I had a pedicure today from Holly. I can honestly say it was one of the best pedicures I have ever…read morehad!!! The massage went on and on. I turned off my phone, put my head back, closed my eyes and enjoyed.

My pedicure was awful and the customer service was terrible…read more I would never consider going back.

So! I love Serenity Nails. Rose is amazing and so are all of her employees. I have been coming here…read morefor several years and have always had great service and beautiful nails. I was at the Salon today and Veronica C that posted a negative review of one star was back at the Salon! So weird, must not be as bad as she says if she keeps-coming back, (just saying) Serenity is clean, friendly, and the best place in Maricopa for nails or waxing.

Dear Serenity Nails & Spa…read more I am writing to formally report a profoundly disturbing incident that occurred during my recent visit to your establishment. The conduct of several staff members was entirely inappropriate and caused me significant distress. Shortly after I was seated, I was subjected to repeated and unwelcome attention from multiple staff members. Their behavior included deliberately leaning in and making inappropriate eye contact directed upwards, as well as bending down in an intrusive manner, appearing to attempt to smell me my attire I am wearing a dress. Despite my clear verbal requests for them to cease their actions, explicitly stating that their behavior was making me extremely uncomfortable, they provided no verbal response. Instead, they continued to approach and observe me, often laughing, which further exacerbated my discomfort and created an intensely unsettling environment. Their disregard for my repeated pleas and their persistent inappropriate actions were incomprehensible and deeply unprofessional. I have documented this entire interaction, including the staff's conduct and my attempts to address the situation, via video recording. This type of behavior is unacceptable, and I am profoundly disappointed by the complete lack of professionalism and basic respect demonstrated by your employees. I expect this serious matter to be thoroughly investigated, and appropriate measures taken to ensure such an incident does not reoccur. Please inform me of the steps your management team will be taking to address this critical issue. PS they also tired to over charge me in price but I had to show them that gel was 15 not 20.

Massage. I had a lot of issues, it's been a long time. Jennifer focused on particular areas of…read moreneed. Best massage I have had in a very long time. You can hear othes talking outside of the room, other than that it was great. And she doesn't chit chat, I don't like when they chit chat, I need to relax. I booked another appointment.

I scheduled a Trend facial with Lette and it was absolutely amazing. She is sweet professional and…read moredid a great job.

I was very impressed and happy with the service. Jason did an awesome job…read more I am new to this area and was leary about trying a new place. I definitely will return.

Mediocre service for an expensive price. Like most of the other nail salon in Maricopa, I would…read morerecommend going anywhere but here.

I have visited this salon off and on over the past three years…read more The service is very inconsistent. I've had the same three technicians over the years... one week they are great, three weeks later the quality is not very impressive.... Today the job was average I asked for change for a $20 bill and I got four $5 bills.... So I'm supposed to give you a $10 tip???? I will never come back to this place again. I really try to support local businesses here in MARICOPA but it's really hard when you get nothing but mediocre , or garbage. STAY AWAY FROM

WYNN nails owner Ty has got to be the rudest most inconsiderate person not only to own a business…read morebut in general! I've been going there for years and he typically does my nails. The last handful of times he has been grumpy, rude and just yells at people calling while doing my nails. So I haven't been back in months, however today I thought I would try again. Today BIG MISTAKE and was the last straw. I took my niece who's second birthday is today and she was getting her first manicure. I called to make an appt for her and for me to get a fill because obviously a two year old will have no patience's. He says "no wait, come up now" PERFECT. We get there about 10 minutes later and he tells me we took to long, it will be a few minutes (after we waited about 15 already) then he will start my fill I said no worries, let's just paint her nails and I'll come back for mine. He says no, I'll do yours first. I said "no she is getting impatient, let's just paint hers for her bday and I'll come back." He says NO. I will do your fill, come back for her. at that point I just said NOPE we will never come back. Had my TWO YEAR OLD niece put back her favorite shade of blue that she was so excited to get and we left. As I'm leaving I said "I called specifically asking about her nails because it's her birthday and she wanted them paint and you said we took to long and would do mine but not hers. That doesn't make sense" He says you can wait or don't come back and walked away from me. Literally insane. He would do my acrylic fill because most likely it was more money versus painting a little ones nails for her birthday. Never going back again. Would give ZERO stars if I could.

My first time here. I was greeted immediately and told to choose a color…read more I didn't have to wait I was directed to go sit in a chair. Wendy greeted me at the chair and was the technician who did my pedicure. She did a very thorough job of trimming my cuticles and nails. She gave a nice foot & leg massage. I also needed some waxing services and those were performed by Tammy. Tammy was friendly and gave some great tips on how to lessen the sting. The wax smelt like a nice cappuccino. I will definitely go back.

Don't be fooled by the name. It was anything bit. Poor service. Three of us had 1 pm appts. It is…read morenow 1:20pm, and I am still here. 2 of 3 chairs we were placed in didn't work, and we had to move my 78 yr old mother. Water wasn't turned on to soak in while waiting. I had to ask for it to be turned on. And she only turned one on. I had to ask a diff person to turn mine on. I DO NOT recommend this place, and I will never come back. Don't go. If there were a negative, I would give it that.

My husband and I went in for the first time ever: not only were they welcoming but I didn't know…read morethey had been open for some time. We didn't have an appointment and came in close to closing time - they were able to accommodate both our pedicures. We chose the organic pedicure option which was amazing - they scrubbed us with real oranges and let us choose a scent between lavender and mint for our bath soak. I truly enjoyed the way they do callus removers as other places I've been use the metal grater which I've been told is unhygienic and leaves rough feet. It was my husbands first ever pedicure and they took the time to explain while also being patient which is leg jerks( ticklish). He came in with painful ingrowns and left with happy feet. Everything about the process was lovely. We will continue to come back!!

I've visited several salons in Maricopa, and unfortunately, this was one of my most disappointing…read moreexperiences. I was assigned to a technician who mentioned she had only been at the salon for three days, and it showed in the quality of the service. She struggled to properly fill my nails, and the final result did not meet basic expectations. What was especially concerning is that it seemed the staff may have been aware she was still inexperienced, yet I was still assigned to her without any adjustment or support. As a paying customer, I expect a consistent level of skill and service. I'm not concerned with how many locations you operate--I'm concerned with whether each one maintains a high standard of customer service and quality. Based on this visit, that standard was not met.

I came to get a relaxing pedicure and what I got was a rushed unrelaxed job. I felt like I was at…read morethe train station in New York City. Rushing to get to work on time!. I did not get a quality pedicure in addition to that. There was someone in another chair getting a pedicure, which had already started, and by the time I was done with my pedicure, she was still in the chair, getting her relaxing pedicure. I did not complain because that would have further disrupted the peace I was seeking. However, I would not recommend the shop to anyone ever, not because everyone will get a bad experience, but because they don't care enough to make sure that everyone has the same spa experience. If no stars was an option that is what I would give

I was initially hesitant about this place based on the reviews, but my wedding anniversary is…read moretomorrow, and I can't be showin' up with gnarly feet. There were no customers, and the gentlemen were very polite. This place only takes cash tips, so I told them to give me five minutes to get cash and come back. Came back, and the water was already running for me. There's no wifi here, so you can't surf the web on your phone, but it allowed me to just relax, enjoy the acoustic meditative music as waterfalls played on a tv, and lose myself to my thoughts. What I really appreciated about this place was how quiet my stylist was. I like to talk as much as the next person, but at a salon, I want to zone out. This guy was quiet, but never rude. He knew what I needed and did an excellent job without filling the silence with small talk. I respect that so much. The place is so calming, quiet, and relaxing that I was mildly surprised by all the noise at the Papa John's next door. This was a great zen experience for me. I'd come back.

I have been going to be happy for years. The staff is like family with pleasant respectful and…read more Entertainment. The owner Ti always has a fun song to sing... quite delightful

I've reviewed this business in the past, and even though people in this town are harsh towards…read moreevery nail salon in town, I've always had a good experience. In fact, I took my daughter here approximately three weeks ago for her very first pedicure, and she loved it! Kathy did my daughter's pedicure, and Ty did mine. They both came from a different salon across the street, and I'm so glad they did because they're kind, cheerful, and funny. Also, Ty gives the BEST massages. I work on my feet for anywhere between 10-12 hours a day, and I need someone strong to get the blood flowing back into my feet and legs. My nail polish always lasts long enough before my next visit, and I really love coming in and watching the waterfall or talking with my stylists. Also, getting an eye brow wax here is very quick and easy. Is it a little pricey? Sure, but it's worth it to me every single time.