This is in regard to the service Dept. Update... The service Manager saw my review and called and said he wanted to make things right. They picked up the Bike yesterday and I am a half hour away from the dealership so this is a significant gesture. I will update again once I have the motorcycle back I will make a final updated rating. I brought a 2006 Kawasaki 250 KLX in for new tires, plugs and an oil change. I was quoted $600 to $650. It seemed a bit steep but at $165 an hour labor charge the math seemed about right. I just got the bike back and now there is a fuel leak evidenced by the drips below the bike and the smell. In addition, there is a bolt that was left off and put in the saddle bag without informing me or any explanation. And to top it all off my total bill out the door was over $1022 after an estimate of 600 to $650. 57% over estimate seems like a problem to me. read more

Scammers and bait and switch just as deal is to be consummated. Beware of the. Misrepresenting and trying to shake you down at the eleventh hour. read more

I , Gary Davidson, bought a 2008 Goldwing on 7 / 7,2026. I paid cash. I was given a 45 day tag to drive it back from Myrtle Beach home to NC. To this day 9/1/2026, I do not have my tag or title. My tag expired on 8/21. Thank God this was not my daily ride because I would be screwed. I contacted Redline on 8/2 and was assured that the paperwork had been sent to the DMV and that they were just slow processing it. Called again today and was given a tracking # to FedEx that shows "something" was delivered to the DMV in Bolivia, NC today. How am I supposed to know that it was our paperwork? We will not recommend anyone to this store nor will we be back. read more

took my pioneer 700 side by side in a month ago to have it serviced. I told them that the gears were sticking and very hard to shift. Picked it up and was told all was good and the unit was in great shape. This side by side will not even shift gears now. Just called and explained this situation. They told me I could drop it off and it would take about 2 weeks to get to it, no exceptions. I truly understand being busy. I appreciate that. However, you had it, you were told about it, you sent it home saying that it was in great shape, its worse now than ever, and you can't take another look at it??!!!. Wow, you're the reason that its sitting in the shed now. read more

Only giving 1 star cause that's the minimum allowed, great place to take your boat if you want them to take in a perfect running machine with only a 100 hrs. On it in for a service and give you back one that barely runs now while taking zero accountability and tell you the issues are now above their capabilities to diagnose and repair. And refuse to assist with getting it repaired. They forgot to reconnect spark plugs, it won't idle and not running on all 6 cylinders now. Mechanic admitted that anything over a jet ski Is beyond their comprehension, and if he knew I was dropping it off, he would've told the advisor to stop me. 100% would not recommend read more

Do not buy a used motorcycle here. They take trades, but don't even clean them up before they list them for sale. I bought one that would not start. After 2 hours with a new battery and charging it they filled it with gas, handed me a charger, and said don't shut it off until you get home. After 30 days I was able to start it and took it back. When I unloaded it, it would not start. If you see a 2005 BMW K1200LT don't buy it. You will be screwed. read more

Recently, I purchased a new 2025 Can am defender from Redline Powersports in Myrtle Beach. I dealt with Andrew from sales. After the original sale, there was an issue with the new Can am I had just purchased. Andrew and the sales manager Taylor took the time to explain everything to me and made sure I understood exactly what they were doing to resolve the issue for my benefit. Andrew and Taylor are not only reliable and trustworthy but they have integrity something hard to find these days. I highly recommend redline Powersports in Myrtle beach for their commitment to customer service. read more

first off, everyone should know this business has a F rating with the BBB. Secondly, they do not post the prices of the bikes on a tag in store due to "fluctuations" in prices claiming that they sell "30 bikes a day". This is a lie at worst and an overextension of the truth at best. The bikes are not priced because they want to get the most money out of you as possible. seeing what you'll offer to pay first instead of giving a flat rate. Then there is the gear. It's all overpriced again for profit. After buying two helmets around 120 each the visor broke after falling from the mattress to the carpeted floor. maybe a 6 inch fall.. This is supposed to protect you from an accident and it can't even withstand a fumble on a soft surface. Redline will not replace or refund you and will blame you and will laugh at you when you tell them hey I've had it for a week and it's made cheap can I get I store credit or a refund.. they clearly just want money. please go on Amazon for gear and anywhere else to purchase a motorcycle or ATV. please do not spend your money here you might as well burn the money you'll at least be warm from the fire which is more useful then anything they have to offer. Oh and if they are busy they will complain they "have no choice" but to help you. read more

I bought a used Ducati Multistrada V4 S, put a couple thousand miles on it in a short few weeks and then noticed that the front forks were leaking oil. Taylor at Redline told me they would take care of it. They picked up the bike and completely rebuilt the forks with the needed new seals. In the end Redline absorbed nearly $1,000 in labor to make things right. Could not be happier with the service and the bike! read more

Redline Powersports - My beauty in its new habitat. - Motorcycle Dealers Near Me - Myrtle Beach, South Carolina

Bought a bike from this place in November, after dealing with a terrible salesman (Davin), who decided to tell my parents who were with me buying this bike, all the illegal things you can do on it and all the past charges he personally accrued(?). Davin also told me I'd have the bike by the end of the week I bought it, and keep in touch throughout the week. I did not get a single call from them until a month later saying it was ready. Through out the time of waiting in the dark for my bike I called a lot and eventually got up with Davin, he said "if you're that pressed to ride it, you can pick it up when the part ships" Granted the bike had a recall, but telling me it was to be ready by the end of the week when Kawasaki had not even made the part yet for the recall, it seems like he just wanted to make a sale. I called many times between then and was always given attitude and the lady trying to "help" suggested I just bought a newer bike. It's very clear they only care about making a sale and once that sale is complete, you won't hear from them. I called many of times trying to get in touch with a manager but every time he happened to be at a meeting or at lunch and nobody could give me any info on him. I left this company alone for a month or so because it seems after all the lying and getting screwed over, nothing would come of it and it would fade away. Until recently when trying to get a hard plate for my bike I learned the bikes registration had not been transferred into my name. I was hit with a fine for that, they didn't seem so care, naturally I called and was unable to get up with a manager. After calling recently revolving my registration and plate, I was told that the issue had been fixed,,, the issue being my registration. They had nearly 3 months to do this, and ive been riding it for about 2 months, with a messed up registration. I write this in hopes if your thinking about going to redline, it is the worst deicison you can make, this place has stressed me out to death and jeopardized me getting in legal trouble. I didn't mention the online prices being drastically lower than what they'll try to get you to pay but that's irrelevant. I hope a manager sees this, because wow, this place is terrible. I havnt even scratched the surface with this review, so many more red flags that I didn't mention. I've told this story to countless employees just so they'd pretend to get the manager, I've had 3 people tell me he'd be calling me and well, it's been months. Anyways, don't buy from here or you'll get seriously screwed. read more

No one will give me answers to where my tags are...instead they have been keeping me on hold currently for 1 hour 37 minutes and 56 seconds. And caller ID will stop them from even answering the phone. Just need to know what's up with my tags??????????? read more

We brought our boat in for a regular service of the engine. We thought because they were a Yamaha dealer that they would be the best place to bring it to and the engine worked great, it just needed maintenance which should be easy. Nope. We paid our bill and brought our boat to the water and it putts and doesn't run. We opened the engine and found they hadn't pushed in the spark plugs and now they are full of water because we had put it in the water. Their mechanic comes out with new spark plugs and it still doesn't run. The mechanic then tells us that he doesn't work on boats, he works on ski dos and he would have told the service department to not take the boat in if he were there when we dropped it off. Furthermore, he said he wasn't there when the spark plugs came in, and he is the only mechanic, so someone else did it. WHAT??????? Disgusting! I'm now waiting for a reply because we are due the money we spent on the service that wasn't done properly and we are due the money that it will take to repair the engine with someone else now, and we are due the monthly storage of the boat since we haven't been able to use it in a month so far. Of course, no one is calling me back and we should have read the reviews but it was just a maintenance so it shouldn't have been a problem, but we now have a floating trailer. How is this place still in business?!? read more

There are more reputable dealers to choose from, buyer beware. I'd give this dealership a zero star rating but one star is the least you can give. I was lied to about a full Akropovic exhaust (2500.00 value) on a 2024 Superduke 1390, turned out 3 weeks later they provided documentation, it was a slipon. Also a tech pack that was to be installed for free (1100.00 value) it was all right there on the buyer's invoice, 2905.11 dealer added accessories. At the time, I realized they are really getting about 500.00 for the tech pack since the exhaust was worth about 2500.00. an Akropovic slipon is worth 1500.00. I let them process the tag, I got a temporary tag and it expired yesterday after a month and two weeks. I went to my local DMV and they had no record of the dealer sending them anything. The DMV suggested I call the dealership and "tell them they need to get off their a**" I called and got a story line, they sent it out last week and was working through documentation some as far back as December, I bought mine January 24th. I paid 24,500.00 out the door for a bike that was advertised for 19,999.00 on their website but when I called they had put a full Akropovic exhaust on it and it went sour from there with this dealership. Mysteriously they did not have the stock exhaust they took off. Oh they did help me load the bike on my truck, I thank them for that. read more

Horrible markups on Motorcycles. Horrible Customer Service. Slimy Practices. Called the store looking for a specific bike and they told me they had one. It was just off the truck and had not been assembled yet. I wanted to buy it then and there but they had me come in since the bike was not assembled, I assumed that meant I could not buy it over the phone because it was not assembled and inspected. Once I drove the 3+ hours to this location the bike I wanted had a 'sold' sticker on it but they acted like It was mine while in the shop. They kept having me look at multiple other bikes but I told them multiple times I wanted the specific bike I came in for. We then started the paperwork to start the purchase process. Once we got to the price they wanted over $12,000 for a bike that has an MSRP of $8,000. Over 50% MARKUP! Then when I was talking price telling them I did not want to pay the markup they told me the bike I wanted was actually sold to someone else but they were "PreApproving me for another motorcycle" This company is a joke. Steals money. Steals your time. Do not buy from them.I will NEVER consider RedLine EVER again. In the end I got the bike I wanted for $8200 from a reputable dealer in DC. read more

people please do your homework before think of dealing with this company. Please take the time to read the BBB report. It clearly shows the real story behind this company, not the fake reviews on their website. They seem to have no problem dealing with local customers who walk in paying cash but when you are out of town dealing with them on the internet or by phone they don't have time of day you. Please don't allow them to pull a HARD credit report and then they don't have time for you. They pulled my credit for a 7900.00 jet ski which ended up being $$12000.00 after all the little fees and charges, I also told them the payment range I wanted, they came back telling me I was approved with a really low interest rate with Payments almost twice what I originally wanted. I told them no I didn't want to do that. Since they pulled my credit and I now had a hard impact on my credit I ask about a ATV and or a dirt bike . I've called 3 times already a requested information and a payment estimate for eac, but the sales people don't have time for me now. This is a very sorry way to do business!!! Take time to read the BBB report, I wish I had !! read more

One very sad place I purchased a 2023 canam spyter It has 4.100 miles on it the trunk will not open .It will not go in Reverse..it is in the shop right for a new Alternator.,An the Brakes sounds like a fire truck..It has been one peace of SHIT...Myrtle Beach Redline power sports Is One sad Place..Do Not Go There..An I am still Walking.. read more

DO NOT TAKE YOUR MOTORCYCLE HERE FOR SERVICE!!! I bought a 2022 KTM RC 390 here and after 6 months it had a ECU failure. I took it in for repair since it was under warranty and they could not find the problem. After 5 or 6 months of taking the bike in and out of the shop they "finally had the parts to fix it." I took it in for them to fix it and i get a call from them about 3 or 4 days later and they said they WRECKED my bike. According to JOHN, they were going to get me into a new motrocycle and they did not. He just kept saying that they working on it and made my own insurance cover it, even though they wrecked it on a "TEST DRIVE".If you take your bike her for service just be aware that you are not covered, you bring it in at your own risk. They will not take resposability for wrecking your precious motorcycle. read more

Purchased a new bike at end of December 2023, paid in full at time of purchase. Never received my plate, temporary tag expired. Asked John, my salesman whats going on and he had no answers. Spoke with Glenn and only answer is "sometimes there is DMV delay" and he issued 2nd temp tag. 2 days later I get the property tax bill for the permanent plate. Turns out they registered/titled the bike to someone else! Avoid this dealership at all costs. They are great to deal with while they are taking your money, horrible after. Admin side is inept, has zero answers and will be unresponsive. read more

Me and my girlfriend both bought bikes from here and Andrew was an amazing sales representative and was very helpful in finding a motorcycle and a price that worked for the both of us. Will be going back in the future read more

I will never spend another dime in this place. Service is terrible . Prices are out of control. You guys need to go out of business read more

DO NOT FINANCE ANYTHING FROM THEM. RUN AWAY DONT WALK... Was told out the door pricing would be $12,500 actually was almost $18,000. Purchased the GAP/Torque protection and have been going in circles since May! Its September... I have called Redline and have been put on hold and transferred so many times I have lost count. They use Synchrony Bank, Redline calls them Syn"crony!" Now I know why. They don't have an online app or portal for people who purchase Redlines stuff. Bike was considered a total loss in May. In order for the GAP to kick in you must call Synchrony Bank and wait 10 days for them to only mail you a balance sheet. By that time, you have already paid them multiple times to keep your credit in good standing. So you have to keep calling for new statements to give the GAP people. Then the GAP people make you get multiple copies of all this information that Redline supposedly does not have or won't give you! After waiting months and months the insurance paid for the total loss, then Redline must subtract all these extras from their side all the while I'm still making payments. At this point I have an overpayment. Then Torque/GAP company sends the overpayment back to Redline! WHAT?? I already paid Redline the day I bought the Bike! why would you send them the refund check??? My thinking, Redline, Synchrony Bank and The Torque/Gap group are all working together to make a GAP claim nearly impossible to submit. After I get my refund check, I will be calling the Better Business Bureau. read more

I'd put no stars but you can't. Don't go here. Since new ownership it has gone down hill. Took 4 months for them to replace a battery and rectifier. They don't answer your calls. Had missing parts that we now have to order. This place is a joke. We will never use them again. Just use Bargers. They are trustworthy read more

We just purchased our 3rd bike from here within a year. Always a good selection, they update the showroom quite often. Taylor was able to work with the sales manager to get us a great deal on the ATV we wanted. We did have a trade in that Greg in service was able to look over, Greg also checked the warehouse for a specific color we wanted which he found and pulled out to have built the same day. I came back later in the day, as promised Greg had our new ATV built and ready to roll. Taylor was there to make sure we understood the break period etc. Glenn is always a pleasure to speak with, we appreciate his help with the understanding the warranty and paperwork etc. read more

Redline Powersports - Motorcycle Dealers Near Me - Myrtle Beach, South Carolina

Inept. On so many levels .... My husband called and talked to Glen .. even had him email us information about the utv we were looking at.. I have been looking at them on line and was so excited to actual touch and look at it. We told Glen we were coming. Yet when we arrive no recognition of correspondence until my husband showed him his email to us...My husband goes to find Glen while I look at ( what I though was my new ride). On closer inspection passenger seat had a tear and the seatbelt had a stain. The decals were pealing off. I still wanted to ride it. Glen goes off to find the keys. Oh my husband points out how discolored the top is .. then salesman could not answer even the simplest questions. After about 30 minutes .. no key and no information. If you have customers coming , a key and a clean vehicle to show them would be important .,. Had not even installed the battery and wasn't sure of the price,. We leave with money in our pockets, and me disappointed that customer service and product knowledge did not exist. Should have believed previous comments read more

This place has horriy customer service especially in their parts department. Why would when a customer is buying something and says if they need the return it they will bring it back and the employee says I don't like returns. Why be rude to your customers this is not a way to get customer. They now make you pay for their shipping of items to store which is supposed to be the business paying that now they make their customers pay it read more

Walked inside the showroom looking to purchase a side by side. No one bothered to speak to me or even acknowledge that I was in the store. 26 minutes I knew exactly what I was looking for , a Kawasaki mule. I'm a local and was trying to do business with a local company. But when the local company doesn't even talk with me. I will take my money elsewhere. read more

I ordered new tires for my motorcycle. Redline Powersports texted me when they came in. I decided to take a ride there to schedule a day and time for install. They took me in right away; I could see that they were very busy but they made the time for me. All the employees were very nice, professional and helpful as I walked around the dealership. read more

If I could give this place 0 stars I would. They expect you to buy 23,000 used machines without ever seeing it run, and the manager is the rudest man I've ever worked with in a professional setting. Please don't waste your time here EDIT: because I can't reply to the owner. We were not rude at all until they were extremely rude to us. We went in there ready to spend $23,000. And for us to spend as much on a toy as you can buy a car for, we need to test drive the machine before we sign any paperwork. And I'm not sure what wet conditions he's referring to either, as they had other machines sitting out front and those were okay? We will be ordering a brand new, not scratched up and not rusty RZR for the same price as their used one, and I highly recommend that anyone considering shopping here does the same read more

Responsive and professional in every sense of the word.. They sell excitement and dream machines...

To the business owner: Trying to give redline a chance despite all the terrible reviews. You have a USED rzr priced 1,000 over the price of a brand new one. With missing interior parts and scratches. I came with the asking price in cash no finance necessary. And your manager wouldn't even start this machine up and prove that it will go into gear before we sign papers to buy the machine. Now I realize why this machine has been there since at least october 2020. Your reasoning for one of your employees not to drive the rzr around the parking lot was that it doesn't belong on the pavement and that it would require you to replace the spark plugs after starting. And it wasn't wet conditions outside so save that reply. You have side by side parked on the sidewalk outside. Very ridiculous and I doubt you will ever sell that USED machine for $1000 over new price. Future customers: I would avoid this place at all cost. All the bad reviews you read here are 100% accurate. Don't know how this place is in business. I'd suggest rockingham sportcycles. Called them once leaving redline and they value their customers and have a side by side BRAND NEW that they are putting the oil in for us to come get. They told us we could drive around the parking lot even though we aren't since it's new and know it hasn't been tagged out. EDIT: REPLY TO OWNERS PATHETIC RESPONSE: it was bone dry outside no wet conditions.... And if you can't justify why your employee can't drive a side by side in the parking to prove it works you must know there is something wrong with it. If you call not signing papers to buy a used machine without seeing even the key turn on rude then youre gonna have trouble selling used machines. read more

BUYER BEWARE - Unethical charges for customers My experience with this dealership was overwhelmingly negative due to the ownership/finance manager, not the employees. My purchase was ruined over $15. My initial quote came back much higher than advertised online. The web ad I found clearly states "Your Price = $6,954." I was shocked to see that this dealership forces a $500 "prep" fee onto the purchasing customer. No where does the website state or relay this information. They explained it covered their cost in parts and labor to get the bike ready to sell. This is completely backwards from every other dealership I have EVER worked with. When the dealership is purchasing a used vehicle they offer a price to the seller that includes what they think they need to do to get the vehicle ready to sell. I highly suspect they are low balling customer selling vehicles, and then passing the cost off again on to customers purchasing the used vehicle essentially double dipping! When I asked for an itemized list and cost analysis of the work done to this "like new" used cycle with around 100 miles on it, the service work listed an inspection, oil charge, and sparkplug replacement totally $300 charge to the dealership from their service department. Yet I am still forced to pay $500 for this "prep" fee? Even though I disagreed with everything to this point in negotiations, I realize that inventory is low for motorcycles and this is the EXACT model I want. I ask them jokingly to take $15 off their offer to cover a tube of touch up paint from a website they recommended to me because they do not have a vendor to supply it to fix a small paint chip on the gas tank. They came back with a hard NO. Surely they won't break a sale over $15 when a US Military veteran is willing to rent a motorcycle trailer, drive 20 hours round trip to pick it up, and finishing the titling, sales tax processing and other processes my own when I get back to PA?? Most of the negotiations to this point where over text message. I called the office to speak to someone thinking it could be a communication error and was directed to the internet sales manager. She confirmed within 5 minutes that the finance manager and owner would not meet my simple request to cover the cost of a paint pen, regardless of my commitment to the sale. She explained that from their viewpoint, someone will buy it sooner or later for the price they want and my personal scenario is of no consequence to them. I was without words. Of course, I was told. "we'll be here Monday morning if you change your mind, hon" ask it was pretty much closing time. For me this was an ethical issue. With the amount of money I was to spend to travel down there, take a personal day from work due to the fact that it is a two-day trip for me, $15 is of no concern. To have the dealership flip a such a minute amount of money back in my face is an insult to retail and sales in general. They literally wouldn't cover the cost of a cup of coffee for myself and a friend that were planning to make this trip. I totally understand that it's not their fault I live half the country away. I get that it's their property and they can sell it on their terms. But after two consistent days of negotiations and trying to make a deal.... to which they have denied EVERY request I've asked - to be unwilling to compromise over $15 to fix a paint chip on a USED 2018 bike I wanted to buy is ABSOLUTELY anti-consumer. I hope this review helps other understand the mindset of the finance and sales team before they get too invested in something they want. Especially after the ridiculous year 2020 has been for us all. Hail hydra, hail corporate, let the little guys suffer. read more

Redline Powersports - The $15 paint chip that broke a sale. - Motorcycle Dealers Near Me - Myrtle Beach, South Carolina

Do not go here. My jet ski has been sitting there for 1 month to be serviced and was just told it could take months to get the new parts. Was told 4 different stories all by different people. Stay away from this place read more

Please read this review and understand why I'm giving Zach, JP and sales manager five stars. I was in search of a slingshot and I found two located in Myrtle Berach I contacted them and dealt with zack he was very nice very responsive but at some point I got a little upset because of the credit union( I was dealing with) not sending the money and Zach and JP was so patient with me. I was upset when the money finally got to them I just wanted my slingshot and I got a little pissy with them and it was not their fault but they came through........it took a few days but he drove it to other locations himself....... I recommend them to everyone in fact I am going to boast their name every time somebody asked me about this slingshot... guys thank you and I'm sorry for being a little obnoxious. Zack you are the best and I'm going to recommend everyone that come down to Myrtle Beach to come see you.. read more

Insurance agent recommended I take my 2020 Honda talon here. Did so for evaluation and break down.. they told insurance company the motor failed with 800 miles on the unit as normal wear and tear.. this was May 14, 2023... as of today through their Honda tech quiting and all the other BS I have been fed over the past year my talon runs after they rebuilt the motor, but now has clutch issues!! I haven't seen my talon since last year because it hasn't left their shop! No clutch issues when it went in and mind you I have been waiting a year on the repair I have already paid 4900$ of the 8900$ bill. I'm not usually the one to complain and I haven't over the past 365 days I haven't had my talon but hey anybody would at this point. Make it right redline admit you can't fix it refund my money and give me my damn talon back so I can put a motor in it!! Two squirrels and a monkey could have fixed it by now! I'll fix this review when one of you reaches out and makes this right!!! Next up social media! read more

Redline offers a huge selection of high quality products. Even more than this, their staff is professional, customer-focus, attentive, and caring. Mitch (Sales) and Cam (Sales) are outstanding. I highly recommend Redline...they treat you like family! read more

Communication is horrible. They don't respond/return phone calls, emails or personal visits. I had some after sale questions and issues and no response or follow up. read more

How does a new 2023 machine cost $10,699 and I get charged $11,995 okay mark up to make profit okay understandable. Then I receive a copy of my contract and I'm charged $875 for parts and labor? I haven't had any work done to the machine so why am I getting charged parts and labor. Is that from where it was traded in? Then that cost should have been taken off of the trade and not added to my loan. Then I get charged $1,195 for warranty and $899 for gap. She only told us it would be $5 a month and not that it would add that much to my loan. Then I'm getting charged $300 for a document fee? A car dealership don't even charge that. Y'all are just doing dirty business and trying to get money anyway possible and that's not acceptable. And idc if it adds "value" to the machine it made my loan go up to $16,000 wtf for a ,$10,000 machine. Nah man. Y'all either make this right or I'm going to park it at the store and leave it and it will be y'all's problem. And if it adds "value" then pay the $16k and take it back. I don't want anything else to do with y'all or the machine cause y'all are just snakes. A bunch of crooked people wanting money. The sales Man who helped us was great. He may not have known but someone should have said hey you're gonna get charged $875 for parts and labor that have been done from when it was traded in. Then want to call me and talk about they can help me but only can cancel my gap and warranty well that's not going to help sir. Do not beg me to remove my review if you're not going to do whatever to help like you said. When I get the assistance that I need and I am satisfied then I'll remove it. Until then a review will be on google, yelp and any other platform I can find. read more

I don't know what all the bad reviews are for. Whenever I'm down there and need something Katlyn is my go to and does a great job!

DO NOT BUY from RedLine Powersports Myrtle Beach My father in law whom is a VETERAN bought a 2021 slim from them in August, agreed to pay full price if they'd cover the cost of shipping it back to New York as we were on a family vacation. They agreed and hired a shipper who then KEPT the bike for a week and whomever they hired put 110 miles on the bike and broke something in the clutch. They took 35 days to finish the paperwork and he just recieved his plate last week. When he called Redline to discuss the miles on the bike, the clutch, and the missing key fob they apologized and then hung up! Customer service is despicable, whom they hired for shipping are TERRIBLE and they offered nothing other than an apology for a broken bike. If you shop here and spend thousands you'd think they be a little more helpful or concerned but don't be surprised if they screw you over too even if you've served our country they could give two shits how they treat you. read more

I have my bike brought there six days ago, I finally called them to find out what was going on and they were going to charge me well over $700 just to fix a carburetor on a EN 500 Kawasaki motorcycle that's absolutely stealing!!! that's taking money out of somebody's pocket, who can't afford it... I talked to David the service manager and all he could give me was a corporate answer of that's how much we charge... I also asked about an oil change and they were going to charge me $320 just to do an oil change!!! to me that's stealing... read more