First of all, the address on Apple Maps is wrong, it send me to a small outlet with subway, a yoga store, and an insurance store. When I arrived, I called because I thought the store might be in the back, or just difficult to find. When I called, a man answered the phone. I asked for reef and rainforest and he told me they were only doing installations and no retail sells. No "hello" or "how can I help you". If anything you should update your website to tell people you're only doing installations, good thing this was close to my house so it wasn't out of the way for me. Also, when I asked if they knew anywhere I could get fish supplies that wasn't pet co or pet smart he just said "no". So, I just hung up, which I know is rude but I felt that the customer service that I was giving was so bad that I wanted to send this person the same message. Customer service was not good, the website hasn't been updated. To me it doesn't sound like this business cares about their potential customers. I'm definitely open to removing my low review if this company decides to put more effort into updating their website and providing better customer service. read more