Anya is amazing! She took my long hair to a chic mid-length cut with layers, highlights, and color…read morethat looks effortless. She listens, but also takes the lead in the best way--you can tell she knows exactly what she's doing. The whole experience felt comfortable and fun--she checked in often, kept the vibe relaxed with great music, and the salon is super clean and welcoming. I walked out feeling like a new person. Definitely found my stylist--I'll be back!

I arrived 30 min early for my apt at 12:30pm, and at 1pm nobody had said anything to me. I am…read morehandicap and rely on public transit. I had rode my electric chair from bashes all the way there. At 1pm I left, because I have to make my ride home. Horrible experience and won't be back.

This place has gotten a lot of bad reviews and I was really really hesitant to try them. However,…read moreI'm glad I did. They're in an unassuming shopping plaza located near a lot of the medical businesses and Walgreens. They have a nice parking lot that isn't too busy so it's easy to park in. I gave this place a try after walking in and asking about their services. I've really learned to try a nail salon in Maricopa a couple of times before reviewing to really get a feel for the place. The prices are about the same as the other salons here in the area. I actually think this place and B happy nail salon might be owned by the same people. However, the service here is well above the other location. To my knowledge there's only 3 technicians in the salon as I've never seen any others. On both visits I got a fill and a pedicure and both were done very well! The chairs are comfortable and they work! The staff were very accommodating on my last appointment as I had injured my back and was a little slow to move around. They have a nice large selection of colors to choose from and different level of pedicures as well. It's very quiet in the salon and it's definitely a relaxing atmosphere. Definitely give them a try!

If I could give this place less than one star I would. This is how they sent me off with my nails…read more The guy that works there is extremely rude and forcibly removed my nails off to the point where it caused bleeding. Do not and I repeat do not go to this Place. When I asked to see if they had an operating license they did not! I don't think everybody who works there is licensed either. Stay away!

I scheduled a Trend facial with Lette and it was absolutely amazing. She is sweet professional and…read moredid a great job.

madison is the worst hair stylist i have ever seen with my two eyes i showed her a reference…read morepicture just for her to not get a single thing right never book with her i have no idea how she got a job in the hair business

Great nail place kind good prices all the workers are really nice thank you for your hospitalityread more

Go somewhere else. I showed a picture of what I wanted and was told they could do it. I left with…read morethe worst nail set I've ever had or seen.

I love this location! I have seen Melissa on a regular basis now for my sugar waxes and she is the…read moreabsolute sweetest! The waxes are great and super quick. I have the membership & I go in for my monthly visit and we chit chat and have a bunch of laughs! I'm so glad we have a Hello Sugar in Maricopa so I don't have to drive to Chandler.

I scheduled an appointment a week in advance. Day of appointment I arrived 10 mins early, proceeded…read moreto check in than sat and waited for my time slot, I waited 15 mins after my time slot. I received no service and was never acknowledged by Hello Sugar. Although a rep took another person 10 mins ahead of my appointment. "Please be aware of our same-day $10 cancellation or no-show fee." I wonder if I can get $10 from Hello Sugar for horrible customer service

Dear Serenity Nails & Spa…read more I am writing to formally report a profoundly disturbing incident that occurred during my recent visit to your establishment. The conduct of several staff members was entirely inappropriate and caused me significant distress. Shortly after I was seated, I was subjected to repeated and unwelcome attention from multiple staff members. Their behavior included deliberately leaning in and making inappropriate eye contact directed upwards, as well as bending down in an intrusive manner, appearing to attempt to smell me my attire I am wearing a dress. Despite my clear verbal requests for them to cease their actions, explicitly stating that their behavior was making me extremely uncomfortable, they provided no verbal response. Instead, they continued to approach and observe me, often laughing, which further exacerbated my discomfort and created an intensely unsettling environment. Their disregard for my repeated pleas and their persistent inappropriate actions were incomprehensible and deeply unprofessional. I have documented this entire interaction, including the staff's conduct and my attempts to address the situation, via video recording. This type of behavior is unacceptable, and I am profoundly disappointed by the complete lack of professionalism and basic respect demonstrated by your employees. I expect this serious matter to be thoroughly investigated, and appropriate measures taken to ensure such an incident does not reoccur. Please inform me of the steps your management team will be taking to address this critical issue. PS they also tired to over charge me in price but I had to show them that gel was 15 not 20.

My experience has varied from visit to visit. At times the technicians are warm and inviting, but…read morethere have also been many instances where I did not feel valued as a customer. Frequently, I have not been able to receive all of the services I came in for -- particularly when visiting with friends. On several occasions, I was asked to wait until others in my group were finished before my services even began. I have left without receiving any services, or with services only partially completed, at least five times. After many years of this inconsistency, I've decided to move on to another salon for a fresh start. The primary reason I continued coming back was to enjoy time with friends, but ultimately I need a place where I feel consistently valued and accommodated.