Excellent customer service, kind and helpful staff. Highly recommended. Thank you for all the help.read more

Very nice and clean office with great staff. Dr. Hansen is one of the best doctors I've seen…read more Very knowledgeable, very helpful and professional.

If I could give more than five stars, I absolutely would!…read more I wanted to take a moment to recognize Geneve, the Practice Administrator, for providing one of the best customer service experiences I've had in a very long time. My fiancé needed a same-day appointment before Friday, and as a brand-new patient, I honestly wasn't expecting much in terms of availability--especially on such short notice. This was actually the fourth office I had called, and by that point I was preparing myself to keep searching. From the moment Geneve answered the phone, though, everything changed. She was incredibly knowledgeable, well-spoken, personable, and genuinely kind. Our conversation felt less like I was speaking to someone at a medical office and more like I was talking to a friend I'd known for years. She even laughed with me while I jokingly vented about my fiancé's habit of waiting until the last minute to schedule appointments! Although the only appointment initially available was later in the afternoon--which wasn't ideal since my fiancé works third shift and needs his sleep--Geneve never made me feel like I was asking for too much. She simply said she'd verify his insurance information and promised to call me back if anything changed. I barely had time to consider calling another office before my phone rang again. She had already confirmed his insurance, and while we were talking, one of her coworkers mentioned that an earlier appointment had just opened due to a cancellation. It honestly couldn't have worked out more perfectly. The entire scheduling process was seamless, quick, and stress-free. Geneve's professionalism, positive attitude, and genuine eagerness to help made what could have been a frustrating morning into such a wonderful experience. Calling at 8:06 in the morning and being greeted with that level of warmth, patience, and enthusiasm truly made my day. Although I wasn't the patient, my fiancé had nothing but wonderful things to say about his visit. He mentioned how beautiful the office was and how thorough everyone was throughout his appointment. Since it had been well over 20 years since his last eye exam, he was pleasantly surprised by how comprehensive everything was. He also spoke very highly of the ophthalmologist, saying she were incredibly knowledgeable, informative, and never made him feel rushed. They took the time to answer any questions he might have had and made the entire experience comfortable from beginning to end. To Geneve: thank you for going above and beyond. Your communication skills, compassion, and dedication to helping people are truly exceptional. Employees like you are the reason people become lifelong patients. If promotions are based on outstanding customer service, I think you've more than earned one! Infinity out of ten--we will absolutely be recommending this practice to our family and friends. Thank you all so much for fitting him in and providing such an incredible experience!

My family and I love coming to this place!! The Doctors and…read moreStaff are professional, caring, knowledgeable, and friendly. The facilities are extremely clean. There is plenty of street parking. Thank you for taking such great care of my family!!

First off, Dr. P is not only welcoming, warm, caring and beautiful but also extremely knowledgeable…read moreand will answer any questions in a way that is understandable!

Do not go to this optical store to get your prescription glasses. I repeat, do not go to this…read moreoptical store to get your prescription glasses. They are not serious people, and they are not professional. The first time, they made my glasses incorrectly, and later they had to replace them. Months later, I came back because the glasses were damaged internally, meaning they were not well made and were poor quality. I went back and asked the girl to adjust the glasses because they felt loose, and I also asked her to check them because they had internal lines--not scratches on the outside, but marks inside, as if the lens coating or film had shifted or something like that. At that moment, she told me they could replace them for free. I said okay, and I went to my car to get my other glasses to make sure I had them with me, since I cannot drive without glasses. When I came back, she then told me I had to pay $250 just for replacing the lenses, not even for new glasses. This is not a serious business. Do not go here. If the app allowed it, I would give them zero stars.

Dr Ong was great, the two stars off is for the hard sell and no one telling me the out of pocket…read morecosts. When I set my appt I asked what my copay was. The girl on the phone checked my insurance and said none. After the appt I find out there is a $25 copay and $65 contact lense fitting fee. Plus the dr handed me off to another gal who was the equivalent of a car salesperson. They tried to hard sell me on frames and lenses. I know what I paid for lenses at Costco and had already planned on keeping my frames so she had to admit that Costco would be the better option (she quoted me over $250 for just lenses!). At the end of the day I could have gone to Costco for the exam and it would have cost me the same out of pocket and I wouldn't have to make the extra trip to get my lenses refit. That being said, the Dr was professional and thorough. Just don't get suckered into the hard sell. Update: spoke to Dr Hokama and my insurance which cleared up the $25 over charge. The Dr apologized for the aggressive hard sell which was nice. I'd still return regardless because the exam was great.

Sandy has been my OD for a few years now and honestly I would not go to anyone else!…read moreShe is knowledgeable, professional and just a very nice/sweet person. Her shop is in a great location with state of the art equipment and she has a large inventory of glasses including designer sun glasses. Michael Lombardozzi

I had a great experience with Dr. Bruce. She took the time to do a comprehensive evaluation and…read moreclearly explained everything, along with the options available to me. The trial prescription she provided is working well and is to my liking. She is kind, informative, and professional. The staff was also very friendly. Highly recommend! I look forward to my next check-in.

Dr Gerring is the hometown Optometrist you've been looking for. Very friendly staff. Open and…read morebeautiful facility. You walk away knowing you had a high quality exam. They are special here. So glad I found them through my VSP Ins

My Optometrist of 50 years retired so my sister referred me to her Optometrist. The parking is…read morelimited but I was able to find a spot. This was my first visit. I had filled out the paperwork online so I just had to check in to the front desk and wait. Amanda greeted me and did a short vision test. Then Dr Darin Chun proceeded to do a thorough test on my eyes. He talked about the tests and was easy to talk to. From his observations, he recommended that I see a Retina Dr. He gave me the business card of a Dr that he recommended. I went to the front desk to pay the bill for the visit. They don't take United Healthcare for my insurance so I had to pay the entire amount out of pocket. It took about 1 hr for the visit since this was my first visit. In my car I was able to call the retina Doctor and make an appointment to see him on the next day. Overall my experience to my new Optometrist went well. The staff and Dr Chun were friendly & professional. They made me feel comfortable & not stressed out. If you need an Optometrist, I recommend that you see them. I traveled over 50 miles to get here but it was worth it.

Just update their business hours but they no longer offer Saturday but still close and my choice of…read moreoptometrist

Very friendly staff, knowledgeable optometrists. A step up from the average. I have referred many…read morefriend and they are never disappointed

I genuinely can't say enough good things about Dr. Pham and the entire staff at Eyes of Hermosa. I…read morehave honestly never been treated so well by any business before, they've fully gone above and beyond to find every possible solution to treat my dry/red eyes and get me the cheapest prices from the insurance companies. I've never had a medical office be so relentlessly supportive and caring year after year. Seriously so grateful I found Dr. Pham as she's been an absolute godsend to help me with my eyes and continually come up with new ways to treat them

I had a speck (felt like pebble) in my eye and in my panic state , spent the whole day rinsing my…read moreeye so much so that I removed the top layer of my cornea. Ouch. I didn't want to make the drive to my eye doctor in OC so I contacted this office and they were able to squeeze me in the same day. Thank you so much!! The staff was friendly, patient and professional. I have PPO insurance so I was able to go with whomever so that helped. In keeping with the friendly and approachable theme - Doctor Florister was also very friendly, patient and professional. And quite funny. She was a bit alarmed that I had rinsed off the top layer of my eye but reassured me that the eye will heal itself in a day or two if I stopped rinsing. The moral of the story I learned is that if something gets caught in your eyes- just rinse continuously for the first 15 minutes and then stop - whatever is in there would come out by then if not then no amount of continued rinsing would help. Don't be an idiot like me and rinse every two hours ! ‍‍ My eyes are back to normal now with the use of eye ointment and gel drops. No prescription medication needed and not antibiotics because she didn't think it was infected. Overall I was very happy with my experience with Eye Care Riviera and highly recommend it! Cheers!

Dr. Forister is the best eye doctor we've ever seen! She was incredibly thorough and explained…read moreeverything clearly, which made us feel very reassured. On top of that, she sang songs and interacted so kindly that my 3.5-year-old boy could sit calmly in the chair alone, something I didn't think was possible! She goes above and beyond. We're so grateful to have found her!