I went in for an oil change. My service member was engaging and very professional. I was in and put…read morein 30 minute. Once home I checked oil level, checked for leaks and that the oil life had been reset, level full, no leaks and oil life had been reset. I am happy with the service provided and would recommend to other.

we wanted to buy 2 new jeeps from them and there prices where inflated and would not work with are…read moretrade in. we saved a lot going somewhere else. but then we took are new jeep for oil change there because they were closer to us. there service was not friendly I said I wanted everything the jeep wave gives us meaning rotate tires and oil change. They did not rotate tires. had to go back the next day. So if you ate out to buy I suggest go elsewhere

I can't find a page for their dodge dealership, so this is the closest…read more I'm not completely dissatisfied in the service I received however I don't believe that they did anything at all to make sure I enjoyed my experience. I will say that they able to get my vehicle in to be serviced in a timely manner which was great because no where in the Austin area was able to get my truck in for recall work or warranty work for over a month. Frustrating. Sames dodge was able to get my truck in same week. With that being said I did have some extensive work that had to be done on my truck so I dropped off the night before, and called before doing so to verify with the service department that my truck would be done same day, I was told by there service manager that would be no problems and wouldn't take more than a day. Well it turned out to did take more than a day and almost up to three days. I would have liked to know this in advance so I could have planned for a rental or even courtesy vehicle When I showed to pick up my truck it wasn't washed wasn't vacuumed nothing. I honestly would have thought a courtesy wash would have been appropriate but, I guess it's hard to find a dealer around who really goes an extra mile. Other than that I've had a great experience, and this one time won't prevent me from going back, everyone I talked to was nice and personable.

I took my pristine 2001 Lincoln Town car to sames service for a new motorcraft battery and to…read morereplace the electric window motors with original Lincoln parts...they kept my car for over six months and left the alarm on which ran the battery out...they ruined my car by attempting to use cheap O'Reilly aftermarket parts which never worked...then I paid them $150 to deliver my car. They dropped it off with a dead battery and open windows...in all I spent $3000 for repairs...they really screwed me good. Some of the bogus repairs that sames charged me for but never got roghtWhen I called the general manager I had to wait weeks because he was on vacation. When I finally did speak to him he told me to take my car to a shade tree mechanic and told me to fuck myself. Caviat emptor ...buyer beware the service department at sames ford are criminals. Then I towed my car to alpha one Ford in Lagrange where I spent another $1000 to fix

They are very receptive to questions and Showing you their…read moregolf carts. They are great at Fixing any problems that arise

Great service!. Knowledgeable staff as well as friendly…read more Am glad I was able to find a local shop that has great c customer service! Thank You Again!!

Great and HONEST service. Took my truck in for a blown spark plug. I'm new to the Kyle area and…read moreneeded a repair shop. I have FOUND IT in Kyle Automotive. Brian is the owner and great to work with. They could have said they had to remove the head and tap out the plug hold, But they did not and instead used a less expensive repair, which is working great. Great price for the repair. I appreciate the HONEST work and friendly staff. I HIGHLY recommend this shop. Thank you. And thank the Lord for leading me to this shop. 5 Stars from me.

This place was my absolute pleasure to experience! Went separate times for a Ford-150, Volkswagen…read moreJetta, and Hyundai Venue. The caged were knowledgeable, friendly, and impressively quick. They always let you know upfront all the services needed and the costs. My Jetta had been giving me so much trouble with the brakes, and I was constantly told by other auto shops that they were fine. Kyle Automative found the issue the same day I took it in, needed a repair on tires and a set of new brakes. These guys are true pros!

Great work! The owner is friendly and professional, and makes you feel welcomed. Fast and accurate.read more

O-M-G, Avoid this shop! BIZARRE, UNHINGED BEHAVIOR, June 20, 2022…read more I called Cool Tint Shop on 6/18/22 & got no answer but businesses rarely have office staff these days. Being just 10-12 minutes away, I drove over and saw a man in the open garage tinting a car's windows. There were perhaps 2 -3 other cars which might've in queue at 1:25pm (they closed at 6pm). Not wanting to interrupt, I tried the door of what looked like an office: Locked. I saw no one else, so I returned to the man I'd seen to ask if he could fit my car in that day. The young man (blackish-brown hair, 30-ish, 6-6'1", med thin build) who I'll call "tint guy" stopped to hear my question, He responded shaking his head and seeming almost annoyed, but it WAS hot and I WAS interrupting. He said no, he couldn't do it. Understood. I said OK and explained that I only came because I'd tried calling beforehand but got no answer. He repeated "I can't do it." He went back to his work without suggesting I return at a different time or day or offering any such option. I left and chalked it up to bad timing. Two days later, my husband called, hoping we'd have better luck. No answer, but seconds later, Cool Tint Shop called back. On speaker, I recognized tint guy's voice saying we could bring our car & he'd get to it by 1pm. Husband said we'd drop off in an hour. They discussed a few specs and we prepared to go in two cars, one to drop off at Cool Tint, where we'd pay in advance before continuing to Taylor for a scheduled commitment--YAY! We got there 70 minutes later and tint guy exited the open garage door to meet us (no one else visible & no obvious cars in queue). Husband said he was the one who called earlier about dropping off the Honda. Oddly, tint guy asked: "Do you have an appointment? Because..." (he trailed off), Husband cut in: "No, but you said on the phone we could bring it in." Tint guy then said something that included "Don't get mad at me." We both thought it was a joke about the difference between saying "bring your car in" vs. "you have an appointment." We chuckled, but tint guy repeated (dead serious & more forcefully) "No, don't get mad at me!" We were stunned & speechless at his sudden ire. TG then asked, "Were you getting ceramic? Because I've got a ceramic appointment." Husband said "No, we said regular." Tint guy then said "No... I'm not doing it. I can't/am not going to do it." Still in shock, we reminded tint guy he'd agreed to tint our windows just over an hour ago & told us to bring the car. Tint guy rapidly began to lose it and incoherently tried to explain why he wouldn't provide the previously-agreed upon service. I asked why he was saying this (or behaving this way). Tint guy put his hands out defensively (like "stay away from me") and repeated he wasn't going to do it. "I'm not dealing with you all coming in and getting all angry with with me--I'm not doing it." He had became so upset that physical stress caused his voice to quiver and break! It was altogether MIND BOGGLING. Tint guy then gestured to the west and said (shaky voiced)"There's another shop down there you can go to," He began fumbling with putting ear pods/buds in & turning his body and attention away from us. Husband stared at me in disbelief for a second, but was then done, simply saying to me: "Let's go" as he started for his car. As an Austin police officer, I am accomplished/was departmentally-commended for de-escalating stressful situations. (Also received Austin Dispute Resolution Center 'Peacemaker of the Year" award).Tint guy's meltdown had nothing to do with us (mid-60's couple) and I certainly would never spend a penny with him after such treatment. But I wanted to assure TG there was no anger or ill will on our part--that this was an epic misunderstanding. As I spoke, he abruptly walked into the garage and lowered the door to shut behind him. That's how our experience with Cool Tint Shop began and ended. I can't (don't want to) get into tint guy's head, but as an elder African American, I CAN identify what racism feels like, and I'd be remiss not to say that's precisely what this experience FELT like. To both of us. I STRONGLY advise against doing business with this company at least as long as tint guy (described in paragraph 2 above) is there.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

We had an excellent experience. The customer service was top-notch--efficient, friendly,…read morecommunicative, and easy to coordinate with. We previously had one of our cars tinted through our BMW dealership, and Sunbusters service was considerably less expensive (half the price) and much easier to schedule. We simply called and were able to get an appointment the next day. I walked out thinking I would gladly recommend your business to friends. Appreciate the high-quality service.

Maybe someone will like them they are just to expensive for me I got tint elsewhere for half what…read morethey charge.