I contracted with Enviro-Air to clean my ducts, which they did. They also left all the floor ducts…read moreclosed so that my A-C was working very hard to cool my home until I discovered the next evening why I was no comfortable .... when I noticed a closed duct and then checking all of them, found that they were all closed. . I also found sawdust around one duct that they had mentioned was full of sawdust. They moved furniture and objects and did not return them to their original place. When I called to complain to the manager who was on vacation and who did not return my call when he returned. When I finally reached him, he apologized and offered to do the job again. ????? They had already been cleaned, why would I want it done again???? He had lots of excuses for why .... Should you choose to use them, be sure to check everything before they leave as they cannot be trusted to complete a task correctly.

I purchased a 60 year old house in Springfield that hasn't had the air ducts cleaned in probably…read moreahem, 60 years. I mean they were nasty. On top of that there was a problem with mold under the house. Once I had that remediated Enviro-Air came out and got to work on the ducts. The job they did was amazing. It took them several hours and they were thorough both before and after the job as they cleaned up after themselves. They took plenty of before and after pictures of the ducts to show what they accomplished and it's a night and day difference in what the ducts looked like. To think we were breathing all of that stuff in. Yikes! I suffer terrible allergies as well, so all that dust couldn't have been good for them. People usually don't think about general home maintenance on things they don't see, such as water heaters and air ducts, but don't neglect these things because you'll be sorry if you do and the piece of mind you will have knowing you are sleeping in a safe environment is priceless! Thank you very much Enviro-Air. You guys did an awesome job!

Was charged for nothing. They done zero cleaning of the air ducts. And never even touched the dryer…read morevent. Was told it would smell real nice. Nothing but the same smell as before they were there. Very un professional. I would post zero stars if I could.

When I canceled my appointment, first they asked me why. When I didn't respond (because it is not…read moretheir business why), they started making appointments for me and sent me emails and texts stating they were coming on days and times I didn't schedule. I emailed and texted back to tell them that I did not make any more appointments. Then a few days later I got a weird automated text and email from "Jack air duct" that i made an appointment. I was confused but I figured out it was them eventually. Tldr: They are very pushy and unprofessional

Not good work. I think I irritated the lead technician by declining all the various add-on…read morechemicals. He was selling and the buddy technician was just in the corner smirking. I don't think he used even any detergent at all after that. And they don't charge by square foot but by "area" and "area" can be as little as the carpet in a short hallway with no obtructions.

They arrived on time. Called first as we requested. We were told right away our living room was…read moreoversized and did try to up sale services which is part of the job. We chose some and didn't others but no hard sell. In fact they demonstrated a knowledge of how each could benefit keeping our carpets clean. Completed in a short time but was a well done job. Carpet looked new when done. Personable and professional definitely will use this company again.

American Pride is the best you can ask for in HVAC repair and a company to rely on. They are…read morehonest and very knowledgeable. Roger has helped me on multiple occasions and I am always treated with respect and care. He treats your systems like they are his. Go nowhere else.

Roger and his company are amazing! I came home to my home being 83 degrees on a Saturday. As a dog…read moresitter with a husky in the home I had to have it fixed ASAP. Then to top off the day I had to run to the hospital for work and couldn't be home. Roger came over on his own and fixed my AC within the hour! Simply day saving work!!! He really knows what he's doing and is very nice!

One of the best chimney sweeping companies to work with in the southwest and central MO. area…read more True professionals that will always put your home and family safety first. They take pride in being full time chimney sweeps year round and not just "in season" like so many other individuals around. Certified sweeps they do fantastic at looking at the whole system and not just the symptom. Will always refer to them first!

Sorry I should have clarified, the parts you installed (one of the two) fell out of the stove…read morebecause it wasn't installed correctly, per your tech.

My new house in Springfield wasn't so new. In fact it is a 60 year old house, so I decided to have…read moreit inspected for mold and yep, Dog Gone Mold found it. Sad face! They found the reason for it was an issue with standing water in the crawl space. The solution was easy to figure out. They had to do mold remediation and then I had them install a vapor barrier, a French drain and a sump pump after correcting the level of the ground so it drained correctly to ensure it didn't become a reoccurring issue. They came out and did all of this in a timely fashion, and believe me I am glad that I had them do the inspection and fix the issues because frankly mold is just no joke and something you DO NOT want to play around with. I am so glad I had Dog Gone Mold come out and address the issue. I sleep so much better at night knowing I am not breathing that stuff in.

I cannot recommend Dog Gone Mold enough!!! They went above and beyond by sending out expert…read moreinspectors and crew members to assess, clean, and treat my crawl space and garage for mold. Everyone was very knowledgeable and explained every step that was being taken and why. I called on a Monday about suspicious black mold I found in my garage, and they had an inspector and crew at my house the same day. I definitely recommend calling dog gone mold for all your mold needs!

Great service. The technician Marco was one of the best we have ever had out here. We subscribe to…read morethe yearly maintenance plan its a great deal with spring check for air conditioning and fall for heater plus other perks. Marco did an incredible job making sure the heater was functioning at the top of its game and completely and throughly cleaning out the entire furnace system. I highly recommend this service

Outstanding effort from Shane Stanton today in getting our air…read more conditioner going after no AC for a day! Shane went above and beyond and checked every box. Also, a big thank you to Logan for dispatching Shane out quickly to get the repair started. No AC in a house on a hot Ozarks summer day was no fun. Both people were terrific ..... Thanks for all you did for us in getting our AC back up, guys! Awesome job today! N.C. Huffman

I had a HVAC problem and their technician showed up and was able to take care of it. The…read moretechnician was Jared Hiskey and he was very good at his job. I would give him a five star rating.

I had a new system put in my home by Larson heating and air before being bought by Paschal. Thats…read morewhen things began to go wrong. We had an agreement for service for the first few years. Had to call Paschal to get them to honor that. Then they claimed I did not have a 10 year warranty that I paid for. Had to show them my papers to prove it. From there I did purchase a service agreement with Paschal for 2 annual inspections. The first inspection they told us our duct work was old and dirty and needed cleaning. We had all new duct work put in when we got the new system from Larson just a few years before. All the duct work is still nice and shiny. I called them out on that. Not even an "oops our mistake". From there I had asked each time that they call the spouse as they work from home when it was time to schedule service or the tech was on the way as I am at work and not always able to answer my phone. They continued to call me EVERY time. Each time service was scheduled they would then call to reschedule because they were so busy. This would happen till I would say no your keeping my appointment. Keep in mind they are billing my card each month for my service agreement. Then the tech tried to convince my spouse we needed a new hot water heater. It was only 3 years older than the new HVAC system and duct work. The end came this year when we had to call again to point out that they had not scheduled service for spring in the middle of June. They Then rescheduled twice before I said no. Also still contacting me and not the spouse. So on the 13th of December 2025 I realize they have not completed our fall service. I feel that spring should not be mid June and the fall service shouldn't be halfway through December. Maybe I'm wrong. I decided I was done. I had to call 3 separate times to get the "meber service coordinator" on the phone because she was "the only person that cancell your plan" conveniently a few days before my plan billed my card. When I did get her on the phone I canceled and pointed out why and asked for my money back that I had paid since my last service. She tried to deny that. Had to have a managers approval. I asked her to get the approval. Here is where it gets good. She come back and tells me the manager said they would refund my money but I could never use them for service in the future. All because I called them out for poor customer service. I simply pointed out why I was leaving. I switched to New Era in Republic since they are the ones that had put in my water heater. And saved $90 a year on my service plan.

I had a 30 year old Train AC that was still gallantly chugging along but was starting to show signs…read moreit was past time to replace it. I had three different companies in Springfield come out and provide quotes. The Jon Wayne Heating and Air quote for a new Train unit was right in line with one other companies quote for the same equipment. I am a real researcher before a big purchase kind of guy, so I pretty much knew what I needed and the brands that were going to meet those needs before I even had one guy out. All that was left was convincing me who to use. The third company tried to sell me on a unit I didn't want so was out of the running right there. I was pleased that all of the different companies were similar in prices, but Jon Wayne Heating came recommended from a friend who used to work in the business. The owner himself came out, and I didn't feel like I just had some slick salesman working me over. He listened to my questions and was able answer them immediately and took the time to go over everything in detail. They also handled any City Utilities tax breaks and Train rebates so I didn't have to worry about that. On the day of the install the guys came out on time, were thoroughly professional and had the new system up and running without any issues. Before they left I inspected everything closely myself and asked a few questions which they were happy to answer. I have a great new system installed at a more than reasonable price in my opinion but to be honest the big selling point wasn't the price, it was the professionalism of the company that won me over.

Their workers caused damage to the dry wall in our home during a house call. Instead of remedying…read morethe problem, they decided to deny any responsibility.

Prompt, fairly priced and courteLou's service! Highly recommend!!! They also helped my husband…read moreinstall a new hot water heater!

I so appreciate the value of good service and great value for that service. Brian provided very…read moreprompt service for us in a moment of immediate need in frigid temps, not once, but twice! He was efficient, knowledgeable and fair. He was honest about what could be done to get us by till we purchase a new unit. Highly recommend.