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RedsGym

3.7 (12 reviews)
Closed • 12:00 pm - 3:00 PM

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Fitness Machine Technicians - Treadmill Repair & Maintenance

Fitness Machine Technicians

2.6(10 reviews)
3.3 km•South

My parents purchased a new treadmill and had to get it assembled. Originally I was going to help…read morethem put it together but upon opening the box, we decided to hire someone. FMT assigned Jay as our tech. My parents were very happy with the service provided this past week. Jay was on time, if not a little early which they/we appreciated. He called in advance to let us know he was on his way. Jay came in wearing his mask and was very professional . We also appreciate how personable he was. Excellent customer service! Big thank you to Jay!!

THE ABSOLUTE WORST. DO NOT HIRE. TOOK MY MONEY, DID NOT FIX MY BIKE IN SIX MONTHS. I finally told…read morethem to go away. I first contacted them last December, and they sent out a "technician" a couple of weeks later. I had already determined that the problem was a broken drive belt, and this person puttered around for a half hour, told me what I already knew, and charged me $140. But he didn't have the parts and said he'd have to order them, and it might take a couple of weeks. MONTHS went by. I kept emailing and calling, they kept putting me off, the "customer service" BS artist kept blaming "our back-end team" who had responsibility for ordering the parts. I found the part online myself in approximately fifteen seconds. In late June 2024 month after the last time they said they were "contacting Schwinn" for the parts and over six months after I first contacted them, I demanded a refund, they refused, and I told them I was done. I am now contemplating legal action for fraud. Do not engage this company unless you want to lose your money.

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RedsGym - fitnessequipment - Updated October 2026

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