Went in for new tires and routine maintenance. Very friendly and knowledgeable staff that doesn't…read moretry to up sell you

THEY AREN'T HONEST. They do things that aren't on the UP AND UP…read more Replaced bulbs that I didn't ASK them to replace....and then charged me $250 DOLLARS to do something I didn't ask them to do! They overcharged me previously when I had them work on some electrical issue - which by the way I also had to bring back because it wasn't fixed the first time......and I tried to give them another chance but it appears they just want YOUR MONEY....in whatever way they can get it. I am certainly NEVER going to give them my business again. I have a fleet of trucks and was hoping they would be my new GO-TO mechanic - NO way!

Excellent customer service. My car broke down on Rt. 295. They showed up quickly. When the…read moreinsurance company said I needed a more detailed invoice to get reimbursed, they sent me the same day a new, more detailed invoice to send my insurance company. Friendly and fast service, I recommend Charles Brothers Towing ...

Quick and got the job done as promised and agreed. Saved me $35 compared to others I called.read more

Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

My daughter was hit by a person who ran a red light. The police called M&K (Harundale Towing) even…read morethough I have road side assistance. The vehicle was drivable just needed pulled off of the snow. When M&K (Harundale Towing) showed up and I asked them if they could tow it to my repair shop I was told that they would, for 350.00 cash no card only cash. I refused and M&K not only impounded my daughters car, they pulled it onto the bed of the tow truck while the car was still in park. I would have paid if they were not demanding cash. This company seems predatory to ask a 17 year old for 350. cash on the side of the road. I picked up the vehicle the next morning about 13 hours after they towed it an they had already stacked on a 60.00 storage fee. I would highly recommend using another tow company that does not damage vehicles and takes advantage of people.

They were so helpful and friendly. Easy to communicate with. They went above and beyond helping us…read moreget belongings out of a totaled car. Thank you so much!!

I am grateful and relived to have found JTCC! What a rare experience to have an honest and skilled…read moremechanic and his wife, Dorothy, is fantastic following up through-out the job. No surprises!! Very reasonable prices. Overall 10+ Great service on all levels‼ JTCC is our go-to for all car needs!

They are small business that gives you there full attention! The install they did for me was…read moreprofessionally done and on time and no extra charges like most places try to do! Good honest people. I'll be back for all my car needs. Highly recommend.

Responsive. Fair pricing. Quality service. Extremely professional. What else would you want from a…read moretowing company? Recommend.

I had a flat tire recently in April 2025 on Rt. 29 in Columbia, MD. It was not a good place to be,…read morewith high speed traffic. I was so glad that I had Al's 24 Hour Towing in my contacts on my cell. He arrived within 30 minutes and changed the tire for me. He was excellent and I highly recommend his services.

Had a really good experience with Glen Burnie Towing when I needed someone to get my car towed to…read morethe dealership. Since there were no reviews on Yelp, I looked at Google reviews which were very positive. I called to get a price the night before and then the following morning had my tow scheduled. They were able to tow my car in a timely fashion and it arrived to the dealership in time for my appointment. The people answering the phone were very nice and friendly and the price was very reasonable. Hopefully I won't have to use them anytime soon, but if I did need a tow- this is who I'd call!

Called to have my car towed, was given a 30 minute arrival time. That worked perfect since I told…read morethem I was just leaving work. Ten minutes later they call, the driver is there and wants to know where I am. I explained I was driving home. They said they couldn't hold the driver there and had to cancel the call. I asked if they could send someone else out and they said no. Don't give an arrival time of you can't stick to it! Will never call again or recommend them!

I've had several vehicles worked on here. The price is exactly what i expected, the repairs were…read moredone timely(even with shipping delays), I had my Dodge done after a car plowed into the back, pushing the front into another car. That was a lot of damage, and it still was only a week or two. 100% recommend. Straight forward Honest Great value

Luv these guys :)) Cheapest calibration in the area and the staff give off a ton of positive energy!read more