Haven't gotten a new car in a while but I'm glad to research and this place was friendly but also…read morehelpful too. As for the value, they understood our needs and wants and I like the fact that we didn't feel pressure from the salesman. It's a busy place but they notice us and talked and acknowledge us as well.

Well... I searched for a certified Honda vehicle through the official Honda website…read more(hondacertified.com) and saw a 2024 Honda Pilot Elite with 37k-ish miles listed for $16,300. The listing provide the vehicle's vin # (5FNYG1H87RB017312) stock# (H058937A) and dealership name and address (Olathe Honda 1000 N Rogers Rd Olathe KS). Based on that information I went to the dealership and spoke with a very professional and nice sale woman (forgot her name sorry) and advised her about the vehicle (showed her the website listing) and its listed price. The sale woman documented the website and listing and talked with her Sales Manager (Carson Lilla). After a few minutes, Mr Lilla talked with me (professionally) and reported that he had seen the vehicle's listed price and could confidently confirm that the listed price was incorrect and that the website had made the error. (Honda's Official website made the listing error!!! Wow!!) I told Mr. Lilla that Honda's certified vehicle website had listed some of their other certified pilots and that those listed prices matched what their website showed. Mr. Lilla insisted that Honda's website was incorrect and reported that the vehicle was a recent trade (week old), had been inspected, certified and listed for $45000. (Old bait and switch!!!) I thanked Mr. Lilla, left and called Honda's customer service department. I informed the representative (Matthew, who was Extremely professional and empathic by the way) about the listing on the Honda's certified vehicle website and the dealership's inflated listed price. In addition I advised him of Mr Lilla's claim of the listing error being on Honda's certified website and not on the dealership. Upon hearing me Matthew advised that the dealerships forwards their certified vehicle's listings to the Honda's certified website and in turn the website broadcast the vehicles and prices out to the public and reference the dealerships inventoring the certified vehicle. (Wow!!! A he said she said!!!) I made a formal complaint #16668808 with Honda. How can I trust Honda as a whole when the Company's website say one thing and the dealership says something completely different. Was the vehicle certified inspected? Did the dealership make the repairs it said it did? Crazy that a "reputable" vehicle brand would allow one of its dealerships to use shady dishonest used car dealership's bait and switch tactic. I bought a Honda CRV for my wife years ago and had a joyous experience. Is this the new way Honda handles business?! If so, you just lost a customer. SMH

I called a few places. In fact i called Daves three times. I could ask questions and not feel…read morerushed. Took the car in Monday around 7 am and was impressed with the time spent asking me about different things my car was doing. 2 calls were made to me in regards to what needed to be done. In fact i asked how much and within 30 minutes they called back with an estimate. Well my car drives just as good or better than when i purchased it! And they were spot on as far as the estimate! Great job Curtis and team. You have a forever customer and all my friends and family will be told about you!

Great service, awesome people, family owned and operated, have taken my cars to them for years and…read morethey always do great work

Truly impressed with the facility while my car was being serviced, not regular maintenance…read more Travis was my service specialist at Merriam location, my first time. A new one is being built and set to open in 02/2025. Thorough communication with a video of 25 point inspection and diagnostic analysis. Travis updated me as well. All personnel no matter the contact was cordial, friendly and professional! The lounge is fully stocked and setup for comfort! Cafe machine, plenty of other drinks options, snacks, free WiFi along with your choice of comfy leather chairs or table top seating.

Customer service said someone will call me back about getting the OEM windshield before my Saturday…read moreappointment and no one had contacted me yet. I just spoke to your CS to hold and the line just cut off.

On Thursday 2/27/25 Layla was supposed to price check a quote for me on my water pump & call me…read moreback the same day. I made an appointment for Friday 3/7/25. I never received that call about the price, so I called again today 3/3/25 at 9am, Layla returned my call this evening at 3pm & said "I'm sorry but we don't work on cars that old" (1983 Buick Electra) I asked was Ali the owner she responded yes, well he's the one I spoke to off Facebook messenger pertaining my vehicle & he recommended this shop as I previously told him about my water pump & I gave him all my vehicle information November 30, 2024 & he told me to call make an appointment drop it off they were 2 weeks out & that he had 3 large jobs & he had to get his grand national running which is a 1980s model car as well. But all of a sudden they don't work on cars this old. I don't like wasting my time I could have been had my vehicle towed to another shop by now and the work probably completed already! This is not how you conduct business or run a shop, something seems off about this place not professional at all, & they had a perfect 5 star rating before my review from 10 people possibly family & friends majority I don't know but I'm not happy with their customer service nor the owners response! Thanks for wasting my time! Here are messages between Myself & Ali

Customer of Applied Phzyx in excess of 20 years. I have recommended numerous friends to them and…read morenever have had anyone be disappointed with the service or pricing. Never had a service need that he couldn't fix-best I have ever dealt with!

Called on a Friday night and Dustin was extremely helpful. He helped estimate the labor, scheduled…read morea windshield tech for the morning and transferred me to parts to estimate the costs there. We walked in Saturday morning, confident, knowing already approximately what we were spending. There were no surprises. Lane Thornhill made the extra effort to look for the MVP premier account we are associated with due to whom we lease with, which dropped our parts price almost another $50 dollars. Lane and Mark were kind, efficient and our knowledgeable tech handled our windshield quickly and safely. All said and done the service was completed long before our next pick up in Independence, MO so we had plenty of time for breakfast and to arrive on time. We were EXTREMELY impressed with their professionalism from the lovely young man from England in parts Friday night, to Dustin in service Friday night to Lane Thornhill, Mark, and our windshield tech on Saturday. Everyone treated us and our two bully dogs with a ton of respect and kindness. Anytime we are in the area and need service we will be back. As a matter of fact, because of their service and the sheer amount of parts they keep in stock and their convenient 24 hour schedule for the majority of the week, we'd deadhead here for service. We recommend with Zero reservations.

I am fortunate enough to do most of my own maintenance and repairs on vehicles and I have found…read moreWestfall GMC has a very competent parts crew which has never lead me wrong. Always the best prices with many parts stocked on site or they can get them within a couple days it appears in my situations.

Great service with owner Craig and Tech Stephen...they went above and beyond to analyze and repair…read moreseveral items on my Series 2 XK-E FHC at a fair price. On item was a very difficult and unusual repair that required ingenuity and "creativity" to complete, and it was executed perfectly on my 56 year old E-Type! Obviously, I highly recommend Foreign Car Enterprises!

Beware of these guys. They said they had the correct parts for my car, so I paid them Over $200…read more The parts they sent did not fit my car. So either they made a mistake or they misrepresented. So I returned the parts and asked for a refund. They refused a refund because they claimed only some of the parts were returned, which was false. Further proved when I said then send me back the parts--if you're keeping my money, then I want what I paid for. They refused to send me the parts either. So they kept my money and the parts.

Uh oh. I was looking at my new car and realized the temporary plate is dated at 22 days instead of…read more30 days. I called the dealership, I have to drive all the way back to get this resolved. I would suggest the dealership be more observant. I guess that goes for me too. I'm glad I don't live any further away, and also glad I noticed this when I did, instead of thinking everything was fine and getting stopped. I don't do things wrong to cause tickets, and this would be awful. I'm sure this will work out fine, but I have a weird feeling about it. I will update this after Saturday. My advice, when you get a new car, check the date of the temporary plates before leaving the lot.

I bought my car here and I really like it. I did most of the purchase over the phone, and submitted…read morethe documents directly to the sales person, and signed for the vehicle with the finance manager. Excellent experience.