I went in today to find a new bomber jacket and the fellow who helped me very knowledgeable, very…read moregiving of his time and within 15 minutes I was walking with a perfectly fitted beautiful leather jacket for a price that was so low I had to look at the sticker three times. Maybe I am just used to California pricing. Highly recommend. Ignore the 1-star reviews. They are posted by people who complain about petty things.

Leather shop that has a very friendly and knowledgeable staff. Huge selection of leather goods and…read moreaccessories. Be sure to grab a catalog as they ship all over the U.S.

Their attitude, they just don't seem to have welcoming energy. It was a down mood. I didn't even…read morefeel like asking any question after going there.

The GM and salesperson were both combative, which made the whole experience uncomfortable. If you…read morewant to be treated like a person instead of just a number, I'd recommend going somewhere else. I understand if a deal can't be made--that's completely fine--but cutting a customer off while they're asking reasonable questions about pricing is unprofessional. Not giving straightforward answers comes across as evasive and deceptive. If there had been transparency from the beginning about the numbers, the trade-in value, and the work done on the bike, this situation likely wouldn't have escalated. A more honest and respectful approach would have gone a long way.

Exceptional service and experience diagnosing my motorcycle and making accurate repairs at a great…read moreprice and most importantly HONESTY! Highly recommended Browns !

Excellent owner honest and trustworthy and very reliable. I would highly recommend him on all…read morelevels. My recommendation is 5 stars.

Pretty average Harley dealer. I don't believe they have the best deals here on motor clothes or…read moreaccessories. I've never seen anything here on sale or clearance, everything is just full price all the time. Staff is not well informed or trained on Harley products. I asked which weeks would be bike weeks this year and no one knew...had to Google it myself. You would think that the biggest and most busy weeks they have, the staff would know about it. This is the main dealership. They have a few other boutique shops in the area. Average selection of bikes here. Prices were not displayed on bikes leading me to believe that again, they want a premium price. Dealerships that want to move bikes tend to post the prices on the bikes and website, this dealer does neither--it's all "call for a price." When I was here last in September for Fall Bike Week...it was pretty damn weak. There was literally nothing going on at the dealer but a bikini bike wash. No vendors. No special events. Nothing. It's almost as if this dealer has nothing to do with Myrtle Beach Bike Week....I honestly believe it's something the city sets up.

My husband went here looking for a challenge coin while on vacation. They had great prices and…read moresales on the merch. The staff were friendly and seemed throughly interested in making conversation with us.

Well, I called to get a tire put on. They are very rude and They told me to drop it off. They can…read moreget to it when they have time so I dropped it off on a Monday. Went back on a Thursday still wasn't done I understand they're not a maintenance shop, but they do offer this service when I walked in on Thursday there was no one in the shop and they were just standing around talking this place, definitely needs new employees will not be going back

Typical corporate nonsense:  I spent a WHOPPING $700 + on a…read morehelmet to protect myself while riding (this is full price by the way, good luck ever getting the specific helmet you want on sale), and Cyclegear put this expensive order in the hands of FedEx for shipping purposes. After a few days the tracking information shows that it is stalled and not moving between destinations. When I contacted FedEX to find out what's going on, they freely admitted that the shipment is lost and at some point between transfers was not scanned in, even though the trucks that were moving it reached their destinations. They informed me that they could do nothing unless Cyclegear submitted a claim or a ticket on behalf of the delivery.  I contacted Cyclegear to get them to resolve this issue and of course, they pulled the same old Corporate nonsense. "we can't do anything about this. I don't know what FedEx is talking about. We can't submit any tickets. I don't have access to those systems." yadda yadda yadda. just stonewalling me while holding over 700 of my hard earned dollars.  I then explained to them that the North Charleston Store here appears to actually have the helmet in question in stock, and that I would just go and pick my helmet up from that store's inventory. just refund me for the Helmet i ordered and I will repurchase there since it's available. i PAID for this helmet in full. you HAVE what I paid for. just let me pick it up since your shipping failed.but no. of course not. Cyclegear sees fit to take my money and give me NOTHING AT ALL in return. No recourse. Cyclegear is taking no action to resolve this, just leaving the lost helmet eternally in limbo with FedEx and offering me no compensation. Something that would be so simple to solve becomes impossible because some stooge in an office hiding behind a phone is too lazy to fix it.  This is a lifelong boycott. I am an avid motorcyclist who lives covered in motorcycle gear, and I will never spend money with Cyclegear, Revzilla, J&P cycles or any of their puppet shell companies ever again. And if that helmet ever does arrive (which I seriously doubt it eve will, FedEx was clear on this) I'm immediately returning it. You will never get my money again, because you lack the basic skills to deal with simple situations in a fair and courteous way, and that is unforgivable for a retail business.

Great people, dropped off my wheel for new bearings and a few days later it was done-…read moreNice staff easy to work with- Oh beware of the attack puppy dog! LOL

These are the nicest people. They are very helpful. If you need any type of work done on your bike,…read morelook no further then Hard Knox Cycle to handle it for you. They are very fair when it comes to price, and they stand behind their work. I drive out of my way by 30 extra mins just to take my business to them. They are worth it. They also buy helmets and bikes. So if you're looking to sell your ride, these are the folks you want to deal with. Like I said, they are very fair.

We've been in a few times looking at the new Indian motorcycles. Each time we've been in Deb has…read morebeen so welcoming as we enter. Rob helped us along the process. And after a few test rides and deliberations, we bought the new motorcycle from their shop. Super easy to deal with. Answered all of our questions. Made the process simple. Couldn't ask for a better experience.

State Farm sent our 2005 Harley Davidson Fat Boy Anniversary Edition here after our accident. We…read morewere hoping to have the bike repaired and back within a few weeks/months. We were told it would cost about $5000 for the repairs but this figure changed weekly and so the repairs were never done. Ultimately, the figure was so high that State Farm chose to total the bike and pay us over $10,000 for the bike. We were heartbroken but with a bent frame, the bike was never going to ride the same again anyway. We got past it and replace the bike with a new Harley Davidson Street Glide Special-ZERO complaints. What we like the most about American Biker is their large inventory of bikes, Polaris, Indians, and 4 wheelers, Tons of fabulous gear & accessories including authentic Harley Davidson boots ( which Harley Davidson in both their North Charleston or Summerville stores do NOT CARRY)! Our interactions with their helpful staff has always been positive and their Parts Department is OUTSTANDING!! We are also kept in the loop of upcoming events held at American Biker by emails sent to us from Ann in the Parts Dept. Ms. Ann can always be found directing traffic during these events-she's very hands on and interactive. American Biker is a one stop shop for everything relating to riding. The prices are reasonable and the quality of the products sold are first quality. We pay 1/3 of the price for parts at American Biker than we pay at Low Country Harley Davidson. If I could give them a 10 star rating I would. Great Store Kudos!

I came here last week looking to get a trade in value for my sportster. I'm a long time gsxr rider,…read moregetting on in age and so I bought a sportster. Change in engine size is barely perceptible even with performance enhancing mods. Largely ignored by the sales team, came with the intention of buying more parts or, just trading in and starting fresh. There was one sales associate who seemed to be a straight shooter.. so I just kept eating my road pop tart and listened intently even though I was really waiting for that TIV report. I never had this issue before. Some made eye contact and kept right on walking by. Maybe it was my tattoos or I just looked like I didn't have the disposable income. Usually you're surrounded by a flock of salesman. Must be new management or owners because the merchandising in store is, lacking something to be desired. I hope they have a solid customer base out here that's not Military, because this dealership is everything I'm NOT looking for in a purchase experience. Same thing happened at new river which is sad because I really liked the guy who worked the parts counter. There are worse things than having to spend a small fortune in motorcycle parts elsewhere. Like Hardknox. 10/10 do NOT recommend. Then there was the one employee who complained about me smelling like the devils lettuce. Within EARSHOT!!! I looked right at her and she would not look up at me. She must have forgotten she's not trolling someone behind a keyboard.

After purchasing a $49,000 motorcycle from this dealership, I had them install a light kit and a…read moresissy bar. Less than a month later and with under 1,000 miles on the bike, the light strip they installed stopped working. What's frustrating is that the light kit supposedly has a lifetime warranty, yet I was told I would still need to pay for a diagnostic fee just to find out why it isn't working. Their diagnostic rate is $150 per hour. In my opinion, if a part fails that quickly after installation, it should be inspected under warranty without charging the customer just to look at it. On top of that, the customer service experience was disappointing. Instead of working toward a reasonable solution, the conversation turned into an argument. After spending this kind of money on a motorcycle, I expected better support. I regret purchasing my bike from this dealership and hope others read reviews carefully before deciding to buy here.

I've been using Meiko since the '90s. He does excellent work and he's the only one in his…read moreshop....no rookies like the Harley store. He not only finds and fixes your problem, he explains what caused it and how to prevent a recurrence. He's done custom work on 3 of my bikes and I've been pleased with all of it.

Have had my 2004 Big Dog chopper in 3 different shops in last 3 years and still not running right…read more Put a lot of money into it. One shop had it for almost 18 months. Took it to Myrtle Beach Performance and by the time I got home Maiko was calling me to tell me all the things wrong with it, including that it didn't have air compression release valves on it. Someone had removed them and plugged it up. Within 2 weeks he had all parts in and bike fixed. He did some extras and fixed the carburetor, put an oil light and neutral light on it. It runs awesome and no longer eating up batteries. The man's knowledge and ability to diagnose problems is amazing. Wish I had known about him 3 years ago. I would have saved a lot of money and been riding my bike instead of it sitting in some bike shop. Backstory: I met him at the Dairy Queen on 17 business in Surfside Beach. He had on his business shirt and I asked him about it. We got to talking and my Big Dog was in the parking lot. I'd just gotten it out of another shop. I mentioned it to him snd he wanted to see it. We went out and the screws had fallen out of the ignition cover. He said follow me to my shop snd I'll fix it. It was 8:30 at night. We followed him and he fixed the bike and wouldn't take a penny for his time. Within no time it burnt up a battery and I called him. All I can say is don't hesitate to take your bike to him. He's a world champion bike racer and he's a world champion at fixing bikes.