I never received a photo/plaque order from my son's previous season. So when it was time to take…read morephotos this season I was told they would rectify the situation the situation. I then received photos from the previous season but still no plaque. I called requesting a refund and am told that there's a 30 refund policy that had passed on something I never received?! So I said can you provide me with a 2nd plaque for the inconvenience and was told no because I didn't order one. Then I was told the issue was in the packing department where people were recently fired for bad work which I thought was unprofessional. I try to support small businesses but if this is how you treat your customers I'll just print my photos at walgreens and plaques off Amazon going forward

This is the worst photography company very unorganized and unprofessional do not take any pictures…read morefrom them. This company doesn't know the word customer satisfaction I do not recommend them. Look elsewhere for professionalism .

Scott is always so helpful and responds quickly. He has a wide selection of equipment to fit your…read moreneeds for whatever you're shooting. I'm very happy to have found a place that is not only reasonably priced, but also kind and knowledgeable.

Scotty is the best. He's highly knowledgeable on anything and everything that has to do with…read morephotography and videography and lenses. If you just let him know what your goals are for your photography or videography, he can help set you up with what lenses will work best. The prices are extremely reasonable, make sure you bring your camera to test out the lenses before you go on your shoot, Scotty wants to make sure you're satisfied with the lens/lenses before you leave. When you rent from here, make sure to ask for Scotty, he will go above and beyond to meet your needs!

Scott was absolutely fantastic. He did an amazing job with our photos. I was able to find a Groupon…read morefor the session so that's a win! Very excited to receive our photos back!!!

The 5 stars are for SCOTT!…read more We have been getting Christmas card pics done here for the last six years. We have had a good experience maybe twice (Groupon is why we keep coming back). We just had them done again, and this year we hit the jackpot with Scott. This man is way over qualified to be working there- but I benefited from that. Not only is he great with kids, he is quick, professional, hardworking, and a true photographer. Usually we have around 100 pics to look through and choose, and honestly last year they were so bad I could hardly even choose two. This year, Scott took a grand total of maybe 15 pics and they were all winners. I love my toddler more than life, and he is the cutest thing in the entire world to me. So take me seriously when I say that when he poses he looks like a demon possessed animatronic. Scott made him laugh, got great candid shots of his sweet natural smile, put him in amazing poses, and even got some sweet shots with the parents. The entire shoot from intake to checkout was handled by him and went smooth as silk. JC Penny needs to give this man a raise. Ask for SCOTT!!!

I have been dealing with Pic Photo Lab for over 30 plus years!!!!! That should tell you something…read more The service is excellent the staff is very professional caring and friendly making you feel welcome to do business with them. It been time things don't always go ours way but that just apart of life. Pic Staff will always bend over backward and go that extra yard to get the job done to your satisfaction. Keeps up the excellent service that you and your staff provide to the community.

Pic Pro Lab is very professional and welcoming. I felt good doing business with them, in fact,…read moreafter seeing there work on my photo restoration, I realized they also do framing of art work and so much more. I would definitely recommend this company.

My favorite place to get my film developed! I love seeing the owner, he makes me so happy. They…read moreoffer digital copies via flash drive and printed copies as well. I've done both multiple times over the last few years. They deliver quality and it takes about 10 days for development. I think the price is fair, and I'm always happy with results!

They've been in Escondido for a few decades, same proprietor, quality service! Bob really knows his…read morestuff. I've had camera repair, color processing, and I've used the self service black and white equipment MANY, many times!

I've used FX imaging for photography and custom color printing. His expertise in lighting and…read morecreative design is unsurpassed. He's done printing and brochure work for me that work would have cost thousands of dollars anywhere else but because he can do it all he saved me so much money. And the best part is my customers love my new prints and brochures. Give David a call see for yourself. Simply the best and affordable. Henri Sparrow Studios

From the owner: FX Imaging is the Inland Empire's Premier Photography Studio. We are the product specialists. We…read moreshoot with a Hasselblad 50megapixel medium-format camera. Our studio has a 3-wall cove, ceiling included, with the ability to shoot items as large as cars, with a 12 foot ceiling height. We do on-premesis large-format printing, custom mounting and framing, and vinyl lettering/graphics. We have a 4-post automobile lift, and a forklift for heavy items. 50amp 220v electrical service, full heating and air-conditioning, and even a pool for those who want to relax while we do all the hard stuff. Stop by and see us, the first shot is free.

It was so much fun working with Marques and the pictures came out amazing ! He's a talented…read morephotographer with a unique style . Look forward to collaborating with him again in the future . Highly recommend!!!

Marques is such a pleasure to work with! He's great at what he does and provides amazing customer…read moreservice. We chose Marques to capture our first child's maternity photos and they came out amazing! We are so happy with the results and look forward to using him again in the near future for our baby photos.

The kind of service I received today deserves a 5 star rating. Staffs in this department were very…read morehelpful and patience in helping me get my photos done in time. Vince and Phyllis totally deserves 5 stars. Thank you so much for your excellent work.

I am very upset. I submitted 5 disposable cameras for development on March 23rd 2021. I was told by…read morethe associate that my film would be back in 2 weeks. Since then going on 7 MONTHS now I have NOT been able to get any honest answers as to what happened to my film NOR CAN I GET 1 MANAGER IN CHARGE TI RETURN MY CALLS. I have called many times every month and left messages with assiciates and they ALL promise me that a manager will return my call the next day, I STILL HAVE NOT RECEIVED ANY CALLS BACK FROM ANY MANAGEMENT!! When I speak to associates they have all told me the same lie. And I say lie because I was told by everyone who I have spoke to that Fuji the company they "supposedly" sent my film to was behind in orderes and it was their fault and I was to contact them myself!!?? Walmart has NO record on file that they have recieved or sent my film even though I physically walked in there March 23rd 2021 and filled out the envelopes myself and took my portion of the delivery envelopes that has my order numbers on them I also asked the associate when I should expect my film to be returned. He told me 2 weeks at the latest as he asked me if I put my phone number on the envelopes and then threw my 5 envelopes in the bin. SO! It gets better! I called Fuji myself (since now it has apparently become MY RESPONSIBILITY to find my own,very priceless property!) I spoke to a very helpful empathetic customer service person (Sherri) she took over 30min trying to track down anything she could for me and my order numbers. She researched the whole system and noticed order numbers before mine and after mine were in their system but NOTHING for my name or envelope numbers. She also told me they have a call log that they are required to keep for this very issue and that NOT ONE WALMART ASSOCIATE FROM REDLANDS HAS EVER BEEN LOGGED IN AS CALLING in regards to MY order. She said they have called for other orders but NOT mine. At this time 7 MONTHS later I am SO upset, very frustrated and really emotional. These were pictures of my children up to 25 years ago. I can barely talk about it without wanting to cry and I CAN NOT UNDERSTAND THE LACK OF SERVICE, PROFESSIONALISM, AND BLATANT DISREGARD!! I have emailed corporate and will call them as well. If you are considering leaving you precious film of memories with Walmart I would say don't!!!!!!