They worked with our plumbers to take care of our septic tank pump issues. Very prompt, very nice…read morefolks. Got the issue taken care of. We would use again.

I cannot say enough positive things about my experience with Pritchard Bros. Our boiler went out…read moreand they were able to quickly replace. Mike was extremely patient and explained pros and cons of several different options. The service techs were friendly, efficient, and left a clean work area. They called ahead of time to say they were coming over and followed up after the work was done. The only other time I had such a positive overall experience with anyone in the service industry was with these same people several months back regarding plumbing issues with our rental. They are the only contactor I will now call and they have restored my faith that there are good people /contractors available. I felt the entire team genuinely cared about doing the right thing for our situation rather than just being another service call to tackle that day. That they also cared about keeping the cost to what was affordable speaks volumes to their integrity. Thank you for being such a life saver to us when needed and asset to our community. You are appreciated.

Exceptionally fast, clear, helpful heating service. They arrived on time, diagnosed the issue…read morequickly, explained the repair, retrieved the parts immediately, talked through each step of the repair as they were doing it, and educated me broadly on the care and maintenance of my system while they were working. The price was clear and fair. I couldn't have received better service.

Had our drain back up in the basement after having another company come and clear it just a month…read morebefore that I was not very impressed with at all. The plumber that came out from Benjamin Franklin however was super friendly and professional, answered all my questions and the work done was extremely reasonable price wise for the amount of time that was spent working on the issue. Definitely going to be our go to for future plumbing needs.

$500 and three hours to tell me my septic needed to be pumped and I had to clean up all the s***…read morewater they spilled that drained into my basement and onto my electronics work bench area. Should have called my regular plumber, they would have told me over the phone what was up with two questions and been upset I was bothering them with silly stuff. People buy franchises to make money - and apparently they do.

a great company with above excellent service. Very happy with the quick response to our problem. a…read morevery ethical company. Doesn't jack up the price on each item and only fixes exactly what needs to be fixed. Don't hesitate to give them a call if you want the best service you can find anywhere. they were very reasonable which is a plus in this day and age when many companies just try to get you to fix things that really don't need fixed. Our estimate went from 20,000 with a company that wanted to rewire the whole house to less than 300.00 to fix our problem. Thanks for being there for people that appreciate dealing with an a company that cares.

Great work and customer service! There was a minor hiccup with the initial quote being sent to the…read morewrong email address, but a quick phone call cleared that up. Once the work was scheduled, the electricians arrived on time and did a great job! We had our old knob & tube replaced, new service outside the house, a new breaker box put in to replace the fuse boxes, and they also cleaned up the cloth covered wiring and ran new gfci outlets to our first floor. Their price was very reasonable compared to the local competition, and they actually came in lower than I thought when I received my invoice. I highly recommend this company if you need any electrical work done, major or minor,

Thompson Electric has done many jobs for us over the years. We have never been disappointed! They…read moreare always timely, efficient, professional, and affordable. They do everything from outlets to full rewiring for a remodel. I wouldn't call anyone else.

Fast response, the service requested was scheduled right away and they completed the work…read moreefficiently and with the utmost respect. The technicians who came out were fabulous and clearly explained the issue.

It is difficult for me to express in words how DISAPPOINTED and how ASTONISHED I was to receive…read morethis kind of shoddy treatment from a local vendor I have been using for 30 years. To summarize, I asked them to perform a lighting exchange from fluorescent to LED In my home shop. They came out within a few days, did a nice job of assessing the situation and providing me with the raw materials, then they did about half the job (the easy half), then flat-out refused (nicely) to come back and finish it. said they had manpower problems. They charged me the full $1500 amount and their invoice reported that the job was completed. I spent $1600 and a lot of personal effort to complete the job myself. After failing to get any dialogue from them, I plan to pay the invoice to avoid further hassle. The price they pay will be this review! The following is a letter I wrote two months ago to the company that has all the details of timing and sequence. I never received a reply. I certainly will never ask them to do anything else for me. I waited a long time to write this review because I just COULD NOT believe that a reputable company would behave in this manner: Dear Nelson Electric: Please help me understand. Early December 2022, I asked you to to revise the lighting system in my shop from Fluorescent to LED. 'Twas a natural choice, because you wired and lit my shop in 2008 and did a really sweet job. The circuit box is a work of art. You sent a senior electrician and apprentice out Dec 13 and we had a good day. He surveyed the situation, did some research, gave me good advice, and brought all the bulbs needed. The difficult part was five 8-foot fixtures on a high ceiling that needed ballasts removed and circuitry restored before placing the 8-ft LED bulbs. Your team didn't have the necessary ladders/scaffold to reach the 3 difficult (16-ft high) fixtures, so they did the easier 2 and left me with the impression they would be back. I never got a call-back, so after about 2 months, I put a call into your general office, and eventually 2 calls to "Buddy," job scheduler? I emphasize all interactions were cordial and I think admirably honest, except for one thing: I THINK IT WAS JUST A DIFFICULT, LOW-PAY JOB AND NOBODY WANTED TO FINISH IT! Buddy told me during the first call that he would try to get the completion scheduled, but a couple weeks later during my second call, he was honest enough to tell me that he was having significant manpower shortage problems and he didn't think the job would be completed within 6 to 9 months, and when I asked if it would be appropriate for me to prep the work place and hire a friend independently to complete the job, he welcomed that option. I understand that. I've done my fair share of difficult jobs. But I don't really have a grasp on how a company with your reputation could start a job and verbally contract to finish it, then just blow it off. I got a bill for services invoice (attached) on December 17. It is my personal compulsion, my mission in fact, to pay such bills in full immediately upon job completion. But it is also my cautious character to avoid paying for jobs that have not been finished. The services and advice (and of course materials) that you provided were valuable to me. I'm not trying to get out of paying for that. But it cost me considerable $'s to buy and build a scaffold and hire a friend to complete the work and I think maybe some downward adjustment of your bill is in order. The invoice implies the work was completed. Thank you very much for your consideration. I'm sorry this is so long, but I wanted to make sure you had all the details. Invoice attached. Sincerely, Mark Taylor

Nelson Electric was courteous from the initial call. They got to us fast and only took less than an…read morehour to resolve our issue. I will definitely be calling them for any future needs.

Tray assisted us with a slow drain. Clearing the drain was challenging but he assured me he would…read moreclear the drain and he did an excellent job. He kept the area clean and cleaned up afterwards. Tray communicated with us throughout the process and was very polite. Thank you again. I highly recommend Draintech.

We use Draintech all the time and everyone is always super friendly and we've never had a problem…read morewith the work getting done in a timely manner.

Had a septic pump and problems over a weekend. I talked to Rod Clouser and they said they would…read moretake care of us. We had to get tanks pumped first. I let Clouser know when tanks were pumped and they were out here within a couple of hours. They coordinated back and forth with the electricians and got us taken care of. They have handled water heater issues in the past for us. Very prompt, courteous, and get the job done. We very much appreciate them.

I had such a positive experience with Clouser Plumbing. I called to have them come out to install a…read morenew sink (going from two basin to one basin) and instant hot water heater. They came out within a day of calling to make sure that our existing plumbing would work with the new sink and there would be no surprises. They even came out and disassembled the old sink for us before the counter installers came. Clouser Plumbing came out at the time specified, was quick, affordable, and communicative with the whole project. I'll be calling them again for any future plumbing work!