Super cool owner, who quickly put up our van on the lift, took all the wheels off, to check the…read morebrakes and rotors, for $25, and told us we were safe to drive, and that we should change the rotors, when we get back to Ohio!

Straight forward, no fuss car repair! He is fast and tells…read moreyou what's going on, his estimates are right on and he is honest. Toney sends you to other places right away if he doesn't have the ability to work with your car and does not charge you first . He repaired my AC and lots of other stuff already. Unfortunately I m sure that I will be back with my old car! Good for Toney!

Worst service and overpriced. Had a vehicle overheating and they couldn't even diagnose the cause…read more Requested they go ahead and replace the thermostat and water pump anyway. Quoted 4 hours and around $500They replaced the water pump, broke several bolts and charged me for a the replacement timing cover. The repair took all day and they ended up charging me $650. They didn't install a new thermostat (scared of breaking more bolts) and the van still is overheating after 15 minutes of driving. Half assed service

Always grateful for the folks at ELFF. They're willing to nurse our old cars along and keep them…read morerunning great, when I know it would be so much more fun for them if I brought a race car in!

I posted previously about damage done to my vehicle while at CarMech. In addition to the rear…read morehatch, the catalytic converter has been removed and parts removed from underneath the hood for the diagnosis were just left in the car. Bolts were left in the driver side floor . At this point, with the hatch damage, catalytic converter removed and engine left in a partially dismantled state - only thing I can do is sell the car for parts or junk the car. After additional inspection of the damage, I will note the catalytic converter was not removed - all other damage is as stated.

My friend and I were visiting Asheville from Chicago and experienced some car trouble (gulp!) the…read moreday before we were set to return home. We quickly pulled up mechanics in the area and came across Logan and his shop. Logan and Joe could not have been nicer or more efficient with getting my car in and out with a new alternator. So fortunate we were able to meet them and get their help with what could have been a nightmare of a situation with being so far from home. Thank you, Logan and Joe! P.S. The little shop pup was the absolute sweetest. :)

I met Mr. Roland maybe six years ago before I purchased a truck from a dealership near his shop. I…read morewanted to have the truck checked out before I purchased it, and the auto dealer recommended Roland. I thought maybe that was a conflict of interest and wanted to take it to my own mechanic. My mechanic was backed up and couldn't get away, so I reluctantly took the truck to Mr. Roland, and I was beyond satisfied with his expertise, service, and kindness. He drove the truck and turned the steering wheel a few times while driving straight and explained why he did that. He turned down the radio to listen for any noises that may have been out of the ordinary. He did a few quick stop-and-go checks to check the brakes. He did a hands-on examination and told me that I would eventually need to have a tiny hole in the muffler repaired at some point, but it wasn't major and recommended a shop. He told me the tailgate latch was tricky to open, but showed me how to open it without problems. And he also guaranteed me that he could beat any price in town. With that being said, a year later, my GMC Terrain started stalling and shutting off whenever I would come to a complete stop, which was kind of scary. I took it to Firestone, and they placed it on a machine to diagnose it and quoted $700+ to fix the issue. I then remembered Mr. Roland and went to see him. He called one of his technicians out, and while the car was running, he asked the technician what he thought was wrong? The technician put his ear to my car to listen to it and told Mr. Roland the exact same thing that Firestone had said. That was very impressive considering they did not have to put my car on a machine to diagnose it. Mr. Roland, not knowing what Firestone had quoted me, said it would cost me about $300+ to repair it. They were kind of busy that morning, but he managed to squeeze me in. I went next door to Cracker Barrel for breakfast, made some business calls, played a few games on my phone, and did a little shopping to pass time. Within two hours, my car was ready. I've been back a few times to have my vehicles inspected and/ or repaired. In fact, it's been a while, and I need to have my GMC checked out again, so I'll be calling Mr. Roland.

Roland has been my family's main "vehicle whisperer" for many years and I recommend him to any…read morefriends, or just acquaintances, who need a trustworthy, honest place to go for repair.

I brought my Scion in for a coolant hose repair, quoted at '$100 or less.' During the phone…read moreconsultation, they mentioned additional repairs were needed (spark plugs and coil), specifically referencing 'since you like to do these things yourself' - which reasonably implied this was information for future self-repair. I specifically authorized only the hose repair and diagnostic testing. They texted that my car was ready with a total bill of $407.67, including $262+ for unauthorized spark plug and coil replacements. When questioned via text (screenshots attached), they offered to remove the new parts and charge only for the authorized work ($127.33). While I appreciate this resolution and them working me in on short notice, upon arrival they informed me they would no longer work on my vehicle - simply because I questioned unauthorized repairs. Additionally, they damaged my engine cover by overtightening it with a power tool, making future self-repairs more difficult when I go in to change the spark plugs and coils myself. 1 star for making the billing right when questioned, but cannot recommend a shop that performs unauthorized repairs, damages components, and then refuses future service when professionally questioned about it. Clear communication, proper care of components, and customer authorization should be standard practice.

Joel and Dan are the best. I refer all of my drivers to them. They always do great work and for a…read morereasonable price, for them. Make sure you give Fifi some love too! She's the resident shop-dog!

I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

Had some bad work done in Maryland right before I moved here. Crankshaft installed incorrectly and…read morethe car was undriveable back to Maryland for original mechanics to fix it. The manager of that store was extremely picky with who he had fix their botched job because the warranty would still be back on his shop. After a lot of asking around, he found Automotive Repairwerks and I'm glad he did. The car was fixed correctly the first time and drives smooth as can be. I've been back to them with every issue my wife or I have with our cars. They always diagnose it right the first time, explain everything thoroughly, have it done when they say they'll have it done and charge a fair price. My wife recently had a situation with Subaru where they "fixed" something that turned out to not be the issue and the guys at Automotive Repairwerks handled it in one day. Be prepared... there's usually a two week wait to get your car services which is evidence that they are in high demand and for good reason.

Ripoff. NOT for prius. They did NOT know how to service…read moreprius and charged me 145$ for something that took 2 minutes (replacing a fuse I already know was missing) and were trying to tell me that it's my Hybrid battery that's the issue and that is the ONLY CODE they were pulling up. Thank goodness I had already gone for a FREE code reading at Toyota and knew it was not that. Gave them the paperwork from Toyota and they put in the missing fuse (I should have done it there. They are way better with Prius and don't charge you for doing NOTHING) They charged me 10$ for the fuse that costs .50 Cents and acted like it took them an hour when I gave them the paperwork for the issue that they couldn't find!! A friend recommended this place bc she's taken her prius. I will be telling her and my fellow prius driving friends (I know a lot of us) not to trust this place. rip off Thievery. -Auraum