Ethan Marino came to our home today for an estimate on new windows and sliders. Let's start my saying Ethan is very personable, professional, and knowledgeable in his industry. He was very patient and understood our desired results. We never felt rushed or pressured. we highly recommend Ethan. One our install is complete I'll report back. Thank you Ethan read more

2/5 Stars... Nor Surprised: My neighbor had their windows replaced and said that the process went well. Even though the people who showed up and installed the windows on the property arrived in an unmarked beat-up truck and trailer, they had no matching clothes or insignias, and seemed to be very unprofessional by their appearance, they complete the job in a couple days. So I called to make an appointment with them to quote me on replacing a large window. I figured, they might give a discount or a reference to my neighbor since I'm calling. The guy seemed nice on the phone but wouldn't send someone out to the property unless my wife was here at the same time. I work from home, she doesn't. Her schedule is also very erratic, so I could schedule something at any future point and her chances of making that appointment are still very low. I asked how that makes a difference, and he said its policy. I said that her being at the property has nothing to do with quoting a job. I'm the one who does the work on the house and makes the decisions on remodels etc. His reply was: "I can see here on the property information that your name is not on the title of the home, and we would need the homeowner to be there" implying I have no power in the situation. The way my wife and I vest title on our several properties has nothing to do with receiving a window replacement quote. That comment blew me away with disrespect. I even questioned his response and he doubled down. repeating it again. I told him I'm not negotiating to hire them to work on my house. And I'm not making any decisions without a second quote anyway. His Reply: "That's fine, you have a right to feel that way. I'm not sending anyone out." I hung up and immediately went onto Yelp: 2/5 stars........Not Surprised. read more

This company regularly attempts to solicit in neighborhoods with posted no soliciting signs, as well as individual properties with posted no soliciting signs. They passed two no soliciting signs on my property to knock on my door and woke up my toddler. A no soliciting sign is not an invitation to try harder, its a statement that I do not want to be bothered for whatever reason. Two signs + the sign at the entrance to the neighborhood should convey that message to anyone who can read. Thank you to Olivia & Richard who ignored all those signs and woke my child up after only 10 minutes down. Word to the wise - Any company that relies on door to door sales is a company you should think twice about using. They have no respect for your privacy and view you as an obstacle to get through to get to your wallet. Their work is not quality work, as they cannot rely on bird-dog referrals to drive new business and use shady tactics like this. I will use literally any other company aside from Reece Windows and Doors when I go to get my windows redone, which ironically, I am looking to do in the near future. And I'll be sure to tell everyone who asks NOT to use this company as well. Shady. read more

I work from home and their sales reps ring my doorbell multiple times until I answer. They ignore no soliciting signs, saying that what they're doing is "legally distinct from soliciting". I've called their offices to add myself to the do not disturb list every time, but another sales rep rang my doorbell again today. Make it stop! read more

Reece Windows And Doors - Windows Installation Near Me - Fort Myers, Florida

After months of research, I found Reece had the best product and warranty. After my installation, I realized they also had the best installation team. I could ask for they cared for my home and put cloth over my furniture and cleaned up as if nothing had been done. read more

Salesman came, my wife and I were there listening to his speech. My wife was getting ready to go to work. As she was preparing her lunch, the salesman got all flustered that she wasn't giving him 100% of his attention. Now this was only 30 mins into his presentation. He picked up and said" we cant finish this" I told him we still have another hour of the presentation, he said nope and ran out of my house. He ran so fast, that he forgot his case that hold a sample to show. So if you call Reese and you cant give 100% of your attention, even if you have kids and they might need your attention, ignore your kids, if you don't want Reese Windows to come to your house and waste your time. read more

The door was built exactly as said. the installation was well done. the installer's knew what they were doing. so nice to see a clear door instead of fog. I've no complaints. thank you Marion K. Also the sales man Chris was wonderful to work with & is still there if I need him. I recommend Chris for your sales & of course their installer's were great. Marion K read more

Gabriel Vallin was phenomenal. He really explained the window features and benefits clearly. He also talked through the costs and finance options so that I could make my decision with confidence. I'm happy to say I signed the contract on the spot and I'm super excited to be getting new window. read more

great company, experience, and timely installs. Best window , hands down. Would recommend to all.

Excellent experience with Reece Windows. The installers were great, the windows look fantastic, and every question was answered along the way. Smooth process from start to finish. Highly recommend. read more

Having my windows installed today. The guys are so hardworking and careful. Yassir and his crew are true craftsmen. The entire process has been seamless. I wholeheartedly recommend Reece for your project. read more

good product but very little communication throughout the process. right hand doesn't know what the left hand is doing. if you want good customer service this is not the company to go with read more

Salesman knocked on our door while we were working from home. He ignored the No Soliciting sign and kept talking when we said we were not interested. I informed him that he was now trespassing and any future solicitation from his company would be considered trespassing. Not surprised to see 2 stars. read more

Signed a contract in January, 2023 for $90K worth of windows and doors. Project still not complete. My best advice, do not pay them until everything is done or it never will be. I was content to leave my last post as is. I feel very honest about my report. You did NOT paint my house, you painted the areas that had to have the stucco repaired much which was due to window installation. Stucco still not done correctly. And you forgot to mention that the replacement door damaged by the other contractor took the better part of two months to be replaced and was 6" too narrow when it arrived, third door ordered came in 6" too short, 4th fits nicely...good job. I still have glue residue all over one of my new doors glass because that plastic was left on for months. Also check your notes, how many times did your guys have to come out to fix leaks in the new windows? read more

Reece has been to our house at least three times in the last few months for cold sales attempts. They don't pay attention to No Soliciting signs(the sub-division has one at the gates AND my doorbell has one). The old rundown van they show up in is not a sign of a solid business model. While being a door-to-door door salesman is funny in an ironic sort of way, it's unwanted. Read signs. Respect signs. If I want doors or windows I will reach out to someone. I don't appreciate being interrupted during work. Or dinner. Or when I am trying to spend quiet time with my family. Our HOA now requests that we contact the police for solicitors, and I have refrained from doing it three times, now. Next time I'll just take the advice of the HOA and have the police deal with them. LEAVE PEOPLE ALONE read more

Do not waste your time with this company. Spent a few hours with a sales rep and decided to purchase a new front door, side light and two large windows to replace old windows in our home. Signed the contract and gave them our deposit. They promised a 6 week turnaround and even sent out a guy to measure. Since then we have not heard anything and just assumed we were waiting our turn until today when we recieved a letter stating their installation management team declined to accept our contract. No explanation... no phone calls... Apparently this is happening to a lot of people. We were sold on the warranty and decided the extra $1500 they quoted was worth it. Not realizing they were unethical and shady. read more

Reece Windows And Doors - Windows Installation Near Me - Fort Myers, Florida

Absolutely absurd! We have asked this company REPEATEDLY to stop soliciting. The have called, shown up at our door numerous times, and harrassed us to death even though we have been very clear about NOT wanting to do business with their company. I am appalled that after more than 20 times of telling this company NOT to continue their solicitation efforts, they continue. We live in a no solicitation neighborhood and it is clearly marked. Who would EVER do business with a company that has zero regard for their clients. read more

Reece Windows And Doors - Windows Installation Near Me - Fort Myers, Florida

I have a sign up on my front door that says "No Solicitation". Not only that, but I have security cameras. This company not only ignored my sign, but their employee littered on my front porch. I am going to be replacing my windows next year and I'm not using this company. I'm using a company that doesn't ignore no solicitation signs and that doesn't trespass. read more

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We recently used Reece to replace all the windows in our house and honestly I'm kinda on the fence about them. We did the replacement in 2 different parts. The first time we had a looooooong wait from the time we signed the contract to when they actually came out to install the windows. To be fair, we were warned that they were slammed, so we would be in for a bit of a wait. When we finally got notice that they were coming out to install, we were told they would arrive between 9-10 am, but they showed up around 8am. They did the work quickly and took care of any mess they made. No issues. Great! The second time, the work started much faster which was awesome. Again, they told us they would arrive between 9-10... and they arrived around 8:20. The first time it had been a crew of 3-4 guys, but this time it was only 2 guys. Neither of them spoke any English, so that made it slightly difficult. They broke a few of the old windows when they were removing them, and from what we could tell they cleaned up the broken glass... or so we thought. For days afterwards we were finding shards of broken glass in our kids bedrooms and their playroom, and LOTS of broken glass in our yard where of course our kids play. For weeks we were finding broken glass. Just when I feel like we've cleaned it all up.. I find more. I'm not sure why there was such a big difference between the first window installation and the second, but if the first time had been like the second, then we definitely wouldn't have used Reece again. Overall we're happy with our new windows, just not necessarily happy with the installation process. read more

The price was higher than 2 other quotes for like windows. The sales associate lied about a fact regarding another window company and then tried to back peddle to re-explain once he knew I knew the facts. Gave impression they built their own windows, but in actuality, they own the some of the companies that make the parts that Reece assembles. They also gave a timeline of 6-8 months. They are made in Pennsylvania. I ordered from a company that manufactures in Florida for Florida homes I don't see them as trustworthy. Rep was pushy and manipulative. read more

I'm in the market for windows. I called 3 reputable companies out for estimates. A Reece van has been stalking my house now. I'm guessing these vultures are going to make a cold sales call. Never, ever, would I hire Reece Window and Door read more

Outstanding service is the installation went very smoothly and the sales presentation wasn't too aggressive. Definitely recommend this company to family and friends. Sincerely, Robert Dumas. read more

"Do yourself a favor and just go to Home Depot and pick up a migrant worker on the way home and REALLY save some money." That was the response I received from this company when I gave them the courtesy to tell them I selected the builder that did our roof to do the windows (their request to tell them one way or the other) Needless to say WE WERE HAPPY WE DIDN'T SELECT THIS UNPROFESSIONAL COMPANY. Outdated high pressure sales tactics with LAME $5K signing discount only good for that day. Email was a little racist, seeing how they know my wife was Hispanic. Truly unprofessional company! Edit: I thought the apology below was sincere, but they are only sorry that the pic of their email is here. I sent several emails & FB messages to the company and to the email address below and asked them to tell this individual to stop contracting me, and to pass it on to management or the owner. No response. Then he called today and left a message. We were uncomfortable again when I saw his number, and we were nervous to play his message. We were scared that he may have been fired and angry. He did apologize but he wanted the pic of his email removed. They are only sorry that THEIR email is on Yelp. They caused this review and the pic in the first place by not responding to many messages & emails . They didn't acknowledge my concern about him contacting me, and my request ti have management send me an email and take 30 seconds to write an insincere apology at no cost. T hey made us feel uncomfortable again. They caused this review and the pic in the first place by not responding to many messages. They didn't acknowledge my concern about him contacting me, and my request ti have management send me an email and take 30 seconds to write an insincere apology at no cost. They made us feel uncomfortable again. I will say after a week of interviewing these companies with the same tactics and the same ridiculous $5K discount to sign today has been a horrible and stressful experience in the first place. They all blow up your phone and email. My builder operated normally and just emailed a proposal the next day. No pressure (normal). read more

Reece Windows And Doors - Unprofessional email from Reece salesman - Windows Installation Near Me - Fort Myers, Florida

Quick installation, nice windows, but... 1. Failed inspection and defects repaired 2. Pulled siding away - on pointing this out they refused to take responsibility so I fixed it myself. 3. Installation crew very pleasant Much more interested in doing a quick job than in customer satisfaction. Cleanup could have been better read more

Called after reading a big add in the newspaper. The phone rang over 20 times and no answer. Did this three times and still no response.If they were a hospital, I'd be dead just waiting for them to answer! I then when into Yelp to read the reviews and was horrified to read so many negative comments. I am going elsewhere for my windows! read more

We first talked with Reece Windows at a Home Show, and set up an appointment to get measurements and a price quote. Armando showed up at the designated time and proceeded to do his thing as we walked him through showing him each window and door we want to replace. After the measurements were taken, he gave a demonstration of the construction of their windows. He also tried to demonstrate how "unbreakable" tempered glass is by throwing it on our sidewalk. It shattered into a thousand mini cubes, as safety glass is designed to do! He insisted he dropped it on the corner and that's the only reason it shattered. That isn't what discouraged us from buying from Reece. He sat in our living room working up a quote citing insane numbers that he then was "nice" enough to start discounting for various reasons - his employee discount, a multiples discount, a senior citizen discount, etc... This brought the insane numbers down to simply ridiculous. (Roughly DOUBLE the Angi estimates). But wait! They will finance it over 15 years! (Gee, thanks!) And on another note, Armando talked only with my son, not me - the primary homeowner (of a $700,000 house) and high paid corporate executive! Along the way, he managed to make both sexist and ageist comments. The coup de grace was he refused to provide a written quote saying it is company policy and then threatened us that the price was good until he walked through the door. That's when I finally got fed up and kicked him out. NEVER EVER WORK WITH ANY COMPANY THAT REFUSES TO PROVIDE A WRITTEN QUOTE OR GIVE YOU AT LEASTV ONE DAY TO THINK ABOUT IT. read more

I like to do my due diligence and typically research a company/product prior to making a purchase. I compared Reece to a couple other products and companies and they offered a high quality at a competitive price. Our sales rep Scott Scerbo was early to our scheduled appointment on May 20. He actually ended up filling in on his day off for another representative. Scott did a wonderful job presenting his product. He was very patient and professional. We ended up ordering 7 impact windows (non Hurricane) for the front/side of our house which came with Hurricane shutters. I love our new windows but I hate the look of the tracks. I'm going to remove the tracks that are used to mount the shutters, paint the cover screws, and will just store the tracks with the shutters in the case of a big Hurricane. Order came in earlier than I expected; took about 1 month. Installers Michael/Josh did a decent job. No broken glass anywhere unlike some reviews I read from other companies. They did leave a ton of metal shards all over my driveway/grass where I believe they cut the metal for the Hurricane tracks. All other issues with install were minor and addressed at the final follow-up visit after passing inspection. All in all, I'm very happy with our new windows and have decided to replace all the remaining windows in our home with Reece! Great job, great product, great customer service! I'll update my review in future if issues arise with these/future windows or service. As for now I recommend 100%! read more

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This company is a nightmare. I have asked 3 sales associates to remove my number and stop calling me and they continue to call. Their solicitation practices are excessive and extremely distasteful. read more

Mistakenly put my review on Reese sunrooms. But read some of the negative reviews about the salesman and they must have gotten another as I don't recognize anything negative about this company or salesman. The windows have paid for themselves over the years with savings on my electric bill with heating and cooling. They are innovative in their thinking and ideas. Everything was done professionally with no problems. My neighbor was impressed years later and called the same company and is just as happy as I am with the results. read more

In early April 2021, Reece installed new windows. I love the windows but Reece is horrible at customer service. I've been waiting for over a month for someone to return a window screen that was installed with a hole in it and a broken clip. I don't want to hear excuses as to why I've yet to receive the screen. If anything else goes wrong with my windows, I'm not confident that Reece will do their job in a reasonable timeframe. For anyone looking for window replacement, I suggest you find another company. read more

This company goes door to door, offering an estimate. They do not provide a written estimate - its all on their computer. They give you no time to read the estimate and the contract that goes with it. You get pressured into doing it, essentially "buy now or it'll be more". Than it escalates from Estimate to Contract Signed to Financed. Canceling the contract is a pain - calling the office, waiting for "manager" to call you back, and then continues to pressure you on the phone over your reasons. Manager finally accepts that we are not interested. As a safeguard, we went ahead and signed the Cancelation Form they hide in their electronic document and are sending that to the local office certified mail. We've also sent an email to contact@reecewindows.com notifying them of the cancelation as well. (Found the email in a customer service response from the company). read more

Please be very careful if you deal with this company.I signed a contact 60 days ago. Paid 50% down.Yesterday received my check back plus a unsigned letter from the accounting dept, Stating Our installation team has declined to accept your job. No calls , no reason. I have wasted 60 days+ getting my windows replaced because of these clowns. BEWARE. Jerry Helms Marco Island read more

Reece did half my house windows 2 years ago and they were fine. Windows are fine. Installation was fine. Sales rep was a nice man. I'm ready to do the other half now and sadly I refuse to work with them due to heinous marketing and appointment setting practices. I have told these people 3 to 5 times that I am the sole homeowner. I am a woman. My SO, a man, lives here but is not an owner. They refuse to meet me without "the mister" and even no-showed to an appointment because I could not guarantee he would be here. I'm looking for a woman owned contractor to finish my house now.... read more

This company continues to place stickers on mailboxes and then came on foot to knock on doors despite "NO SOLICITING". signs at the front gate and on properties. This man woke up our elderly mother with dementia! Completely unprofessional! read more

Our sales Rep Arnie was awesome! Very informative and extremely nice!! Very professional!! He spent some time with us to make sure we were comfortable with the product and to answer all of our questions. So excited to see the outcome of our windows. Thank You!! read more

This company ignores No Soliciting signs and then rudely ARGUES with homeowners when they ask them not to come back.

As per several other reviews here and on google, the associates of this company continue to ignore "No Soliciting" signs and rang our doorbell today to do just that. Despite the number of complaints that the company has responded to and apologized for, they clearly encourage their employees to continue to solicit door to door despite signage indicating otherwise. If this is their attitude towards customer recruitment, I can't imagine they are respectful of customers once the contract is signed and the money is received. read more

Loud knock on my door today, salesman canvassing the neighborhood. No mask. Tired to schedule an appointment and when he called his office they would not schedule if my "husband" could not be present. What century are we in? He tried to hand me the phone to talk to the office, no thank you, why would I use some strangers phone? This whole thing was just creepy. After reading the reviews I see this is a common complaint. Either they want business or they don't. Bases on this experience I would never do business with this company. read more

I am extremely disappointed with the quality of service, workers and response to my concerns. I was scammed by the sales person Alex that told me I would not have to pay until 6 months after install (not true), told that if I apply I could receive a $10,000 credit (not true). Install occurred Nov 2023. Waited for windows for approximately 2-3 months. Finally, as a resolution I was told by supervisor Craig that he would at least reimburse me for interest I paid (nice gesture), needless to say I am still waiting to be reimbursed. I was told to call with the amount of the interest and he would bring it to me on March 26 before 12 noon. I called several times and no one answered, they were closed for Easter. Called today (4/1) several times, I have been told he is not in the office. Not good as a rating is an understatement. No need to be dishonest to consumers. Shameful these people make their living in such a deplorable manner. read more

BE AWARE OF THESE SCAMMERS!! Anyone/business who disregards to read 3... yes THREE signs ( 1 not pictured) on our door and our privacy as well as lack of respect that my wife works from home and is constantly on conference calls 100% will not get our business EVER!! IT'S POSTED ON THE FRONT DOOR NO SOLICITING!! They HAD to ring the door bell anyway... Guess what happened... Dogs went crazy barking. These door to door sales man are a RED FLAGS PUSHY & TRY TO GET YOU LOCKED IN ON A " 1 TIME SPECIAL PRICE"!! If they try to push you into a contract and over stay their visit ( which ALL of them do!) kick them out of your house immediately or call the cops! They are not your friends like they make you think they are. GET QUOTES ELSEWHERE!!!! read more

Reece Windows And Doors - 2 OF THE 3 NO SOLICITING **** DO NOT KNOCK OR RING DOOR BELL**** - Windows Installation Near Me - Fort Myers, Florida

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