I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

I have never reviewed anything before in my life- but Sam's is a business truly deserving of 5…read morestars. Being a naive teenage girl, I refilled my moped with diesel instead of high octane gas and stalled out by Sam's before I could even leave Broadway. Bordering on the point of hysteria, I parked my scooter behind Sam's shop and left for the night. When I returned the next day and started to tell them what happened, the mechanics identified the problem before I even finished. Sam and team fixed my scooter in under an hour at a more than fair price. I will be recommending Sam and his amazing staff to all my friends.

I really appreciate that the guys got the job done ahead of the anticipated repair schedule, for a…read morereasonable price, and everything was better that expected.

I always buy new vehicles, so I rarely have mechanical issues with my cars. However, I typically…read moreorder new tires for my cars online, and have gone to Mike Byer for years to have those installed on my cars. I also have my inspections done there, and as a matter of fact had new tires installed and an inspection done last week. I also know others who use Mike Byer, and have never heard of anyone having a bad experience. These guys are unfailingly polite, courteous, professional, and fair. Their pricing is the best in town, and I trust them (something that you value highly when dealing a mechanic, obviously). I would recommend them to anyone in the Asheville area who needs an auto mechanic.

I have been doing business with Mike Byer automotive for about eight years and I would trust them…read morewith my car, my wife's car, my mom's car, etc. etc. you get the idea. If they tell you your car has a problem, you can pretty much rest assured that it has that problem. They may not be the least expensive repair shop in Asheville but the value and trust are worth far more than dickering over a few dollars. If you want someplace to take your vehicle that you know you don't have to worry about being treated properly, bring it to Mike Byer automotive.

Edson's team takes exceptional care of their customers. He's not the cheapest, but he's always…read morehonest. He'll give you options if there are any and he'll give you advice to keep things in the best shape possible. I've been a customer since 2002, and he's worked on every car I've ever owned until my most recent--Volkswagen Beetle, Passat, and Jetta, and Ford Explorer. I know work in Hendersonville and it's just not convenient since now one else I work with lives in Asheville. The Beetle had 330K on it when he helped me sell it and it was still running like a dream. I once through a rod on I40 on a Saturday and he answered the phone and even coordinated with the AAA guys to get it to his shop--no one else does that! He's also a Formula trainer and mechanic and it takes skills you can't teach to keep those things in good shape. He's a natural!

Worst service and overpriced. Had a vehicle overheating and they couldn't even diagnose the cause…read more Requested they go ahead and replace the thermostat and water pump anyway. Quoted 4 hours and around $500They replaced the water pump, broke several bolts and charged me for a the replacement timing cover. The repair took all day and they ended up charging me $650. They didn't install a new thermostat (scared of breaking more bolts) and the van still is overheating after 15 minutes of driving. Half assed service

I was visiting the Weaverville area and had noted a buzzing that developed on the road to get…read morethere. Took my car to the Honda dealership since I was not familiar with any local shops, which was a heinous mistake. Not only did the dealership waste 4 hours of my time waiting, but come to find out they didn't even get the issue diagnosed correctly. Jason's was recommended, went there with the initial issue from the dealership and they ended up finding the problem, plus took care of a couple other things I needed, all in the short window before I had to leave town. I was impressed by the courtesy, professionalism and dedication of all the crew I interacted with. Highly recommend their shop!

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

Matt at Glen's Automotive has saved me thousands of dollars compared to other quotes I have…read morereceived from other repair shops in the area. I've been taking our vehicles to him for the past 3 years and I may still even though I've moved 3 hours away. They have always been fair and very friendly every time I've stopped by. Would recommend to everyone I know.

We got our car back in worse condition than when we brought it in (the door handle was broken,…read moremaking it impossible to get out on the driver's side). The dude at Glen's blew us off. Bad form. Go somewhere else.

This Man talks the talk & he Walks the Walk! I have experienced a ton of reasons to distrust…read more"mechanics" working on my car but...... I heard about this Mechanic through a towtruck driver that did me a HUGE favor by letting me know about Mr. Pate. He knows his +trade in & out. He's not afraid of work, He diagnosed my problem right away..., explained it to me & let me know the cost BEFORE he started working on my car! He got right on it & before I knew it, My Car ran like a top & was very reasonable on the bill. He gets a A+ as a grade for his performance! Thank You Mr. Pate! It's comforting to know that Integrity is not dead... Joyce Capers Mustang Owner....

I recently found a vehicle at this dealership via CarGurus and reached out to schedule a time to…read morepurchase it. As a full-time student and worker living two hours away, I carefully coordinated with the dealership to set up an appointment. On the day of the scheduled visit, I checked the listing only to find it had disappeared. After calling the dealership, I discovered the car had been sold--no one informed me, and I would have made a two-hour trip for nothing. If you choose to work with this dealership, ensure you double-check everything to avoid wasted time and frustration.

Had to have a starter repaired. It was in and out in less than 4 hours. Was treated with respect…read moreand wasn't taken advantage of. Would recommend them to all my friends.

Had my check engine light come on. Drove here as it was close by to me. Visiting from Texas, and…read morethey were so helpful. Got my truck checked out right away. Fixed it up right away for me and got me back on the road in no time. The gentlemen were super knowledgeable and helpful. Would recommend this business to anyone needing auto. Help!