I want to say that Pat at the Wornall Road, KCMO location was very helpful when my battery just…read moredied (my son gave me a jump start after buying jumper cables) then I came back. Pat diagnosed my car needing a battery, not a starter nor alternator. He quickly installed the battery and got me on my way. I give him a 10 Star rating.

The staff here is very friendly and helpful. Im am from St. Louis and they went above and beyond to…read moremake sure I could fix my sized caliper. Thank you so much! Great shop!

i was having trouble seeing if my brakes were under warranty so shane at 931 ne sam walton lane was…read morevery helpful and patience with me helping me figure things out very great customer service

This place is awesome! I was bringing my old engine oil there for disposal but didn't have the…read moreability to carry it in with my little ones. I called them and they came out to grab it. Just wish they carried redline oil so I could buy it from them! I literally buy everything else for car maintenance from them.

I had to put in a special order at O'Reilly's for a radiator hose. It had to be on special order so…read moreI had to pay $10 for shipping. The hose arrived and it was the wrong one. We took it back and they did have the correct one right there in the shop but it cost me $9.00 more dollars for it. I asked them if I would be able to get my $10 back from the shipping since the part was not the correct one and they said no on special orders they can't do that. What??? I don't understand that. I need every dollar because I am a senior woman on disability and I don't think I will order anything from O'Reilly's again. I do want to add they are always very friendly and happy to help you but that policy is not good.

Incredibly disappointed in their customer service yesterday. My sisters car battery was bad so I…read morefollowed her up there assuming they would help her change it but even though three grown men were working, they would only "carry it to her car for her...". Seriously? The two of us had to stand in the cold and jumpstart her car which probably took us longer than it would've taken one of them to change the battery.

This business is all about the customer, I was buying a rear end for my crown victoria and 2…read moreemployees came in on a holiday just to make sure that I was able to purchase it. They provide great service and are willing to go the extra mile for their customer. If I'm ever in the area again I will most definitely use their service.

first attempt to get a part from this place was a waste of time as I showed up at 315pm too and…read morethey refused to pull my part so I returned a couple days later in my tow truck after waiting an hour for the part the gate blew open and hit my emaculate truck! I documented the whole thing with pictures showing I was in a parking spot when it was struck. they were rude, tryed to act aggressive and denied any liability. still without my part had to wait another hour an a half! this place is a joke and it's employees are sketchy. if rather take my chances at pick n pull

The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

If customer service was more of a focus. I came in for a standard service and with a concern that…read moreI might need an alignment, afterwards the tech barely adjusted anything. I asked Brandon why wouldn't they have just told me everything looked fine. His reply was "well we still have to charge you to pay the tech." I wasn't asking about cost but it does raise a concern that they are more interested in charging than providing customer service. If they were interested in real customer service, they would have came to me and said it does not look like we need to make adjustments so we are going to discount the charge.

This is my first time to this shop per the recommendation of a friend. I called to see the price of…read morea synthetic oil change and was pleased with the price. They put me down for an appointment. When I walked in I was delighted to see a clean waiting area with a keurig. They immediately got my car into the shop to work in. I came over my lunch break to minimize my time lost in the office. Since I was here over lunch I brought a salad to eat while I waited (eating is always a good way to pass the time). I was politely informed I had to eat outside. At first I was a little put off, but the air fresheners they are using are pretty strong and the weather was nice so I figured going outside was a good idea anyway. Carl was so nice. He brought out a bench and a table for me to use. As for the oil change (the important part, right?) they did a great job and it was fairly quick. I was in and out within 30 minutes!! On top of that they didn't try to upsell me on anything. They just simply gave me a recommendation for next time that I needed a new air filter and battery. I'll definitely be back for all of my oil changes, just not during lunch.

I've used Casey's for years and they always go above and beyond. Had to use the dealer with our…read morenew cars (Tahoe and Audi) and was so happy when the warranty went out so I could go back to Casey's. Very fair prices, excellent work, and get me in and back on the road. I am in outside sales, and my car is very important to me. I would give 6 stars if I could.

We would highly recommend Truck Works South. They are honest and trustworthy. We would absolutely…read moredrive the 3+ hours to have them work on any of our vehicles. We took our Jeep down from Des Moines to have a tow bracket and brake cable installed. During the brake cable installation there was an issue that they caused. This was not because of inexperience of sloppy work; more so that things happen. They immediately stopped the work and told my husband to take to a Jeep dealer and they would pay for it to be fixed. We took it to Jeep in Des Moines had it fixed. True to their word they paid for the work and even called a couple of days later to make sure everything was ok. They did everything they said they would do and went above and beyond. Thank you Truck Works South for being a business we can trust.

I would like to thank Truck Works South for their superior efforts in finally getting the MX-4…read moretonneau cover from BAKFlip installed on my truck. The first one they installed had manufacturing defects. They noticed them as it was installed and explained they would order the repair parts and get it fixed. After replacing one part the cover still didn't work correctly. It took some effort but after several communications with BAKFlip, they were able to procure a replacement top and get it installed. It took about 4 months but throughout the ordeal they have been in constant communication with me. I never once doubted their efforts to make it correct. They also installed a Line-X spray in bed liner. That went perfect. I highly recommend Truck Works South for anything you may want for your truck. Thanks again.

Every time I have an issue with my car, they go above and beyond. The owner Joe, his son Zack, and…read moretheir mechanics are professional, helpful and fair in their prices. The services are top quality. I will never go anywhere else.

High Quality work at reasonable prices. Professional, timely, and courteous. Appreciate their…read morehonesty when dealing with issues/problems.