I've had a really nice interaction with one of their employees. That being said, recently there was…read morean employee with a goatee that was one of the most condescending people I've ever met. Making a joke about an 9 year old Nintendo game being full price was met with immediate hostility, as if the employee worked for Nintendo itself. He told me that the price would never drop and it shouldn't, so I should just accept it. What a jerk. I'll buy it online for $10 cheaper, as much as I like to support local employees, I don't want to support a store that hires aggressive staff.

Owner is obviously holding items and selling them on the side. Had a sign up saying Pokemon cards…read morewere sold out. I walk in there and the mangers friends causally walk out with a couple bags of cards. I walked in there for a Pokemon code not for cards and everything was sold apparently sold out. Also know a guy who's friends with him and has told me he holds games for him as well.

This was the highlight of my son's graduation party. Everyone youngest to oldest had a great time…read morein the gaming truck! They were on time, reliable and great communication. I am looking forward using them again!

Communication was great! They arrived on schedule. Pricing is fair and lots of games to offer. The…read morekids and adults enjoyed their time! Truck was clean and had AC!

They showed up on time the truck was clean, they were insightful- respectful of the rules I set up…read morefor the littles that were on the truck! Give them a try!

Best decision for my child's birthday celebration. The kids at the party were ages 7-12 years old…read more Orbee's is their thing, jell blasting each other. It was a Hit at the party! lol I communicated with Gary. He kept me informed, responded anytime I reached out for information or had additional questions. Because I like details personally, that's just me . There set up and take down was quick. They were pleasant to our kids.

April 6th I decided to trade in my xbox 360 and all my games and accessories, due to the fact the I…read moreno longer play it. Plus, all the games that I do play I have on my PC. I traded everything in and I end up buying a Wii-U for my stepkids. I got home and showed the wife the receipt from my transaction. She noted that she didn't see the xbox on it and that I didn't get credit for trading it in. So today (4/11/13) I contacted GameStop regarding this. One person checked the receipt, and agreed that I hadn't gotten credit for it. Looking in the back room, she didn't see my Xbox, and said she would check the security footage. She checked the video and didn't see me trading my xbox in. I made a call to the regional manager and speaking to him, I was forced to resort to a few threats of lawyers and law enforcement for theft and fraud. He informed me that he would call the manager of the store. I again get a call back saying the video shows me not trading a xbox. I demanded to see the video for myself, I was given the okay to view the video. On my way to the store I get a call from the store manager, Alex. He said that they did make a mistake, that they have my xbox and asked me to come down to the store so they could fix the problem. I arrived at the store and due to the promo going on I would get a little more cash out of the deal. Also for my trouble they are throwing in a free game. I get my new game and then I end up buying a game for the wife too. I am very satisfied with the outcome and the great service that I got from Alex. A mistake was made, yes, but they end result is that I am a happy customer and I will return to this GameStop every time I want a new or used game.

Great customer service and the staff was helpful,and patient and considerate,the employees knew…read moreexactly what game and accessories I needed