Rude owner!! clearly doesn't like customers. How are you going to be rude and I'm just trying to…read morewash my car. Go somewhere else!!! gives his opinion like he's important.

Great prices and clean. All soaps in stock and change machine worked. The vacuums worked well and…read morepowerful.

Tetraults was recommended to me for their great service…read more They did not disappoint. My car was truly embarrassingly filthy from camping parked under a tree that exuded something, not sap, and then driving through dust which adhered to it. Two guys did a prewash that was so thorough that the wash itself could have been only a rinse and dry. The whole thing as about $10 and the vacuum gave more than enough time for $1 in quarters.

This place was great!! I had gotten my rental super muddy and just needed a quick was. They did a…read moregreat job prescrubbing before the automatic washer and were very patient and friendly with me and my first time at this place and with a car I wasn't familiar with. Very easy location just of 101 at north end of Arcata.

Really good car wash and now offering interior detailing too. They did a great job with our…read moreinterior even with all the dog hair!

I had No Choice but to give 1 star or I Would have Left NONE!…read moreThe Workers are Great! (Even thoe they didnt get my van Fully Clean, they were Pleasent and Hardworking!) The Owner on the other hand, What A$$! He Needs to take A CUSTOMER SERVICE CLASS FOR SURE! HES RUDE AND UNPLEASANT! I Will Never Go Back!I Was Washing my Jeep and it came time to Vacume it out. There was a Cone in one of the stalls. I asked one of the workers if it was broken or could it be used. He Pleaseantly Offered to move it, i accepted and began to Vacume my jeep. All of A Sudden a Man Quickly Approached me and YELLED at me "EXCUSE ME, DID YOU MOVE MY CONE!" Really? Why Couldn't He Ask One Of His Worker's? He Was Right There And Actually Had To Pass Him to get to me. Why Charge at Me Like A Dog With Rabies, Loud and Foaming at the Mouth? I Put The Vacume Down AND Looked At Him In Disbelief And Said..."No, He Moved Your Cone"... He Said "OH, Cool". NOT Sorry, Or Excuse Me, Nothing. So My Time Vacuming Was Not Only Interupted On My Dime, But It Made Me Realize, What A Rude Guy I Am Supporting! NEVER AGAIN! ​

I just went inside and it was such a refreshing scent, I've been going to the gas station for 20…read moreyeRs, the young women gweneth said she had just been there all day super pleasant young lady and madd the establishment pristine

We stopped here for snacks and coffee while visiting the area, and the attendant (Mack) was very…read morefriendly and courteous. The store and bathrooms were also clean. Good experience.

Have the washing equipment to stop taking your money and not work!…read moreWill do my business in Arcata. This is my second time with my money being taken from you.

The owner of Auntie Haos, Michael, he works and used to own the car wash. I came to vacuum my car…read moreand shampoo carpets and also possibly car wash if I had time. When I pulled up I parked near the dumpster , saw Michael, gave a big smile and wave and introduced myself. I told him I was there to vacuum my car and I literally asked him if the dumpster is where I throw away the trash. He said no, there is trash cans. I didn't notice them bc they are built into the vacuums plus I honestly wasn't thinking much into it, I had been driving. I thanked him and I went to throw away literally some To go food trash and that's it not even a lot like a few containers and a water . He continued to come at me angrily and ask if I'm a paying customer and no dumping. HI reiterated , yes , I'm going to vacuum and possibly wash my car like I said. Angrily , rudely he said well fine then park next to the machine and use the machine. I literally said sir I can tell your upset and have energy around this , let's deescalate . But he wouldn't stop. And at that point I'm like well no I'm not going to spend my money here if you are going to treat me like that. He walked all the way across and angrily got super close to me , and that was not okay! I'm a short Filipino woman!!! Multiple times I said things like there is so much conflict in the world , why are you treating me like this? I also said I know you wrote a narrative and reacted , that happens but why don't you believe me? But he wouldn't. He was insistent that was there for "illegally dumping" and that's it. I said why are you treating me like this nas he literally said "Bwcause you're a liar " and said "you do things like this". He was attacking my character. When from the beginning I smiled waved said good morning and politely asked him where I would throw my trash away. No reasoning, no logic, he literally just decided to talk down to me, call me a liar for no reason. Don't support this business. It makes me wonder how he treats people in his life and I hope he doesn't treat his wife this way, or anyone else. In the reviews at the car wash I guess he's yelled at someone else. I'm not one to try to dissuade people from small business and honestly I was shocked to realize auntie haos was his and his Asian wife's bc the way he treated me . But he's a grown man and he made choices , and I'm a kind person going through a lot and his choice of how he treated me affects me , it doesn't feel good and now I have to figure out where I'm going to spend my $20+ to clean my car. I'll take down my reviews if I get an apology from Him. We all make mistakes and act out of inauthentic places. But bullying someone bc you're grumpy about paying for dump runs at the car wash business is not okay. How we treat others matter. You never know what anyone is going through so be kind. Also he's dumb bc they are going to lose business if he treats people this way. He isn't respectful or kind person. I bet he bullies people in his life as well. I am praying for him.

Brandon and Brennan were very professional, friendly, patient, and understanding of my camper van…read moresituation. I am driving across country from California to New York and heard a rattling sound in my van . They didn't hesitate to have me come in 10 minutes after I made a phone call they were very professional, friendly, patient, and understanding. They were even kind to my dogs! They did a free diagnostic check. i'm not from this area, but certainly if I come back through I would come to them for Services. they topped off my washer fluid and filled up my tires as a complementary service.

Professionally run business with great service, attention to detail and timely repair. Also has a…read moreshuttle. Friendly, upbeat staff. They know their cars. Not cheap! But I feel like they do quality work...

Gary Peterson and crew did an amazing job fixing the front of my truck after a large redwood branch…read morefell on it. With prompt and concise communication, it was easy to schedule a time for the insurance estimate and then repairs. Peterson's goes above and beyond with the service they provide. Also, when I picked up my truck the interior had been vacuumed and the exterior washed. Now it looks like I have a brand new truck!

I want to thank the crew at Peterson's for doing such an excellent job of repairing my car. Colin…read moremaintained communication with me throughout the entire service term and went above and beyond to ensure that I knew I was in the best hands. 5 stars

Kurt, sometimes rude behavior. They don't want to talk to…read moreyou. And they won't answer their phone.. Nasty

Stopped in here twice to refuel the rental car during a recent vacation to Northern California…read more Pulled in, paid at the pump with a credit card, and refueled. No fuss, no muss. There is also a convenience store and car wash attached to this location. #Shell

Im 6 months new to Humboldt and always passed by this place since it's on Broadway…read more First impression is WOW! I wish they had this in the Bay Area when I was living there (don't know if they do now). But it's easy, effortless. They offered a complimentary cold drink with different options (soda, water) and you just stay in your car while they work on it. They do a 33-point check along with the oil change. They also cleaned my windshield and I did not even say anything or request it. Alejandro asked me how my windshield wipers are. They also filled my coolant that was running low. Alejandro also lubed my door hinges and filled my tire pressure. All together I was quoted $112. They have coupons on their website so be on the look out if you want to save money. Alejandro helped me and he was communicative, seemed to know what he was doing, very kind and helpful, and I can tell he is honorable in his work ethic and works hard. A guy also helped with my service and showed me everything they were doing such as new bolts ensuring I know what they will be outI will most likely be coming here if needed during the rest of my time in Humboldt until I move again. This was my favorite oil change experience I have ever experienced in my entire life. This company seems to be honorable, ethical, and hire people with the knowledge and experience to do what they do! Keep up the good work guys! The professionalism, the dedication and integrity, as well as the passion for what you guys do I can see it and I hope you guys continue! Anytime I am back in humboldt I cannot stress enough I recommend this place and will continue to bring business here.

My Jeep was giving me a low oil message, and I needed an oil change anyway, so I came in…read more Sometimes this place is busy, but this time I got right in. After he checked me in, he asked me if I would like something to drink while I waited, and he brought me a can of Diet Coke. How nice. Yes, there are a lot of "upsells" here, but they are not pushy about it. They explained that they do not get a commission on any extras that they sell. And anything that they offer you, if you say no? That's it, no pushback. I understand, it's their job.... It turns out that my vehicle has an oil pan leak, so I'm going to have to have it taken to be double checked. I asked them if they would take a picture Of the pan and the gasket with my phone, so I could show it to my brother who does work on his own Cars. They took the picture without asking. The price for a standard oil change is approximately $65, but you can always find a coupons online just by googling the phrase "oilstop coupons.". I did it before I came in, and found a coupon for 50% off a standard oil change. Not bad at all. They treated me right, and I was in and out relatively quickly. I will continue to come here for my oil changes. Thank you.

A new super store loaction is available in town now, inside the old Rays Grocery location…read more Greeted walking in and the yound man behind the counter handled my moving needs in a matter of minutes. What was almost impossible to do on the website he accomplished in under ten minutes. Including my packing supplies needed in a separate transaction. Was able to reserve the equipment needed on the day and time I wanted. All in all, a relatively painless and easy process that took no time at all. With multiple personnel around it was a simple task to get done and I was on my way. He even helped me load the supplies into my rig at the end. Simple, professional and courteous service at a fair value by comparison to the competition. 3.5 Stars - it served its purpose and easier to do than online. Rounded up for the counter help making sure I had what I needed. 00988

Awesome customer service, especially compared to the Mountain View-Silicon Valley location. The…read moreyoung woman was helpful when we wanted to drop off the trailer before the moving van and when we came back to return the van. Clean and well kept facility, too.