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    New ERA Heating & Cooling

    5.0 (3 reviews)
    Closed 8:00 am - 4:00 pm

    Services - New ERA Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    New ERA Heating & Cooling Photos

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    Recommended Reviews - New ERA Heating & Cooling

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    1 year ago

    Prompt, fairly priced and courteLou's service! Highly recommend!!! They also helped my husband install a new hot water heater!

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    8 years ago

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    7 years ago

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    Redeemed HVAC - The owner

    Redeemed HVAC

    (1 review)

    This is a good, truthful and respectable company. They came out in and fixed my furnace and found…read moreout that the previous HVAC company left some things loose and this is what kept my furnace from working properly. Thank you very much!!! If I have any problems in the future, I'll be contacting this company time and time again! And, they only charged a service charge. Thanks again!!

    From the owner: We are a licensed, bonded and insured contracting company that provides heating, cooling, plumbing…read more repair services, which include but are not limited to: maintenance, repairs and installations to clients. At Redeemed Heating and cooling we have over 23 years of experience in the industry. Although Redeemed only been servicing Springfield-Branson Metropolitan since 2013, our family was serving it since 1989. At Redeemed Heating and Cooling our motto is “Done right, Done fair, by those who care” and we live by this statement. All of our team members are of the highest quality in the trade and are always there to help our clients in a time of need, while always keeping the clients best interest in mind. All of our team members are clean cut, drug tested, have a background check done. This ensures that our clients can have peace of mind when our team members are in their home. At Redeemed Heating and Cooling we believe that supplying our team members with the opportunities for growth, training, benefits and pay that we will continue to attract high quality personnel. We provide our team members with in-house training, vendor training and on-site training throughout the year. We believe that you should always be the student, this will help with personal growth which in turn ensures that our clients are always taken care of.

    Paschal Air, Plumbing & Electric

    Paschal Air, Plumbing & Electric

    (2 reviews)

    I had a HVAC problem and their technician showed up and was able to take care of it. The…read moretechnician was Jared Hiskey and he was very good at his job. I would give him a five star rating.

    I had a new system put in my home by Larson heating and air before being bought by Paschal. Thats…read morewhen things began to go wrong. We had an agreement for service for the first few years. Had to call Paschal to get them to honor that. Then they claimed I did not have a 10 year warranty that I paid for. Had to show them my papers to prove it. From there I did purchase a service agreement with Paschal for 2 annual inspections. The first inspection they told us our duct work was old and dirty and needed cleaning. We had all new duct work put in when we got the new system from Larson just a few years before. All the duct work is still nice and shiny. I called them out on that. Not even an "oops our mistake". From there I had asked each time that they call the spouse as they work from home when it was time to schedule service or the tech was on the way as I am at work and not always able to answer my phone. They continued to call me EVERY time. Each time service was scheduled they would then call to reschedule because they were so busy. This would happen till I would say no your keeping my appointment. Keep in mind they are billing my card each month for my service agreement. Then the tech tried to convince my spouse we needed a new hot water heater. It was only 3 years older than the new HVAC system and duct work. The end came this year when we had to call again to point out that they had not scheduled service for spring in the middle of June. They Then rescheduled twice before I said no. Also still contacting me and not the spouse. So on the 13th of December 2025 I realize they have not completed our fall service. I feel that spring should not be mid June and the fall service shouldn't be halfway through December. Maybe I'm wrong. I decided I was done. I had to call 3 separate times to get the "meber service coordinator" on the phone because she was "the only person that cancell your plan" conveniently a few days before my plan billed my card. When I did get her on the phone I canceled and pointed out why and asked for my money back that I had paid since my last service. She tried to deny that. Had to have a managers approval. I asked her to get the approval. Here is where it gets good. She come back and tells me the manager said they would refund my money but I could never use them for service in the future. All because I called them out for poor customer service. I simply pointed out why I was leaving. I switched to New Era in Republic since they are the ones that had put in my water heater. And saved $90 a year on my service plan.

    New ERA Heating & Cooling - hvac - Updated May 2026

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