Clearly unprofessional. Sat parked in a 2 hour parking zone from early hours of the morning to almost 4 pm. I wouldn't trust a company that can't follow a simple traffic law because it provides them more convenience. read more

Reflection Windows - Window Washing Near Me - Denver, Colorado

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We worked with Reflection Windows & Doors to replace an old, ugly, and ill-fitting sunroom door--and we were really glad we did! From setting up an appointment with Norma, to consulting and working with Michael to design our door, to working with the door installers on the day of, the process was smooth, transparent, and effective. We're really happy with the way our door turned out, and we look forward to working with Reflection again down the road for eventual window replacement and other house needs. read more

I've had my windows replaced in my home over the last 2-1/2 years a d each time I called I was treated as a priority. They made it easy from the measurement stage to final installation. Every member I dealt with was so professional and courteous. They made the process of buying windows easy. I would definitely recommend for anyone looking to replace their homes windows. read more

Reflection Windows - Front room window with grid - Window Washing Near Me - Denver, Colorado

I got 4 bids from different companies, and I didn't choose Reflections solely on price. I chose them because they were the ONLY company that didn't say "No. You don't want that" right after me literally saying. "THIS is what I want!" Aweome group of guys that worked with tons of options for every budget and style. Excellent quality in the product I received. I live off Santa fe, and I've almost forgot I live close to railroad tracks because I haven't heard them since I got my new windows installed! read more

We've replaced few windows in two of our bedrooms. Reflection windows was prompt with all our questions as well as actual installation which went smooth. Overall, we are satisfied with our new windows and installation. I would definitely recommend them. read more

This company has given us the run around from the beginning. Wanted money up front. Took them months to come do the siding. Took a sample of the siding from a different area so they could match it, but never fixed the spot they took the sample from, and are telling my mom that we did that, and they will not fix that spot. We were told that we need to hire a handyman to fix it. When you call they always say we will call you back by the end of the day, they never call back, we ended up having to keep calling them, but would always get he same answer, we'll call you back. Update to response from Nate C: No other company came out to look at the siding. Reflections was the only one. Why would we want to take a referral for someone else to fix it when it should have never had a piece missing in the first place, and definitely wouldn't take a referral from an untrustworthy company. read more

Reflection Windows - Area in question. - Window Washing Near Me - Denver, Colorado

In yet another attempt to get Nate C to be accountable to the damage his company caused to my home, I contacted the window manufacturer (Amerimax) to see why the windows are leaking. They determined the windows are leaking due to broken seals on the garden window, and due to installation issues on the bay window. The analysis was sent to reflection windows, informing them that the installation is the cause, and they STILL refuse to fix the damage they caused. After contacting Nate Carr about the results of Amerimax, he STILL refuses to do anything. Nate Carr can blame the previous partnership, claim the company doesn't operate like that anymore etc..., the fact is, HE was an owner during the installation and damage to my home, he's STILL the owner now, yet refuses to own up to the damage his company caused. He is a master of excuses. He claims I was going to put the roof on over the bay window, IF I agreed to that, how/why did his company actually TRY to put the roof on (see pictures). Yet another example of reflection windows incompetence, they didn't install a tempered glass windows next to my door (which is code), nor did they pull a permit for word (which is a requirement in my city) As I interview other window companies and they see the damage to my home, they ask, "Who did this install?" When I tell them "reflection windows", EVERY one of them says, I wish you would have contacted us first, they should stick with washing windows, as they do an OK job at that. When Nate Carr responds to this, DO NOT believe his lies. #karma #badbusiness #incompetence #shameful reflection windows read more

I have been very pleased with the entire process. Starting with finding windows and sliding doors that met what I wanted. The Sales Manager was very respectful, informative, knowledgeable, listened and was patient with me. The installer who measured and ultimately installed my windows was terrific. He was very thorough, demonstrated how everything worked and cleaned up ALL the debris and hauled it all way. Wow!! His respect for my home was greatly appreciated! I love my new windows and sliding doors!! Thank you Reflection Windows! Nancy B. read more

After receiving several quotes on windows, Reflection Windows was the best. Quality of the windows is great! We're very happy with them. The install went well. My only complaint was that the windows were left very dirty - hand prints, dirt, and caulk were all over them (hence the 4 stars instead of 5). The sales rep was very helpful and kind and was always available to answer emails. We will be replacing more windows through them. read more

This company is absolute trash. They full on ignored my no soliciting sign and rang my bell anyways. I have a no soliciting sign for a reason. It woke up my napping daughter. Then, when I confronted the guy about ignoring my sign, he was extremely rude to me. Nate Carr should be ashamed of his company for these policies of ignoring people's rights. Read some of the other reviews before using this company. read more

Reflection Windows - No Soliciting sign ignored. This company is absolute trash. Extremely rude and in my face when I said we are a no soliciting house. - Window Washing Near Me - Denver, Colorado

Great windows! Good quality. Can't wait to see the results in my energy bills. The bathroom privacy window is so awesome and the pattern is beautiful. Michael provided great customer service and reasonably priced. Would buy from them again. read more

We worked with Reflection Windows to create, order, and install a French door. They were easy to work with throughout the whole process. They helped us work through some size issues and ultimately come up with a solution. We would highly recommend this business for all window and door needs. read more

I do not recommend Reflection Windows. I had Amerimax windows installed last July and am still experiencing issues. The issue may be quality of Amerimax windows but Reflection Windows really pushed this brand and said they stood behind them. I have been dealing with window grids that do not line up properly on my windows and now one of my windows is bowed. I also had an installation issue where a huge chunk of of wall was not properly patched after installation. My painters found the issue months later when they were painting. Do not recommend. Way too many issues. read more

This company has been selling coupons with an advertised discount of 50%, but there was really no discount offered. If you bought a coupon from this company in the past, call him to get your money back, or report him to the local district attorney if he doesn't give you a refund. read more

We have used Reflection Windows 2 times now as windows are expensive we have 1 more phase to go and will use Reflection Windows to finish up!! They are courteous and keep you up to date all through the process! The windows themselves are beautiful and functional! Very happy with these windows and house renovation! read more

Ordered a slider with built in pet door. The Marketing Manager who came to my house reviewed everything beforehand. It took 8 weeks to receive the door. Installation took 2 hours which included removing the old door. The installers were friendly and professional, cleaned everything up and answered any questions I had. The door works extremely well and no draft thru the dog door. Only complaint I had is the office as they do not proactively contact their customers with dates. read more

This company is marketing door to door despite our non solicitation signs. We have all new windows and doors but they still rang my doorbell. TERRIBLE BUSINESS! They tried to say my HOA has a relationship with them. BS! read more

We just completed our windows upgrade and we are completely satisfied with the product and service provided by Reflection Windows. When Justin came to our home to demo the product we were happy with the demonstration and professionalism. Due the schedule we had wait a few months for the install but it was worth the wait. Harvey the installer went above and beyond to make sure we were satisfied with the install. We have referred a few folks already and recommend them. We have steady seen as significant change in our home and look forward to large savings in our electricity bill. Mario read more

Warren and his helper did a fantastic job cleaning our windows (inside and out) and screens! They arrived on time wearing masks. So pleasant and professional! 45 windows sparkling clean upon completion! Absolutely highly recommend Reflections - affordable and excellent service. read more

These guys did a phenomenal job, our windows are sparkling clean. Very affordable and high quality service. I definitely recommend them.

I had some issues with the windows that had been installed at my house before I purchased it. When I contacted Reflection Windows, they were very responsive and didn't hesitate to stand by their work. They came out and resolved my situation ASAP. I'd definitely use their services if I needed windows installed again. read more

Reflections offered a good product with a good price and guarantee. Although the project was delayed due to COVID, they contacted us regularly with updates as to installation. We are happy with our gridless, PICTURE windows! read more

I contacted Reflection Windows after the June hail storm to replace 7 windows and 2 sliding doors. Andrew, the sales rep came to my house within a day to meet with me and go over all of the damages. Reflection was the 4th company I called, as I was not comfortable with the other salesmen I spoke with. I ended up going with Reflection and Andrew worked with my insurance company line by line to make sure everything was billed properly. Long story short, I ended up getting premium windows and doors, nearly doubling the original window estimate from my insurance company. I am not sure if another company would have worked with the insurance as much as Andrew to make sure we got an upgraded product. As for the install, all the windows were the correct fit and the install team was very professional. They completed the job in the time they quoted, cleaned up after themselves and explained to me what they were doing as they went. We are very happy with the new windows and doors, and highly recommend Reflection Windows. read more

Josh washed our windows 11/19/2018 did an excellent job. When finished he requested a walk around to determine my satisfaction. All was very good. I will definitely use this company again Dj read more

When I bought my dad's house I knew there were so many things that had to be done. One of the first things that had to be done was replacing the broken slider. john came out to talk to us and right away I knew I called the right company. He showed me all the doors with a good explanation but I knew right away I was going to get the Milgard windows as we had had them before. Eddie Flores then came out to do the measuring. He was polite, respectful and reflected well on the company. After delays on our side (HOA and all) we got our new slider in. Eddie Flores and his partner were quick, efficient, polite and very respectful of our things. The windows looks so nice, I want to take down the blinds! If you need windows, I can't think of a better place to buy them from; their staff from the salesman to the office manager to the installers were absolutely great (and patient!) and I will us them again when I get to the point of redoing the rest of our windows. read more

This is the second year Reflection Windows has cleaned the windows for my HOA. I would call ANY other window company as these guys A) Do a very sloppy job. B) leave the area a total mess (things like furniture on it's side, leave front door mats 5 feet away from the front door, the windows are streaked and need to be redone. To be clear, I called the HOA to let them know they needed to come back and fix the job. And they came at 7:40 AM this morning and moved the matt back to where it was supposed to be. They looked at the windows, agreed they looked like they were a mess and haven't seen or heard from them since. read more

Good group of people. Sales to the techs everyone was great. Windows look good too. Could not be more happier with the whole Reflection team thank you. read more

We have Reflection clean the windows of our store fronts twice a month and they are great! Always nice friendly staff, very efficient, and leave our windows looking amazing! read more

Scheduled appointment for Milgard window replacement, they rescheduled last minute. I was clear from the first call that my other half did not need to be present to make decisions and they continued to push the issue for a second scheduled appointment. They do not listen to potential clients at all. Chose to go somewhere else. read more

This might be the only company that understands true customer service. Initially, the job wasn't done to my satisfaction. But they wanted to make it right and were very accommodating and amazing. In the end, I was extremely pleased with their work, the timeliness and the thorough job they did. The guys were very pleasant to deal with and trustworthy. Most of all, they want to make the customer completely satisfied and happy and won't leave until you are. Most companies don't seem to care about customer retention but Reflections does. Thank you and I will definitely use Reflections again!!! read more

Thank you Reflections for a job well done, inside and out! Nate, the owner, has a big heart. His company and employees are very kind and professional. read more

We use Reflection for our store front at Uptown Mortgage and are very pleased! Spotless cleaning and hospitable, friendly staff make for a very positive experience. On site staff as well as customer service staff when we call have been wonderful to work with. We highly suggest reflection for retail window needs! read more

The windows went in without much issue and they are great windows (fiberglass is definitely a step up). The only problem was the supervision of the window sill subcontractor (who worked under Reflection). The new sills were installed lower than the old ones and exposed more of the bottom of the window than intended. We ended up doing some touch up caulking to the bottom portion of the windows and in some cases it just doesn't look right. read more

We had all of our windows replaced through these guys and shoved out over $12k. All in all, not impressed. The windows themselves are good but be warned that Amerimax (the actual window manufacturer) does not like to honor their warranties. Back to Reflection. The sales guys are super pushy and I don't care for that at all. Each time we've ordered windows there was some kind of snafu and the windows opened in the wrong direction or were the wrong size. The customer service is mediocre at best. I'd caution potential window buyers to look around and find someone else more credible with a nicer sales team and stay clear of Amerimax. They are nice windows but the screens were the wrong size for the windows and they refused to fix them and Reflection offered to fix them at our expense never mind we have already spend too much money at a little over $1k a window! read more

Awful customer service- The first time we had them out it took forever to get my screens back. Had to call owner a number of times. We decided to give them another chance. The cleaner broke a screen and guess what 2 weeks later and I still don't have it. They stink!!!!!!!!!! Do not trust them or what they say. I could have taken my screen to Ace and had back in a day or two They promised return calls and that never happened. If you value your sanity do not use them. read more

I give this business a 1 because there is not a lesser rating. We bought a very nice Millguard sliding door on 5/16/15 ($4557.00) knowing that it would take 5-6 weeks (per Al Courtney, the Program Director) to arrive. The door arrived to the warehouse on 7/16/15. The soonest we could have it installed based on THEIR workload was 7/24/15. Mind you, the door arrived 7/6/15. 40 minutes before the installer was to arrive on 7/24/15, I receive a call from Rhonda telling me that the frame o the door was cracked and they had to order a new one. Obviously NOONE inspected the door on arrival. Problem was, I had already removed my existing blinds that morning and had filled, spackled and painted the holes. My kitchen was open for the world to see. Rhonda arrived and installed these cheap, paper, pleated blinds that required a paperclip of sorts to hold up. She also stated our bill would be reduced by $200. The door was again slated for installation for August 17th. The installer, Jason, was three hours late. When he started to put the door in, we noticed a large hole along the top of the door. It seems, and we were not told, that this particular door comes two inches shorter than the "standard" door opening, so it would have to be framed in to fill the gap. Jason did not bring any lumber with him so he had to leave (asking for directions) to a local Home Depot. The lock mechanism on the door did not function. The screen door did not arrive with the door. I had to cut a piece of lumber to use as a makeshift deadbolt in order to lock my door at night and when we were gone. Jason left without caulking the holes he had made on the outside. He left jagged edges, nails protruding, and debris on my deck. A THIRD visit would be required. Jason returned on Saturday the 22nd with the panel from the original door. (The frame was cracked, not the door.) However, he spent over an hour screwing around with the old one trying to make it work rather than just popping the other panel in, finishing and leaving. Finally, the job was completed. I had to do my own paint touch up as Jason had minimal skills or eye for detail. But wait. It does not end there. On Friday the 28th, I again called Rhonda to request a bill/invoice be sent so that I could officially put this tooth pulling experience behind me. I gave Rhonda my email address (which she read back to me) to send me the invoice. I checked my inbox, spam, and trash multiple times daily. 5 days later (September 2nd) I call again. Mike answers and says he will have Rhonda call me. She does not do so. I am STILL awaiting an invoice read more

The most frustrating thing about working with this company--I was not informed that the wood on the outside of the window would split, chip, etc. When I looked at the final and saw all this split wood, I was told by the installer that he would caulk it and it would look fine. Ugh--so not fine!! I now need to bring in a painter-which I was never told that would potentially happen-because it wasn't sanded, looks awful and now the frame around all the windows in the front and back need to be sanded and painted. Also, they wanted to reschedule 3 times. Finally on the last call, I said absolutely no. When I tried to call the company regarding all of the above, I was ignored. Poor work ethic, poor quality, poor communication...my bad for choosing this company! Find someone else! read more

We have used Reflection for the past few years on our home windows. We've always had a excellent experience. Good people, good service.

My husband called Reflection to help me with a door and a few window replacements. We were told we would receive a call back which never happened. We then called back and were then transferred to someone in their window department was told I would receive a call back to schedule an appointment in my home. My husband and I never received a call back again. I then called another window replacement company and I had a quote within the week and workers at my house the following week. I would say look elsewhere as there are better and more prompt companies. read more

We had a window replaced and needed it to match the others on our house. Their estimate was very reasonable and the window was ordered and installed in a very timely manner. Jennifer,in the office, was lovely to deal with when setting up appointments. The installation was excellent and the installers were knowledgable,professional,personable and did a very nice job of cleaning up when they were done. I highly recommend this company and plan on using them in the future for window cleaning and carpet cleaning. read more