I submitted my w/o and Tony was right over. Situation was resolved . Thank you Tony Tony dedication to all the residents is greatly appreciated read more

Seal replacement on freezer was very fast.Working great!!! Any issues (very few) have been addressed quickly. Thank you read more

Handled in a very timely manner. Tony does whatever is needed to make sure any situation is done professionally

Tony was great as usua. He did have to order the element for the oven but the burners are good now.

I appreciate Tony coming out so fast. unfortunately even though he changed the fixture in the tub, I still don't have hot water. I ran the water at least five min but did not get the water hot like the other shower. can't understand why one bathroom has super hot water and the tub/shower doesn't. read more

Tony is always so nice and does great work! We love living at Redwood Johnstown! What a great community!

RUN AWAY!!! do not rent at this place. As you can see, we are dealing with a snake infestation that the complex has REFUSED to address. The maintenance person, Tony and the "manager" Cheyenne are refusing to assist us!!! Both the manager and the maintenance person have been closing out ALL of our work orders without doing anything! They refuse to contact us, refuse to look at the issue, basically just completely ignore our valid issues that are their responsibility. While we are dealing with such a non-responsive complex, we are suffocating in our unit because the snakes appear to have gotten into the air conditioning unit and it does not work! With that many snakes crawling around, we cannot open our windows and certainly cannot use our back patio. Enjoy the pictures and take this as a warning-DO NOT RENT HERE!!! read more

I've lived at this apartment complex for three years. When I was shopping for a new place and stumbled upon these I was hooked. I love the eat in kitchen with not one, but two pantries. Nothing worse for me about apartment living than trying to fit your dining table with your sofa and loveseat. The rent was a bit steep, but you can't expect all the space with a two car attached garage without paying for it. My only dislike was the exposed washer and dryer in the main bath. I'm sure that guests didn't want to see my ratty old combo. Easy fix though.... bought new ones. So the pros are: Lots of space. Much more like a condo than an apartment Garage. two car attached. enough said. Nicely kept grounds. Landscape throughout, not just upon entering the complex. As I said before, I've lived here for three years, and up until recently my husband and I have been happy. Our rent has gone up every year since moving in. At our last lease renewal I asked the office staff, what they were doing to warrant this latest increase. I was told that it was to cover the grounds care. Okay, I can respect that, but what are you doing in my personal space to justify this increase? This is when I was told that they offer a free carpet cleaning upon lease renewal. Now keep in mind, I've already been here two years at this point, and having my carpets cleaned professionally every three months. I did however take advantage of this free carpet cleaning. A cost of $63 to the complex. Thanks so much Redwood! Quite generous of you! The apartments are wall to wall flat paint. There's no washing scuffs off of flat paint. No worries though. They'll provide you with touch up paint. All you have to do is drop off a closed container for the paint. So a week ago, I asked for paint. This is when I found out that the color in my apartment is no longer being used. So now I can't touch up without painting my whole apartment myself. Oh, and the livingroom..... cathedral ceilings. Which are pretty great for my 9' Christmas tree. Not so much for painting. So, they tell me that they can have the painters come in with the new color and paint my apartment if I resign. Once again, I've lived here three years. Why wasn't this offered at my last lease renewal? My rent continues to increase. At the start of moving in it was $1100. I'm currently paying $1277. Over the course of three years my rent has increased $177 and not one thing has been done to my home by Redwood other than a $63 carpet cleaning. Once. I feel as though Redwood offers a great apartment home. I'm giving them an "ok" rating because, my personal opinion is, they do little if anything at all to for long time residents. read more