I have generally found the employees at Advanced Autoparts to be very helpful when I have had…read moreproblems with my car or needed a part, a lightbulb, or assistance in knowing what's going wrong. They will often install whatever bulb I purchase for me if it's easily accessible. They can also look up parts for you, or guide you to helpful YouTube videos for repairs, etc.

I stopped by today because it was behind the gas station at Sam's Club. All you have to do is read…read morethe other one star reviews and realize that I've dealt with the asshole Scott the manager. a piece of garbage. If this man hates what he does, then he should've studied . He gave me a part number that on the shelf, but absolutely refused to even come out behind the counter to help. If this location had the only part in all of Kansas City for my car or truck I would rather go buy a new one then buy a part from this asshole.

in the past year, I've completed four front brake and rotor replacements on my cars. Two of the…read morefour times the staff failed to give me the correct front pads . There's nothing more maddening than having a car in the air, especially if it's the only car you have at the time and end up with the wrong part. These staff need more training to be able to pick the correct part once you've explained the exact car you have. I will be going elsewhere.

I received an email for Free Battery Testing. Monday afternoon seemed like the perfect time for…read morethat. Before I even crossed the threshold, Scott offered a friendly greeting and I told him why I was there. In less than an hour, my 38-month-old almost dead battery was replaced with a new one (complete with a 3-year warranty) and I was on my way. Scott is great and Advanced Auto Parts is my go-to for all things vehicles

Ask for Ross! great experience, transparent, tons of…read moreinventory. the dealership experience can be unpleasant at times but they did a great job

The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

Horrible experience.... Made an appointment a week earlier for 9am (was the first put on the list…read morefor Monday).... Just to sit for over 2 hours and watch walk ins to be put in front of me... All I wanted was a diagnosis that only takes truthfully 20 minutes and if you know you that can be done with just hooking the machine up and walking away.... When I was told they was going to lunch soo. I just asked for my keys and was walking out the door when the older lady behind the counter had a smarr a&@ remark..... so my rebuttal remark to that NOW is ...... If you didn't want to service African Americans say that..

The best mechanic I've ever been to. This is the only place I'll bring my car whenever it needs…read morework. Their prices are great, and the customer service is outstanding.

Brought in my car for new brakes, they got it done in a day and it was a fair price. They are…read morereally nice over there

I have used Bailey's for a very long time since they have always been fair, honest & reliable. This…read moretime I dropped my car off on Wed night for a Thurs appt. Never heard from them all day Thurs. When I called they said they couldn't get to it but would get to it first thing Fri. Then I didn't hear from them again Fri so I called at 4:00pm. Their excuse was someone didn't show up for work so they didn't work on my car, nor did they bother to let me know on on Fri before a 3-day weekend. They said I could come pick it up and bring it back sometime the next week. They've lost my business and recommendations. Zero for customer service & consideration. What a disappointment & inconvenience. I'd give them zero stars if I could.

Unexpectedly Run Out of Supplies?…read more It is that time of the year when we pull the Holiday decorations out of the basement. Going through box after box of "stuff" accumulated over the years we spotted a toy that we usually display. Opening the battery compartment I was dismayed to see batteries from "I don't know when" still installed. Needless to say, not only they were dead but there was that white crusty gunk on the contacts. Out to the garage I grabbed my trusty can of contact cleaner and found that it was as dry as those batteries. Rather than disappoint our granddaughter with a lifeless Santa, I drove the single mile to our neighborhood NAPA store. While I did learn that my original cans price tag promised many years of inflation, the replacement was still affordable. Back home I sprayed and rubbed the connections, installed new batteries, and Santa came to life! Storing the new can of contact cleaner next to a nine year old tube of dielectric grease, I thanked my lucky stars that reasonably priced help was right around the corner. It is really nice having support for stuff you rarely use handy for that unexpected emergency when it hits.

I needed new brakes, Rotors and struts for my car and have always had good dealings with this…read moreparticular Napa store. I decided to check the prices online compared to other auto parts stores and Napa had the best prices for what I needed. There was a promotion for 20% off when you ordered online and picked up in the store so I took advantage of that. I picked up the parts a few days later and the Assistant Manager Josie was friendly and gathered my parts quickly for me. She also helped me carry the parts to my car. I ended up not needing the rear rotors so I returned them a few days later which was also a smooth transaction. Next time I need parts Napa will be my go to,

My tire had a nail in it and we needed it fixed quick to travel in a few days. I called first thing…read moreMonday morning, they got me in right away and it was done in less than 2 hours. They were kind, helpful and responsive. I will definitely be back! Thank you!!

routers where warped to replace two front ones where $900 outrages price. Also charged me $218 in…read morelabor to get water out of my door I could of done my self by taking out the drain plug. (DONT SHOP HERE, HAVE AND WILL TAKE ADVANTAGE OF YOU) didn't know anything about cars when i shopped here and now that i do i can not believe the way they took advantage of me. people were a little friendly nice to know I got kindly screws out of my money.

This is my first time to this shop per the recommendation of a friend. I called to see the price of…read morea synthetic oil change and was pleased with the price. They put me down for an appointment. When I walked in I was delighted to see a clean waiting area with a keurig. They immediately got my car into the shop to work in. I came over my lunch break to minimize my time lost in the office. Since I was here over lunch I brought a salad to eat while I waited (eating is always a good way to pass the time). I was politely informed I had to eat outside. At first I was a little put off, but the air fresheners they are using are pretty strong and the weather was nice so I figured going outside was a good idea anyway. Carl was so nice. He brought out a bench and a table for me to use. As for the oil change (the important part, right?) they did a great job and it was fairly quick. I was in and out within 30 minutes!! On top of that they didn't try to upsell me on anything. They just simply gave me a recommendation for next time that I needed a new air filter and battery. I'll definitely be back for all of my oil changes, just not during lunch.

I've used Casey's for years and they always go above and beyond. Had to use the dealer with our…read morenew cars (Tahoe and Audi) and was so happy when the warranty went out so I could go back to Casey's. Very fair prices, excellent work, and get me in and back on the road. I am in outside sales, and my car is very important to me. I would give 6 stars if I could.