I found them to be very professional and easy to work with when I needed a car moved from one…read moreparticular dealership to a different auto shop. Very reasonable price- I called quite a few places and this was the cheapest I could find to move a vehicle from a place in Sioux Falls to a place in Tea. They also honored the 10% off that was advertised here on Yelp on top of the price they had already quoted me. They were on time and friendly throughout the whole process. I would definitely use their service again.

This has got to be the worst towing service in Sioux Falls, SD, I called Thursday morning to have a…read morecar towed said they would come and get it nothing called again Thursday afternoon said they would be here by 4 pm nothing and today is Friday and the car is still there. Will have to call a different and more honest and reliable towing service today.

I was in an accident in Brandon South Dakota it was my fault. Pulled out into traffic incorrectly…read more Front left fender wheel or damaged and it was undrivable. Escape was the towing company that was called. Were quick and efficient. I had to clean my truck out and they were open Saturday morning and I was able to clean out my truck. Being old and pretty beat up it was hard for me to clean the truck out. I asked for help and the owner came out and help me move all my junk from my jeep to my rental car. It took about half an hour of his time. I tried to tip him but he wouldn't allow it. Good people, good service, do their best to help you. They are highly recommended by me.

Keith who I suppose is their on call was extremely unprofessional and rude. He seemed to be more…read morein a hurry to get off shift than to help.

Reavis had great communication and was very accommodating to our situation. Handled everything with…read moreprofessionalism and kindness.

I was stuck in Sioux Falls with a dead battery, 400 miles from home. The first guy AAA sent out…read morecouldn't successfully jump start my Prius, and he told me to call AAA again for a tow truck. Herman came out and not only got the car started, he invited me to follow him for a mile or so, to reassure me that I'd be able to get home. His professionalism saved me in a difficult time. Definitely five-star behavior! (For what it's worth, I notice everyone who has given this company one star is unable to spell.)

I am not sure why they only have 2 1/2 stars. I just used them this morning and they are 5 star all…read morethe way. They came out very quickly and the gentleman was very nice and extremely helpful. On my invoice it states his name is Dick. I would highly recommend them and their services to everyone. Give them a try you will not be disappointed. Thank you, Vickie

NEVER WORK WITH THIS COMPANY…read more My dad tragically passed away on the side of the interstate from a heart attack. His truck was towed by A Plus Towing while our family was dealing with the aftermath of his sudden death. We couldn't find his wallet, so the trooper helping us contacted the company to see if he could access my dad's truck. They wanted $150 just to unlock the gate so the trooper could look for it, since it was a Sunday and they were "closed." The next day, I went there myself. I understand that they have procedures for releasing vehicles to family members. That was not the issue. The issue was the complete lack of compassion. After the trooper contacted his lieutenant, who then contacted the company to release my dad's truck to me, Jeremiah told me: "Just because we talked to the lieutenant, I still don't know if I WANT to release it to you." I was absolutely stunned. He walked away, clearly annoyed, and brought me to my dad's truck. My dad had just died, and instead of showing even a little empathy, I was treated like an inconvenience. His truck had been there a little over 24 hours, and I was charged over $300. This review is not about the money. It's not even about their policies. Businesses have rules, and I understand that. It's about how you treat people when they are going through one of the worst moments of their lives. There was no compassion shown to me, especially from Jeremiah. I sincerely hope no other grieving family has to experience this kind of treatment--or work with this company again.

This will likely get deleted as that seems to be the MO of this business, but this is the shadiest…read moretowing company in the Sioux Fall's area. Requires "cash only" but then doesn't have change for payments (seems convenient) and the owner had a huge hickie on his neck this morning (classy). They threatened to call the police on my daughter because she was questioning their business practices. All in all, it seems they can't handle any criticism or honest reviews of their business. If you see this before it's deleted, please be sure to tell everyone you know that Platinum Towing is desperate to take your money and they also like to threaten 20 year old women who question them with police action.

Weekend accident and called Platinum with a pick up/ drop off location. My SUV was towed and…read moredelivered within hours of placing the call. Paid over the phone - as painless as possible, considering the circumstances. Will use again if ever needed!

I did not work with them but was nearly hit by one of their drivers. I called the company and…read moreexplained to an employee what happened. They said they would speak with the people who drove the flatbed trucks.

We had been laid off and lost clients during current pandemic, hence ran out of gas, then towed by…read morethis company. What a bunch of inhumane people to work with: [1] Car was towed 4/05 [2] Called Minnehaha Motor Vehicle, no answer, cant chat, no PC [3] Called tow Co 4/20 to get an idea for saving the cash [4] Got Certified mail 4/29 for Notice of tow [5] How much they want to get car back Approx $1,000 I understand all business has to bill/charge and survive!! But if this is what we call business, it is cut throat and thieving At $30/day storage knowing that we are ALL same boat, and still taking title without working with us ( mind you, we are at bottom tier class below poverty ) as the lady arrogantly told us " We will get your Title regardless, and will dispose of the car for you " Lady, YOU WILL GET YOURS one day

I had a 3,000 dollar 2003 Mitsubishi Gialante V-XR borrowed out to someone then they got it stolen…read morefrom them and the gentleman that was in possession of it they had a warrant out for his arrest when you get pulled over in it was given the car back from the tow yard by using a fake short staffed ID with my name and picture on it why would they not have mailed me out a 10 day notice this happened in May and I didn't find out until September when it was already in another tow yard and I didn't get a notice that neither and they want 2 thousand $800 to get out my own vehicle that was originally borrowed then gets stolen. Period. They should have notified me within 10 days that is law for a tow yard.

Parked my car for barely an hour and a half at my brothers apartment complex…read more Property manager is cool, so he doesn't care if we park in the grass when there isn't any guest parking left (which in my case there wasn't) Property manager said he didn't authorize to have anyone towed, yet these greedy mother fuckers took the car anyway! His landlord is always super chill and said he never has anyone towed ever. Said they probably had someone call it in or If someone was patrolling and saw it. $312 for one day. JESUSSSSSS CHRIST. Most people are paycheck to paycheck these days, so now I am 100% broke until my paycheck until about a week and half from now. Thanks for the highway robbery all American towing!

You are better off pushing your car to someplace than having to deal with them. The lady who works…read moreat the front is arrogant and rude, I'm shocked she still has a job after the amount of complaints she has. The driver will tell you what you want to hear to get you to use their service and trap you. He told us that they could possibly buy you vehicle off of you if you don't want it but when you go into the store they will tell you that they have a policy of not doing that. This company is predatory and does not care about you, only their bottom line and making money. DO NOT USE. Also it has a daily impound fee of $50... be for real right now, that is absurd.