1. Redefyne Moving & Storage

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    Portland, OR

    Redefyne Moving & Storage

    4.0 (244 reviews)
    Closed • 8:30 am - 4:45 pm

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    Services - Redefyne Moving & Storage

    In-state moving

    Out-of-state moving

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    Shelving that movers did not take.

    Redefyne Moving & Storage Patrick McGuire Posting publicly across Google Overall I would rate Redefyne Moving an overall average of three stars. We moved from Oregon to No. Idaho after being in the same house for 18 years. We rented an 8ft Uhaul trailer to take items they could not move such as plants and household cleaners. Communication/Customer Service- Overall rating of one and a half stars. There was lack of communication from the foreman, customer service office, operations manager and owner named Aaron. He conducted the estimate remotely. Not given an option to have him come in person although later were told that we could have requested in person estimate. Home was 2400 squae feet with lots of storage in our garage attic. If Aaron had come to our home we feel that we would have been able to retain some of the items left behind such as ladder, dolly, picture, shelving and other misc. items as he would have been able to better tell us what would fit. During move they failed to ask us whether we still wanted towels for showering, untensils, tools to remove the TV mounts. Also specifics for preparation prior to the move were not mentioned to us. They should remind the customer what needs to be done prior to the move so the move is successful. The foreman Tyler was rude, and difficult to deal with when we addressed issues. He was argumentative always pointing fault to us instead of what he and his team could have done been better. Also, very aggressive and demanded payment at the end of the packing. I was not aware that we had to pay for the pack day separately versus at the end of the move as it was not discussed with me. I contacted the operations manager Dylan to voice my concerns on Day 2 when they loaded the trucks in addition I sent him numberous pics of items left behind by the movers. The foreman failed to discuss items that they left behind prior to leaving our house and driving to No. Idaho. We realize moving trucks may have been at capacity but some items could have been swamped out if they would have communicated with us. He listened to my concerns and said he would talk to Tyler about communication and how he deals with customers. I asked him to call me when the movers were unloading at our new house but he did not. Tyler discussed my concerns but would not accept responsibility for any of the items left behind but instead said we should have been more prepared. The unpacking on Day 3 went much better although the movers placed several boxes in the wrong room despite the labeling on the boxes. At the end of the day, Tyler requested final payment and asked if we wanted to leave a tip. Considering all the issues that we had I was reluctant to leave a tip but ended up leaving $150. The foreman asked if that was $150 per mover. I thought his comment was inappropriate and made me feel that I was not tipping enough. Move Out- Overall rating of 2.5 based on items left behind without discussing with us first. I left my wife behind so I could be at house for the unpacking. My wife stayed behind to clean up the garage and deal with items left behind. Luckily we rented a Uhaul to handle some of the overflow, neighbors and some good friends helped to get us out of the house in time for the new owners to move in. Move In- Overall rating of 4. The move in went better as the movers and foreman asked me for the most part where items should be located. There were boxes and items even though marked for a certain room were not placed in the appropriate location. The day after, contacted Dylan, the operations manager to discuss my concerns since he had not returned my call. He apologized and was receptive to my feedback. I requested a discount off the final move and he took $200 off. They moved us from point A to B and were under the estimate amount. If you decide to use Redefyne, ensure that you communicate what critical items need to be done prior to the move and insist on in person estimate if you have a large load as in our case. Update- A few precious items thrown in a box, not wrapped nor protected and broke, ceramic Zebra, soup ladle and a glass sand art planter. Very carless packers!

    Everything thrown in garage. Large furniture left in garage and still wrapped.

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    2 months ago

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    5 months ago

    Excellent professional movers that care about your stuff. Easy process and a great value!

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    8 months ago

    Everyone was great. On-time, friendly, professional! would definitely use Redefyne again for any moving need.

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    This company moved me with 24 hour notice! Half as much as competitors Trey and Richard did a great job!

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    2 years ago

    Wonderful move. Professional, efficient, and courteous staff from start to finish!!!!!

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    Page 1 of 7

    Ask the Community - Redefyne Moving & Storage

    Review Highlights - Redefyne Moving & Storage

    “They are the best, they go way beyond expectations, every efficient and they honor and resolve any problems.”

    Mentioned in 13 reviews

    Read more highlights

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    All Service Moving

    (643 reviews)

    Industrial District, Central Eastside, Buckman

    Needed to clear out my storage unit and just had some really large items that I couldn't move by…read moremyself and certainly didn't have a vehicle that would transport them. Went to the All Service Moving website and booked my move. There was a confirmation phone call from the front office then there was a phone call from Chuck my move lead saying that they were about 30 minutes out from arriving. The two men worked fast and were very professional. Chuck is the friendliest and nicest person. I've met in a long time. Two thumbs up.

    If you read one thing from this review, it's this: do not hire All Service Moving unless you're…read morewilling to risk unexpected charges, damaged belongings, and a company that refuses to stand behind its work. We provided a complete inventory of our home and were quoted for one truck. Your team spent an entire day packing our home and never once mentioned there was a capacity issue. It wasn't until the very end of moving day, after everything had already been packed and loaded and we had no meaningful opportunity to make another decision, that we were told we needed to pay for a second truck. As a result, it ultimately required two trucks to remove our belongings from storage, effectively doubling the cost we had been led to expect. Unfortunately, the handling of our belongings was even more concerning. During move-out from All Service Moving's warehouse, numerous damaged items were identified and photographed. We also documented furniture stored directly against other furniture with little or no protection, exposed boxes, and delicate items packed and stored in ways that unnecessarily increased the risk of damage. As we continued unpacking, we found additional examples of improper packing, despite paying All Service Moving to professionally pack our home. Wardrobe boxes were not used for hanging clothing--the hanging bars were never used, and clothing and shoes were piled throughout the boxes. Delicate lamp shades were packed with dirty outdoor items. Clothing was packed alongside a floor cleaner and a greasy kitchen rack. Fragile decorative branches were packed without protection and arrived broken. These were not isolated mistakes. They reflected a consistent pattern in how our belongings were packed, stored, and handled. Despite photographs documenting both the damage and the way our belongings were packed and stored while in All Service Moving's warehouse, the company has never taken responsibility. We spent months trying to resolve this privately before writing this review. During that time, we repeatedly provided documentation, waited through postponed discussions, and requested the documents supporting the company's position. Those documents were never produced, and All Service Moving never took responsibility for the damage. Moving is one of the largest expenses and most stressful experiences many people will go through. When you hire a moving company, you're trusting them with everything you own. We expected our belongings to be handled with care and, if something went wrong, for the company to stand behind its work. Unfortunately, that was not our experience with All Service Moving.

    Portland Movers Company - Safety is key

    Portland Movers Company

    (64 reviews)

    Rose City Park, Northeast Portland

    I highly recommend Portland Movers Company…read more I used Portland Movers Company 2 times recently. First for moving from my things from my sold home to storage until I found a home to purchase and then a second time from storage to my new home. For each time from the initial contact for the appointment to the final move I could not have asked for better service. All of my questions were answered, I was informed the evening before and the morning of the moves of arrival times so I was prepared. The movers took great care of my things even though they worked quickly and ensured things were left where I wanted them.

    I rarely write reviews, but this one is warranted. We booked Portland Movers Company for a full…read morepack and full move between two units in the same apartment building. We paid for full service because we are both currently injured and could not do the work ourselves, and we came to them through a family recommendation. The crew was scheduled to arrive between 11:00 and 12:00 and showed up around 2:00. We were told there had been an accident, and we understand things happen. But by the time they arrived, we had already packed everything except the kitchen ourselves. Packing the kitchen alone took them roughly three and a half hours, and even then the refrigerator was never emptied and items were left sitting on the counters. The team seemed very inexperienced. They needed direction on the simplest tasks, had zero spatial awareness, and moved at a snail's pace. They were also strikingly inefficient, taking a single item at a time to the elevator and riding up to the new unit instead of loading it first, and theykept doing it even after we suggested otherwise. Eventually we asked them to stop handling our dressers because we were worried about damage and about someone getting hurt. To keep the time and the bill from spiraling, we moved boxes, cleared out both closets, and carried furniture ourselves. It is not an exaggeration to say my partner and I did at least 60% of the move. I ended up moving two large dressers on my own with an injured ankle because they couldn't figure out how to maneuver it into the closet. Afterward we sent a detailed message, and owner Natalya called. The conversation centered almost entirely on the late arrival. The labor we ended up doing and the unfinished kitchen and refrigerator were never really engaged with. When we raised how inexperienced the crew seemed, we were told they had more than 10 years of experience, which flatly contradicted what we had just watched. The most she offered was a $100 discount, which she described as the entire profit on the job. We have used movers several times before for larger and more complicated moves, and every one went better than this. I would not recommend this company.

    Bridgetown Moving & Storage - Portland Movers

    Bridgetown Moving & Storage

    (512 reviews)

    Northwest Industrial

    Trey and Michael were fantastic. Not simply at effortlessly hauling house contents up a boat ramp,…read morebut in their friendly 'can do' attitude which really reduced the overall stress (something others have commented on). Scheduling was easy and the cost very reasonable. I cannot recommend highly enough.

    Two moves, and I'm going to be very generous with 2 stars…read more The first move took much, much longer than it should have with three guys, and they unfortunately didn't realize I grew up speaking Spanish (I'm mixed but white presenting) and said some highly unfavorable things for professionals. While the guy who did my paperwork seemed nice, it was way over the top like he was trying to ingratiate himself with me for a better tip. The questions he was asking me were personal and invasive and just left me feeling uncomfortable and wanting to get away from him. Unfortunately this is the reality of being a woman, often, is men mistake your kindness for familiarity when he should have just stuck to being a professional doing his job. This second, and LAST move I will ever hire Bridgetown for, I booked a move with three guys and the same size truck as my previous move. I specifically wanted a company who knew how much stuff I had (we ran out of room, the first time, and I had to leave several items behind). The issues started at booking, when my estimate arrived with my deposit, and the quote read $0...I checked in with Devon and she said my move was still booked, the quote was just a system error (but didn't fix the issue of an hourly rate for 3 guys...but ok...), the confirmation text I received a a few days before my move caused me minor panic because she listed the wrong date...OOPS her bad, but it's fine, all is well, ok... But, the day comes, and TWO men show up with a much smaller than expected truck. I ask about the 3rd guy? Oh well yea his work order says it's supposed to be 3, the paperwork he hands me says 3...I call Devon and yep oops "Dispatch" (aka one of the owners apparently?) "made a mistake and sent the wrong crew due to a paperwork mixup." Folks, when I tell you this would have been an absolutely nightmarish scenario that would have cost me my last shred of sanity due to all the BS I've been dealing with, it can't be underestimated how p'd off I was. Luckily for me, I have terrible anxiety and bc my last move took so many hours, I haven't been able to sit still and had taken *sixteen* carloads of moving bags over myself before the movers ever arrived. I wanted this move to go so much smoother than the last, and I had two afternoon appointments for various maintenace and install issues with my new house that day of the move. I booked three men and huge truck specifically to make the move fast and easy. If I had not absolutely destroyed my body (thank you, anxiety, for apparently seeing the future and that something would in fact massively go wrong) taking allllll that stuff myself over two weeks after I got my keys on the 1st, there is ZERO shot everything would have fit on the truck, not even half my stuff would have fit. And as a reminder, I specifically booked Bridgetown because they had an inventory from my previous move. I was in the end charged the minimum rate, to "apologize" for the "mixup," but having to explain to Devon and to the two man crew why this was all so frustrating and upsetting is insane to me. I booked 3 guys, giant truck, with BM specifically who had my inventory because I knew how much stuff I had to move. They caused me at least 10 more gray hairs that day. I will never, ever, be using your services again.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

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    St. Johns, North Portland

    They were very kind and helpful no hidden fees would hire them again easy fast and efficientread more

    Very disappointing experience with All My Sons Moving…read more Our move was scheduled for 9:00 AM, and we planned our entire day around that timeframe, including coordinating other people and vendors. Unfortunately, due to a staffing issue on All My Sons' end, the movers did not arrive until approximately 3:00 PM -- a six-hour delay. To be clear, I do not blame the movers who eventually came out. They were put in a difficult situation and did their best under the circumstances. My issue is with how All My Sons handled the situation and the lack of accountability for the significant disruption it caused. A six-hour delay is not a minor inconvenience when you have an entire move and other services scheduled around a specific start time. The delay disrupted our day and resulted in additional unexpected labor costs that we had to absorb. After the move, I emailed All My Sons to explain the situation and requested that management review what happened and consider some type of compensation or adjustment to our bill. I have received no response. Things happen, and I understand that unexpected staffing issues can occur. What is disappointing is that we were left to absorb the consequences of a six-hour delay caused by their staffing issue, and then our concerns were completely ignored when we reached out afterward. Based on our experience, I would expect much better communication, accountability, and customer service from a professional moving company.

    Jane Does - Professional Organizer  Moving Assistance

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    I needed someone to pack up my apartment in my absence due to medical reasons for a move from pdx…read moreto Boulder, CO. I hired Cari for a second time because she was so hardworking and thorough 2 years ago when she organized my guest bedroom and storage area. She absolutely crushed it again, going above and beyond to get my stuff sorted by discard, donate or keep lists. She expertly disassembled bed frames, carefully packed up my fragile items (LOTS of them), and purchased boxes and other moving supplies before she began. Cari donated my chosen items to charity and discarded my rejects, and never appeared judgmental when I absolutely couldn't part with my mom's ancient Guardian Ware roasting pan set, despite my admission that I've never actually used it! She is experienced and understands how hard it is to part with some things, but also will respectfully help you decide if you ask her to. So my not being there wasn't a huge issue in the end, and I felt so relieved hiring Cari to take this on when I couldn't. Her prices are reasonable and she is worth every penny. She also happens to be a great human being, is super friendly, funny and smart! I'm hoping to hire her partner in Boulder to help me organize my new place after my things arrive. What a great coincidence for me that Cari expanded her business to Boulder with her business partner before I ever knew I'd be moving here! Thank you so much, Cari!

    We are sincerely grateful to Cari and her team for helping my mother in law. My MIL has lived in…read moreher home for over 20 years and needed extensive decluttering and organizing in order to get ready to sell. My husband and I live on the opposite coast and were unable to be as hands on as we would have liked. Cari showed up and literally took care of EVERYTHING- selling furniture, disposing of things and organizing all the things that my MIL decided to keep. Plus my MIL really appreciated her kindness, energetic nature and enthusiasm for her craft. We are overjoyed to see my MIL so relieved and happy. I give Jane Does my highest recommendation!

    Redefyne Moving & Storage - movers - Updated October 2026

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