What an outstanding BMW motorcycle shop. I left an email on their website the night before I wanted…read moreservice. I was on Ocracoke Island and on the ferry in towards Cedar Island the next day Steve from parts and Service called me told me he could get my bike in right away. I rode it down to Wilmington. They got it in quick Service Steve, and the teamwork very Customer Service oriented very professional. The service is very quick as a matter of fact Steve recommended lunch across the street and before I was done with my great lunch. By the way Steve had texted me and let me know that the bike was ready so kudos to everybody at the shop. I'll definitely be back if I'm back here on the East Coast.

Service was excellent excellent advice for me for maintaining my bike and professionalread more

I came here last week looking to get a trade in value for my sportster. I'm a long time gsxr rider,…read moregetting on in age and so I bought a sportster. Change in engine size is barely perceptible even with performance enhancing mods. Largely ignored by the sales team, came with the intention of buying more parts or, just trading in and starting fresh. There was one sales associate who seemed to be a straight shooter.. so I just kept eating my road pop tart and listened intently even though I was really waiting for that TIV report. I never had this issue before. Some made eye contact and kept right on walking by. Maybe it was my tattoos or I just looked like I didn't have the disposable income. Usually you're surrounded by a flock of salesman. Must be new management or owners because the merchandising in store is, lacking something to be desired. I hope they have a solid customer base out here that's not Military, because this dealership is everything I'm NOT looking for in a purchase experience. Same thing happened at new river which is sad because I really liked the guy who worked the parts counter. There are worse things than having to spend a small fortune in motorcycle parts elsewhere. Like Hardknox. 10/10 do NOT recommend. Then there was the one employee who complained about me smelling like the devils lettuce. Within EARSHOT!!! I looked right at her and she would not look up at me. She must have forgotten she's not trolling someone behind a keyboard.

After purchasing a $49,000 motorcycle from this dealership, I had them install a light kit and a…read moresissy bar. Less than a month later and with under 1,000 miles on the bike, the light strip they installed stopped working. What's frustrating is that the light kit supposedly has a lifetime warranty, yet I was told I would still need to pay for a diagnostic fee just to find out why it isn't working. Their diagnostic rate is $150 per hour. In my opinion, if a part fails that quickly after installation, it should be inspected under warranty without charging the customer just to look at it. On top of that, the customer service experience was disappointing. Instead of working toward a reasonable solution, the conversation turned into an argument. After spending this kind of money on a motorcycle, I expected better support. I regret purchasing my bike from this dealership and hope others read reviews carefully before deciding to buy here.

Awesome!! Customer service is seriously the best in town! Polite and personable without the…read morepressure sometimes found at other dealers. I was looking at Shaw and one other place and at Shaw Motor Sports they let me take my time without standing over me, pushing me to buy. The guys there are fun, professional, and made it easy for me to find my car. I ended up getting a great car at a great price and couldn't be happier. This is the ONLY place in town to get your car!

BUYER BEWARE!!! Update to 10/10/2013 review: To add insult to injury, the warranty they sold my…read moredaughter with the guarantee that "all repairs would be covered" are in fact NOT covered because the warranty company says "they are pre-existing conditions that should have been fixed by the dealership". So, my 18-year-old daughter's hard earned $6000.00 has just been tossed to the wind. Shaw MotorSports refuses to refund her money and after 4 trips back to their sleazy establishment and several trips to the repair shop (where the car now sits) she is unable to drive the car she purchased from them. Nor will she be able to come up with the $2000.00 that is needed for repairs. Congrats Shaw MotorSports!! You just stole candy from a baby. I hope you sleep well at night knowing that you are a bunch of rip-off artists. Your sales tactics are fraudulent and you have added to the slimy reputation of all car salesmen.

Beautiful new location for Indian motorcycle in Wilmington…read more Went there looking for a new Indian dealership to buy from since my local one has been less than dependable. There are not alot of Indian Dealerships around, so the ones here have a monopoly on the product which can lead to deteriorating service. So far, with the limited dealings with Battleship Indian, it has been a pleasant experience. The staff were all friendly and helpful. I spoke to Anthony, service advisor, who was a great help with a uncovered warranty issue. He got the matter resolved in a timely manner and to everyone's satisfaction. I will continue to use this dealership and refer everyone over to them. It is worth the extra 45 minutes to ride there than go locally. I will update as I have more sales and service contact with them.

I bought two bikes from Battleship. Had a great experience both times!…read more Also, They sold a bike for me last month. Got what I wanted for the bike! Only took them a couple of weeks to sell the bike! Picked the check up in two days!! Always been treated 100 at Battleship. The owner and the staff are great!!

Excellent Service & Prices First time in, dropped off new…read moretires to be mounted and balanced on my wheels (off the bike). Couldn't ask for a faster level of effort. The bonus- customer service like it used to be and should be elsewhere, personable and professional. The go to shop for anything I can't do with the RT.

Poor attention to detail and lack of follow through. Think twice!!…read more I had an initial good conversation with Peter on inspecting and rebuilding/resealing my R50/5 transmission. Upon receiving it back, I was billed for a seal that wasn't replaced, there was a poorly installed output seal (that would have severely leaked), and vice grip/pliers marks on my shift lever. I also noticed a good sized crack on my output drive flange. After another conversation, Peter got the tranny back...This was now to repair his poor craftsmanship and lack of attention to detail. He replaced the seals, but failed to address the cracked drive flange - He reinstalled in on the new seal. Note: This was pointed out to him with a note in the shipping box, through email with photos, and via text. It took several days to get a response from Peter after receiving the transmission back a second time. He said he would offer a new flange at a "good price." After a few attempts to get in touch with him again, he never responded. This was a frustrating experience that made me question the whole inspection process. Also, don't pay with Zelle as you have no recourse on the payment if services weren't' delivered as promised.

Revel 42 has been fair and delivered on everything. Sales process was fair, we upgraded to street…read morelegal two years later and that was perfectly done. We had a brake light that wouldn't turn off a year later. They picked up cart, fixed and delivered at no charge and Anthony service manager said "we stand behind our work" which he did at no charge. Scott the service technician and team goes above and beyond. Super reliable service and great communication. Would recommend and use them again with no hesitation. Great business.

We bought our first golf cart there in 2021 and had great service. Needed a bigger cart so we went…read moreback. Big mistake. Had a sales person that was new and no one was willing to help him. Worst experience of our life. Would not recommend this place to anyone. Brought friends there before but won't anymore. When cart was finally delivered it was scraped and had a gauged too for a new cart. Had to call another area Revel to help get answers from this one. Poor management and poor service! Go somewhere else.

Major scam artists. Do not buy from this business. Do to character length restrictions, I cannot…read moregive a detailed account of my experience so let me sum it up. Wednesday - bought used scooter. rode home. no headlights. speedometer didn't work. Thursday - took back for repairs. Fixed (allegedly) went to work. Discovered fuel line was disconnected and batter had been changed to an older one. Friday - took scooter for repairs again. Claimed to put new battery in it. Also told me it had an electrical problem and they fixed it. That night it will not start despite being jumped by a car. Saturday - had scooter delivered to Kings. I just wanted a refund. They refused. Offered me another scooter. I selected one. They said it needed a batter. 90 minutes later the battery is still not replaced and I have to be at work. I say I will pick it up Monday. They tell me that would be better because it has an electrical issue that still needs to be fixed (first I'm hearing about it). Monday - I go to pick up the scooter. its in pieces in the garage. they put it back together and have swapped out parts. it is not the one I picked out on Saturday. I tell them I want my money back. They tell me no and that I have to take a red scooter instead. I say no. They tell me that if I do not they will leave it on the lawn for someone to steal and I ill be liable. I agree to take it. They send the blue one as a loaner to someone who was having repair work done. He calls 20 minutes later broken down. 3 hours in the cold later, they finally let me go home but do not give me an updated invoice. In this time the owner also offered me to smoke a joint(weed) with him and lit up in front of me. Tuesday - scooter is having trouble starting. Wednesday - scooter will not start at all. Battery is shot. I call for a pick up and they tell me it is a $30 charge. I have a friend deliver it instead. When I ask for the updated invoice showing this scooter they refuse to give it to me until I pick it up from being repair. I have filed a complaint with BBB and AG's Consumer Protection and a chargeback with my bank. These people are scammers. Stay away!

I would not do business here. I went in to check the place…read moreout for my ex-wife. They were selling parts from my motorcycle which was stolen back in September. I had a big hoopla with the WPD and the WPD told me they have raided the place in the past. The scooters on display looked dirty, like recently ridden road dirty. I am not alleging that Scooter King are thieves, criminals or liars. I note that scooter and motorcycle theft is very common in Wilmington. The owner told the police officer I was with that they often buy's used scooters which do not have their key. Does the place look like a chopshop? I don't know I have never been in one.