I hired them to install two TV's for a Business and they put them up BUT: they didn't lock the TV's…read moreinto place so if someone tugs on it, it can potentially fall off the wall mount and they have Not come back to Snake the Wires through the wall even though I paid for hiding the wires.. I've scheduled 4 times now to have them come back out to snake the wire through the wall and they never SHOW UP. every time they apologize and "guarantee" that they will come by this time.

Called to setup install, came out and gave me a quote and was very reasonable. Scheduled service to…read morehappen a couple weeks out (was ok, I was flexible). On day of service they called me later and informed me an emergency came up and was unable to make it during the hours, but would either come by that evening or the next day to complete work. That was the last I've heard from them. I've called at least 10-12 times trying to figure out what's going on. Left at least 5 messages, never a single call back. Not sure if they're still in business, but if they are, I'd be very cautious. Very frustrated as I tried to be flexible. Would never work with this outfit nor would ever recommend to anyone. **Update - All Pro did see my review and contacted me expressing their apologies. I still didn't end up using them, but was grateful that they did finally communicate back to me. upgrading to 2 stars from the 1 for calling me back.

Highly recommend Central Electronic Alarm to anyone looking for reliable protection and safety for…read morewhat matters most. They are easy to work with and give us real confidence and peace of mind.

Central electronic alarm is one of the best alarm Companies…read moreI have found. They do excellent work and are quick and efficient and affordable. I have used their service and installation in several homes over the years and have really been very happy with their service. I highly recommend them for all jobs. Large or small.

Awesome service, from the office staff to the techs I have been impressed. I needed help quick and…read morethey were there for me. I could not be happier. Having a monitored system 24 hours a day is a great feeling. Thanks First Response and especially Cody, Logan, Marsha, and Tim. This is a company that takes customer service to a level that is rare today!! A very happy customer of 12 years!

The call center people are extremely rude. The office staff is not even close to being professional…read moreand I will make certain that I tell anyone who ask me about the company culture, just how untenable it is to work there, which has resulted in very unhappy employees. How is this business still open!?

Mike at Simple Security has been our guy for alarm am fire equipment service. Simple Security is…read moreA+. .... We are customer for over 20 years . .. and remember stuff happens , they are our go-to ....

I called this company because i was very unhappy with my current alarm company raising my rates all…read morethe time. They have a very good deal on there monitoring, they quoted me $20 per month over the phone and came out and switched me over to there company and all I paid them for was the monitoring which was half of what I was paying before. I would recoend this cmpany toeveryone that needs tosave money and still wants awsome service

We recently moved into our new home and had repeated overnight chirps from the existing system…read moreinstalled by Guardian Systems Northwest. When we called on Sunday morning for help, we were told service wasn't available until Monday, despite the company's website claiming "365-day access to service technicians." Two sleepless nights later, the owner, Wayne, called to troubleshoot remotely but ultimately advised us to disable the system ourselves- and denied our request to have a technician come out. While I understand scheduling challenges, the lack of responsiveness and empathy during a clear malfunction was disappointing. We've since switched to the security provider from our previous home who has provided us reliably with dependable support.

We have been using Guardian Systems Northwest for years. They're simply the best! Wayne, the owner…read moregoes above and beyond to make sure his customers are #1. We strongly recommend them for all of your security needs!

Angela at Nighthawk Alarm services and the entire crew were fantastic. The proposal was good, not…read moretoo overwhelming. They honored the bid to the number. Everyone from Angela, Levi the installer, to the group in the office, was respectful, patient and knowledgeable. Thank you all.

When we were looking for a local, reliable company to get a…read moresecurity system we didn't have to look too long. We just talked to current customers, that was good enough for us. We wanted to go local, with a high degree of customer service and quick responses. This company not only met our needs but has kept us very happy for many years now. They are always pleasant on the phone and always respond to updates and upgrades, as well as, new yard signs and stickers. The system works great, and trust me, it's been tested. The Police were alerted and were on the property in minutes. Thank you Nighthawk for years of great service !

We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

AVS are nothing but liars, cheats and frauds. You will regret using them…read more In August 2014, we had a tech from AVS come to our business to perform a pro install. Our business was required to have a professional installation of our security system, and unfortunately our security monitoring company contracted with AVS at that time (they have since severed their relationship due to FRAUD on the part of AVS). The tech installed a variety of security devices -- and installed everything wrong. *Nothing* he did that day was done correctly. We had to pay an actual professional to redo everything. The tech said the charge for the service was $250, but he couldn't process a debit or credit card, so we paid him in cash. He also didn't have a receipt book on him, but promised to email us a receipt. We never got a receipt, because the tech never reported to AVS that he'd been paid. He simply pocketed the cash, even though AVS has a record the install was performed. When my company reached out to AVS, instead of taking the matter seriously, they said their tech would never have accepted cash and called us liars. However, if no one ever paid AVS for the work they did, do they work for free? AVS says work was performed that day, but they decided to not charge anyone for it. That's BS. My security monitoring company no longer contracts with AVS because this has been a pattern with the company: techs demand cash, cash is paid, no receipt is ever provided, and the company says that's okay, they'll do the work for free (and their work is done wrong). AVS are nothing but liars, cheats and frauds, and I've reported their income tax evasion to the Internal Revenue Service. I'm sure IRS agents will be much more successful in procuring financial and installation records than a victim of AVS.

Called at set up an appointment for installation and they never showed. Took the day off work and…read morewhen I called stated they would call back. Never heard from them. Beware!