The staff is really well mannered and helpful. Well stocked on variety of brands. Though they need…read moreto bring back nike shoes.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Second time I been here was August 24th and both times was greeted by I believe her name is…read moreDiana,not totally sure but very helpful and just a wonderful person,even opening a few minutes early because she saw me standing outside waiting.

Son wears a hard to find size and they have them here with a good selection. Your really on your…read moreown with finding sizes, staff not a big help. Great deals on socks too

Don't waste your time on a one hour well-rehearsed sales pitch unless you're prepared to spend over…read more$2,000 for off the shelf insoles that cannot be returned!!! These are not custom orthotics and the salespeople are not trained in podiatry or true orthotics.

I'm very pleased and would recommend this store along with its services to anyone.!…read more Attending the store around June 2023 was the best decision I could've made. My feet feels so much better, I'm able to wear any shoe now without worrying about discomfort or putting items between my toes to prevent me from getting blisters. I also like the fact that they had a "Credit Card/Payment center that you can use so that you can purchase the items you needed that day and bring the items home that day with you. Everybody needs to have their feet adjusted and looked at if nothing else just to make sure that they're wearing the proper size shoe and getting the Adams needed to place in her shoes to keep your shoes feeling comfortable. Thank you guys for your time and efforts, Max 2023

My favorite yoga pants, great shoes, always clean and fully stocked. Employees are helpful and…read morepleasant. They often have buy one get half off sales.

This store has all kinds of shoes and boots for the family and more. There are athletic clothes and…read morewinter jackets. Accessories of gloves and hats, and trinkets are around the check-out counter. In the back are racks of clearance shoes. This is a nice store, tho no one has offered to help. Everyone is friendly when checking out. They give out coupons. Ask for one when you go in. I'll definitely be coming here for all of my walking shoes. I purchased tennis shoes and ugg-type boots.

This was my third time in this store the first 2 times was normal. But today on 12-11-22 soon as I…read morewalked in I was being watched the lady (thin woman with a purple sweater on) made it hard for me to shop so I didn't purchase anything the selection I was looking for in a boy shoe was not there. On my way out she gave me a look like I had took something very rude so I won't be back in there to spend my money they need to teach employees that all customers are to be treated the same. Not being funny I'm sure I make more than her.

There are a few things I can not stand, it's prejudice, racism and bad customer service…read more I walked in the store with my mom looking for some nice shoes and there where two ladies standing up front chit chatting about nothing. They didn't acknowledge us they just kind of looked at us and kept going on with their conversation. Okay, whatever. As soon as we hit boot aisle a tall white guy comes in and the two women turned into proper chipper sales women. Now my mother and I are feeling some type of way and we want to leave but I decided to check out the clearance rack before we leave and then of course when I make eye contact with one of the women that's when she told us if we need help then to ask her. The point is they didn't greet us like she did the white male. I won't be back to that location. When are you going to let it go? Get over the fucking grudge already.

Staff is very eager to help! Love it!…read more This place is pretty cool. As an urban clothing store they had a nice selection of retro/modern clothing. The highlight here is their shoe selection. If you want some unique kicks, Villa should be your first stop! Forces to 704's, size 15 - infant. they have a great selection. Along with shirt and accessories, I can see why they have a line out the front of the door all the time. Lines do form a lot here. They are known for getting limited edition kicks quite often, so I hear.

This place is an urban shoe store in tower city. My 14 year old brother wanted to go here. I sat…read moreand waited. They did seem to have a lot of shoes! The staff was so friendly. So my rating is uneducated, but seems to be great for what it is. There were so seats for the likes of me, and it was clean. Again, super friendly staff made ya feel comfy.

Good selection / knowledgeable sales team/ decent prices. I have a wide foot and Reyers has a large…read moreselection of wider widths. Been going there for years.

Full service with measurements, feels and styles formed and women. Complete knowledge of products…read morein the store.

This was our first time coming to this location. Sometimes it is different to tell if it is open…read morefrom the main street. I was able to see a couple vehicles, so I decided to stop in. The staff was very nice and this location has a decent selection of sports and urban apparel and shoes. There are sales going on and bargains to be found. The store was clean and organized. We will return.

I love DSW Mentor. Customer service nailed every time. Such a great group of young ladies…read more Helpful, and not afraid to chat. Last two times I have been in the store it was clean and had good inventory. The young lady (teen) who did my return and then online purchase knew exactly what she was doing and did not hesitate to help.

Hire some new people instead. The three girls working at the cashier are idiots. They are rude and…read moredon't know what they're doing. Standing around talking is not working. Do you need 3 people at the cashier when the line is empty? No.