed up with questions to fully understand the condition I was in. When she started, it was as if I had gone to her for years. She knew my problem areas and addressed them perfectly. She competently stroke away muscle tension and helped me to fully relax. She massaged away several knots. But at the same touch, she was able to switch to a very gentle touch when she massaged areas of inflammation. I have never before enjoyed such an effective massage while being able to relax. I certainly will be back. I wish I could go every two days. Next time, I will bring my mom because she will benefit from Tonie's competent and experienced massage therapy too. I highly recommend Tonie. You will be in very skilled hands!

I surprised my boyfriend to a couples massage (first time for both of us) and decided to go with…read moreTotal Balance Health and Wellness. The price was great and the staff was amazing. We both loved the massage and plan to return for another.

Tammy is such a joy to this establishment…read more I've come here several times to get my eyebrows waxed ($10) and she's done an incredible job every time. She is patient yet efficient. She even offered a chair to the person who came along with me. Will be back!

Caroline gets me straight every time. You have to be clear in what you want, communication is…read moreeverything. Here's what I mean...if you want your eyebrows threaded and you want a clean up vs shaping, make sure you specifically say that. I learned the hard way. I went in wanting my eyebrows "done". That's all I said and I left with an entire shape up. I wasn't happy but to her defense, I wasn't clear. Now when I go I specifically say cleanup and by the end we're both happy. It's a good salon to get your nails and feet done, waxing (not brazilian), and facials. Everyone is also happy to see you coming.

I had a really great experience here!! To be honest, I wasn't sure what to expect when I scheduled…read morean appointment. I've only lived in Galveston for about three years so I don't know much about the salons, spas, or medi spas here.... and Galveston can be a little ghetto lol! But I'm so glad I took a chance! Mikala, the owner and laser specialist is so nice and knowledgeable. I went there to get the spider veins removed on my thighs. During my treatment, Mikayla and I had a great conversation and she made me feel very comfortable. She did an excellent job and I will definitely be going back to get my tattoo removed and a chemical peel. Affordable, extremely clean, and friendly staff! What more could you ask for?! I'm so pleased with my results. If I seen overly excited it's because I am!!!!

The pictures on their website are very misleading -- I went through the treatment and had no…read moreresults whatsoever -- my redness didn't go away and there was no lifting at all. I was led to believe my results would be the same as Mikayla's because she said my skin was like hers. No one ever told me there was the possibility of No change in my skin. And they claim to offer "hands-on aftercare" -- I received absolutely no after care phone calls; just cryptic 3-4 word texts like "As expected. Same today." and "Gentle salt scrub today. 2x if no reaction". After traveling to Galveston, spending $1200 and getting no results, I would not recommend Beautiful Laser to anyone -- I feel totally taken advantage of!

I was scheduled for an apt at 12:45. Someone walked in asking me if I wanted a drink at 12:58. I…read moreasked her what time is was that I had an apt at 12:45. She left and came back and said oh they will be with you shortly they are finishing up. Then this same lady came back to tell me that she would be doing my facial. Then what was supposed to be a 50 min facial was 30mins. It was one of the worst facial I've ever had as well. Do not recommend.

The Spa at San Luis was an amazing experience! Completely pampered. Signature massage was amazing…read more Highly recommend!