We hired Shirley's to clean our HVAC vents several weeks ago, and they did a really good job. The…read moretech was courteous and stayed focused on completing his job in a timely manner. He showed us pictures of our vents prior to the cleaning and after the job was finished. We were very satisfied with his work, and the final price was very competitive as well. I would recommend Shirley's Heating & Air to anyone needing service for their HVAC system.

We needed an updated heating and air conditioning system. Shirley's heating and air gave us a good…read morequote, with American made products . They came out and did it in a timely fashion with a great, eff and friendly crew. The system works great too. We went on vacation the next week and we turned the heat up of course so it would not be running while we were gone. As we got closer, I got on my phone app and was able to program the system so it was cool when we got home. Love it!!

I have been in need of this companies service twice. The most recent being at the start of our last…read morebig snow. The roads were getting slick and my heat went totally out. A service tech showed up within the hour and got our heater up and running. The company later sent a tech out to fix the problem permanently. I recommend them highly. All three service techs were friendly and professional. Great company to deal with.

The furnance in my home was 20 years old and it malfunctioned right before a big cold spell. I had…read morethree companies come to bid replacement of the furnace/AC and hot water heater. The salesperson from Knight (Ken R.) was very professional and helpful. Another company with which I had a long-term service agreement bid the job for several thousand dollars more. Another company "ghosted" me after supplying a written bid. The technicians from Knight's were polite, professional and they cleaned up all of the mess. The office staff (Stephanie, in particular) was professional and very helpful. There have been ZERO surprises thus far and they have kept their word 100% of the time.

We are taking care of the family home in Springfield and used SS& B to replace old Heat/AC unit. We…read morenow call them to do yearly service. They are easy to get appointments set. They arrive on time and keep us aware of any issues. They are honest and do not over-charge. Very impressed with their professionalism. When you live in another town, it's nice to have a company you can rely on.

Very satisfied with SS&B service on our Trane air conditioner. Replaced the capacitor. Prompt…read moreservice, very knowledgeable. Our technician's name: Jesse Meunier. He was so professional we decided to go with the Heating and Air Conditioning Maintenance Plan. Scheduling regular preventive maintenance is the best way to ensure peak performance. If you find a company, you can trust you better stay with a good group of people to be your friend. Susan

Great group of guys with know-how with fast friendly service. Reasonable rates compared to others…read more Biggest thing is they don't try to milk you for all they can get like some of the other HVAC companies I've used before. Don't hesitate to call them for a visit.

The worker that came to my house told me I needed a new system when it ended up being that I needed…read moremy cool cleaned . Exactly as their commercial says they will not do. I think it was incompetence from the worker and not the desire to take my money if that helps you make a decision. Shop around

I had a 30 year old Train AC that was still gallantly chugging along but was starting to show signs…read moreit was past time to replace it. I had three different companies in Springfield come out and provide quotes. The Jon Wayne Heating and Air quote for a new Train unit was right in line with one other companies quote for the same equipment. I am a real researcher before a big purchase kind of guy, so I pretty much knew what I needed and the brands that were going to meet those needs before I even had one guy out. All that was left was convincing me who to use. The third company tried to sell me on a unit I didn't want so was out of the running right there. I was pleased that all of the different companies were similar in prices, but Jon Wayne Heating came recommended from a friend who used to work in the business. The owner himself came out, and I didn't feel like I just had some slick salesman working me over. He listened to my questions and was able answer them immediately and took the time to go over everything in detail. They also handled any City Utilities tax breaks and Train rebates so I didn't have to worry about that. On the day of the install the guys came out on time, were thoroughly professional and had the new system up and running without any issues. Before they left I inspected everything closely myself and asked a few questions which they were happy to answer. I have a great new system installed at a more than reasonable price in my opinion but to be honest the big selling point wasn't the price, it was the professionalism of the company that won me over.

Their workers caused damage to the dry wall in our home during a house call. Instead of remedying…read morethe problem, they decided to deny any responsibility.

Well I did business with his company a few weeks ago. the gentleman told me that if I have any more…read moreproblems give him a call that he will honor his work for up to 30 days. Well my unit is blowing hot air no longer ice cubes coming out of it. I have called him this morning no answer I have been waiting all afternoon I haven't heard back from him or his company I haven't gotten a text message or voicemail he won't respond via text message so no I am going from a five star to a two star review for the gentleman and his company.

Dan installed a brand new 4 ton central air system for our house today and I could not be more…read morepleased. First, we had several quotes and he came in way under all of them. Second, he responded right away last week and the system is completely finished today. It's working great!! Go ahead and get your other quotes, but please contact Spencer's HVAC as well!! It's worth it!

We received amazing service from Stephen with DeLong Plumbing! My husband and I had our sewers…read morebacking up beyond our ability to fix in the evening of June 30th. We called and Stephen even told us the price difference of after hours and if it was something that could wait till tomorrow it would save us money to wait till then. We really appreciated the transparency and were good paying extra to get it taken care of right then. Stephen was fast and efficient, and even gave us great tips to help prevent this from happening again. We were in excellent hands, thank you Stephen!

Technician was on time and did what was required. He did not try to upsell service I didn't need or…read morerequest. He was courteous, respectful and professional.

Tim came out and looked at my unit and quickly knew what I needed. He was honest and did not try…read moreto sell me things that I didn't need. He had the job done in a little over an hour and my AC is running cold again. I will use him again in the future for any of my heating and cooling needs.

I requested a "this day" appointment to charge the freon for a heat pump/mini-split at a house I…read moream selling in town. Due to inspection schedules I needed it to be done right away. They came at the end of their workday, and ran into issues. Unexpectedly, my base had shocking issues. They helped us try to troubleshoot, plan the best way to settle the problems they found within the time pressured frame we are in, (we will be buying a new unit at a local store) and then told my partner he was stopping the service charge, not charging me at all, since he was not going to be adding the freon as planned. (I did not even ask for any consideration). He was knowledgeable, helpful, above the planned job, and kind. I will use him when ever I need HVAC Help. a good character!