Can't say enough about this place Rose and Dustin are amazing, kind and talented. I recommend this…read moreplace to anyone who asks and I love coming here every time my nails last, exactly how I like them and the prices are fair. Trust me!

Dear Serenity Nails & Spa…read more I am writing to formally report a profoundly disturbing incident that occurred during my recent visit to your establishment. The conduct of several staff members was entirely inappropriate and caused me significant distress. Shortly after I was seated, I was subjected to repeated and unwelcome attention from multiple staff members. Their behavior included deliberately leaning in and making inappropriate eye contact directed upwards, as well as bending down in an intrusive manner, appearing to attempt to smell me my attire I am wearing a dress. Despite my clear verbal requests for them to cease their actions, explicitly stating that their behavior was making me extremely uncomfortable, they provided no verbal response. Instead, they continued to approach and observe me, often laughing, which further exacerbated my discomfort and created an intensely unsettling environment. Their disregard for my repeated pleas and their persistent inappropriate actions were incomprehensible and deeply unprofessional. I have documented this entire interaction, including the staff's conduct and my attempts to address the situation, via video recording. This type of behavior is unacceptable, and I am profoundly disappointed by the complete lack of professionalism and basic respect demonstrated by your employees. I expect this serious matter to be thoroughly investigated, and appropriate measures taken to ensure such an incident does not reoccur. Please inform me of the steps your management team will be taking to address this critical issue. PS they also tired to over charge me in price but I had to show them that gel was 15 not 20.

I walked in for a pedicure no appointment. I have to say out of all the nails salons in the area…read morethis one is highly recommended. They were very friendly. It was a very comforting setting. Their prices are reasonable and I was very satisfied. I will be returning.

I always get helped by the same girl sadly idk her name and they are usually ok today i was helped…read moreby another girl and quite frankly it seems as though a newbie did them they are uneven and bumpy just terrible quality over all. I am so unhappy with them and cant wait to have this set removed

They're did an amazing job on my toes and my nails, they're costumer service is amazing, I love…read morethis shop, will come back again

Don't be fooled by the name. It was anything bit. Poor service. Three of us had 1 pm appts. It is…read morenow 1:20pm, and I am still here. 2 of 3 chairs we were placed in didn't work, and we had to move my 78 yr old mother. Water wasn't turned on to soak in while waiting. I had to ask for it to be turned on. And she only turned one on. I had to ask a diff person to turn mine on. I DO NOT recommend this place, and I will never come back. Don't go. If there were a negative, I would give it that.

Went here with my daughter to get my nails done and the job was absolutely atrocious. Staff wasn't…read morevery pleasant place wasn't very clean or inviting. They didn't use any new/clean files or buffers. I would highly recommend not coming here.

I've visited several salons in Maricopa, and unfortunately, this was one of my most disappointing…read moreexperiences. I was assigned to a technician who mentioned she had only been at the salon for three days, and it showed in the quality of the service. She struggled to properly fill my nails, and the final result did not meet basic expectations. What was especially concerning is that it seemed the staff may have been aware she was still inexperienced, yet I was still assigned to her without any adjustment or support. As a paying customer, I expect a consistent level of skill and service. I'm not concerned with how many locations you operate--I'm concerned with whether each one maintains a high standard of customer service and quality. Based on this visit, that standard was not met.

I have visited this salon off and on over the past three years…read more The service is very inconsistent. I've had the same three technicians over the years... one week they are great, three weeks later the quality is not very impressive.... Today the job was average I asked for change for a $20 bill and I got four $5 bills.... So I'm supposed to give you a $10 tip???? I will never come back to this place again. I really try to support local businesses here in MARICOPA but it's really hard when you get nothing but mediocre , or garbage. STAY AWAY FROM

WYNN nails owner Ty has got to be the rudest most inconsiderate person not only to own a business…read morebut in general! I've been going there for years and he typically does my nails. The last handful of times he has been grumpy, rude and just yells at people calling while doing my nails. So I haven't been back in months, however today I thought I would try again. Today BIG MISTAKE and was the last straw. I took my niece who's second birthday is today and she was getting her first manicure. I called to make an appt for her and for me to get a fill because obviously a two year old will have no patience's. He says "no wait, come up now" PERFECT. We get there about 10 minutes later and he tells me we took to long, it will be a few minutes (after we waited about 15 already) then he will start my fill I said no worries, let's just paint her nails and I'll come back for mine. He says no, I'll do yours first. I said "no she is getting impatient, let's just paint hers for her bday and I'll come back." He says NO. I will do your fill, come back for her. at that point I just said NOPE we will never come back. Had my TWO YEAR OLD niece put back her favorite shade of blue that she was so excited to get and we left. As I'm leaving I said "I called specifically asking about her nails because it's her birthday and she wanted them paint and you said we took to long and would do mine but not hers. That doesn't make sense" He says you can wait or don't come back and walked away from me. Literally insane. He would do my acrylic fill because most likely it was more money versus painting a little ones nails for her birthday. Never going back again. Would give ZERO stars if I could.

I came to get a relaxing pedicure and what I got was a rushed unrelaxed job. I felt like I was at…read morethe train station in New York City. Rushing to get to work on time!. I did not get a quality pedicure in addition to that. There was someone in another chair getting a pedicure, which had already started, and by the time I was done with my pedicure, she was still in the chair, getting her relaxing pedicure. I did not complain because that would have further disrupted the peace I was seeking. However, I would not recommend the shop to anyone ever, not because everyone will get a bad experience, but because they don't care enough to make sure that everyone has the same spa experience. If no stars was an option that is what I would give

I was initially hesitant about this place based on the reviews, but my wedding anniversary is…read moretomorrow, and I can't be showin' up with gnarly feet. There were no customers, and the gentlemen were very polite. This place only takes cash tips, so I told them to give me five minutes to get cash and come back. Came back, and the water was already running for me. There's no wifi here, so you can't surf the web on your phone, but it allowed me to just relax, enjoy the acoustic meditative music as waterfalls played on a tv, and lose myself to my thoughts. What I really appreciated about this place was how quiet my stylist was. I like to talk as much as the next person, but at a salon, I want to zone out. This guy was quiet, but never rude. He knew what I needed and did an excellent job without filling the silence with small talk. I respect that so much. The place is so calming, quiet, and relaxing that I was mildly surprised by all the noise at the Papa John's next door. This was a great zen experience for me. I'd come back.

I scheduled an appointment and they canceled on me on the same day. I understand emergencies…read morehappen, but I find this very unprofessional. Specially for first time customers

Just had my first appointment with Tran. She did a great job. No waiting- she was ready for me…read more Cute studio. Will recommend.

I really enjoyed getting my hair done at this salon! I was looking for a new place to get my hair…read morecut, washed, and styled, and I couldn't be happier with my experience. Madison cut my hair, and she was incredibly professional, friendly, and clearly very skilled. I love how my hair turned out and look forward to coming back again! Highly recommend!

Massage. I had a lot of issues, it's been a long time. Jennifer focused on particular areas of…read moreneed. Best massage I have had in a very long time. You can hear othes talking outside of the room, other than that it was great. And she doesn't chit chat, I don't like when they chit chat, I need to relax. I booked another appointment.

Honestly, everyone in this town is so critical and wants luxury everywhere they go. This place was…read moregreat, I was practically falling asleep during my pedicure because the massage was that relaxing. She was so kind the entire time and never made me feel bad for how bad my toes looked. (I'm a mom so self care isn't common for me) the only downfall was they played the same song on the speakers the entire hour I was there, I found it kind of funny but I'm sure it might irritate other people.

I've reviewed this business in the past, and even though people in this town are harsh towards…read moreevery nail salon in town, I've always had a good experience. In fact, I took my daughter here approximately three weeks ago for her very first pedicure, and she loved it! Kathy did my daughter's pedicure, and Ty did mine. They both came from a different salon across the street, and I'm so glad they did because they're kind, cheerful, and funny. Also, Ty gives the BEST massages. I work on my feet for anywhere between 10-12 hours a day, and I need someone strong to get the blood flowing back into my feet and legs. My nail polish always lasts long enough before my next visit, and I really love coming in and watching the waterfall or talking with my stylists. Also, getting an eye brow wax here is very quick and easy. Is it a little pricey? Sure, but it's worth it to me every single time.

This place has gotten a lot of bad reviews and I was really really hesitant to try them. However,…read moreI'm glad I did. They're in an unassuming shopping plaza located near a lot of the medical businesses and Walgreens. They have a nice parking lot that isn't too busy so it's easy to park in. I gave this place a try after walking in and asking about their services. I've really learned to try a nail salon in Maricopa a couple of times before reviewing to really get a feel for the place. The prices are about the same as the other salons here in the area. I actually think this place and B happy nail salon might be owned by the same people. However, the service here is well above the other location. To my knowledge there's only 3 technicians in the salon as I've never seen any others. On both visits I got a fill and a pedicure and both were done very well! The chairs are comfortable and they work! The staff were very accommodating on my last appointment as I had injured my back and was a little slow to move around. They have a nice large selection of colors to choose from and different level of pedicures as well. It's very quiet in the salon and it's definitely a relaxing atmosphere. Definitely give them a try!

If I could give this place less than one star I would. This is how they sent me off with my nails…read more The guy that works there is extremely rude and forcibly removed my nails off to the point where it caused bleeding. Do not and I repeat do not go to this Place. When I asked to see if they had an operating license they did not! I don't think everybody who works there is licensed either. Stay away!