We both love this store…read more We started going here after the first time I'd bruised a heel, being told it was going to take months to heal, and wanted a pair of shoes to deal with the pain. I explained my situation and they had me try on a pair, which I promptly bought for how good they made my foot feel. We've been going back ever since. It's simple shopping. They're not cheap in price, but if you want a good pair of shoes from people who provide great service, this is the place!

Great store! I had been looking for a pair of shoes that I originally found at this store, for two…read moremonths now. Despite having taken pictures, I couldn't find them anywhere. I called the store and spoke to Joel and thanks to his help I was finally able to locate the shoes. He even put them on hold for me and offered to ship them to me since I moved out of town.

I have purchased three pairs of shoes from Second Sole over the past 12 months. I'm don't know why…read moreit took me this long to post a review, as my experience has been excellent every time. Everyone there is very knowledgeable and helpful. They work hard to find you what you need and they handle indecisive people well ;) Finding the right pair of shoes is important, and I appreciate that they go the extra mile (pun intended). Plus, it's locally owned. Buy local!

Knowledgeable and helpful. They know their stuff about running. Even if they don't carry a specific…read moreshoe I like, they'll order it and it'll be in within a couple days. I won't go any where else for my running needs.

The staff was super welcoming and friendly which isn't common at the mall. They were attentive,…read morehelpful, and made sure we knew what was going on the whole time. The store is set up nicely also. They have a little bit of everything too which can be a good and bad thing because you may or may not find exactly what you're looking for. I just wish they had some deals every once in awhile. They're so pricey in my opinion.

Extremely disappointing experience at this DSW location. There were four employees standing…read moretogether laughing, talking loudly, and completely ignoring customers. I had to ask multiple times for assistance because they couldn't even hear me over their own conversations. When help was finally requested, I was met with eye-rolling, huffing under their breath, and rude attitudes. I was shocked to see employees getting paid to stand around and socialize instead of assisting customers. This level of unprofessionalism and disrespect is unacceptable. I will not be returning or supporting a business that treats customers as an inconvenience rather than a priority. Very unwelcoming environment. When I asked to speak with a manager, her response was just as disappointing. She appeared highly inconvenienced and visibly annoyed by my request, rather than concerned about addressing the situation. There was no sense of accountability or willingness to help, which only reinforced the unprofessional environment and lack of customer service at this location.

Found a great deal on a hard to find shoe and size. They t was easy to order online and it arrived…read morevery quickly with tracking. It arrived in the original box and was perfect, and included care instructions. I'll definitely be back, if only online.

Excellent customer service and an amazing selection. If you are a runner, you need to check this…read moreplace out!

Fantastic store! We went in there to look for soccer cleats for the kids and ended up getting some…read moreearly school shopping done. One of the managers Dan was just amazing and made sure to measure all the kids. He even sat and chatted with the youngest while we found shoes for the oldest. We also bought some $10 dress shoes for two of the kids. Definitely will be back when I need shoes for myself!!!

Picked up 3 pairs of Skechers at this store. Wow beautiful store very well maintained...they…read morerespect the customer an that speaks volumes. Their headquarters ought to recognize them for the awesome store an staff. Great job!

custom insoles are a scam I haven't felt any worse and of course it's non refundable because they…read moreknow the product is poor

Foot Solutions of Toledo, Ohio off of Sylvania Ave…read more Zack has been taking care of me for years. I wanted to thank him and the team at Foot Solutions of Toledo, OH. My knees and back don't hurt anymore. The arch supports they designed and manufactured for me are wonderful. The arch supports and the recommended shoes from Zack and Foot Solutions have changed my life from pain to no pain. Thank you. John Kuriwchak of Monroe MI

Looked online for shoes. I showed this store had them in my size. Drove 20 minutes to get them…read more Guess what they didn't have them! Maybe you should do an inventory! Easier to just order on Amazon.

I still don't like having to give my phone number to get a discount. Like at Rite-Aid. But to be…read morefair. Deal I got on them sequin slippers was worth the possible spam phone calls from The Indian IRS. False and misleading information after selecting my shoes I went to the register where they told me that I had to sign up for their club to receive the discount advertised in the window. There was no FinePrint. I ended up at DSW where I found the same shoes for even less

Went in there 3 days ago. Asked how she can help me. Anyway, I pointed at a few shoes of theirs…read moreand she said she didnt have my size "10.5". Despite them supposedly being their best sellers. Not just one but a few. Didn't make a suggestion/recommendations of ones that that actually had in my size. Finally, I got lucky and found one I would like but didnt like the color of the ones they brought out, mind you the color they had one display was the color I wanted. I was told they get that from the other store the next day. I left my name and phone number. Never heard back. They were unhelpful. They gave me the feeling that they really didnt want my business. Reminded me of that sales lady in Pretty Woman that asked Julia Robert's to leave her store. Won't be back.

They fit you with the correct items. I told the gentleman who waited on me I was looking for…read moreinsoles for my walking shoes. Something with an arch support . He picked out the powerstep pulse. Wow!! What a big difference. I highly recommend Dave's Running shop.

For years, this has been my go to place for good shoes to work in and will last much longer than…read morethe Sketchers that is so popular.(I have wore out some). Not the cheapest place unless you hit one of their sales. Service is always spot on and helpful. I knew I might find what I have been needing for a while so I ran in here with about 15 minutes since I had an eye appointment close. I did find the perfect pair of shoes.

I take care of people with special needs for a living, and have brought my clients to Yaeger's…read morepreviously to shop for shoes. I agree with other reviewers that the store is clean and well organized, and the manager is great. However, I recently brought one of my clients to the store and had a negative experience. My client and I were blatantly ignored by the sales staff and I had to flag down a sales associate to help us. The woman who waited on us was an older woman who clearly didn't want us there. She brought out shoes for my client to try on, but his feet were too small for the smallest men's shoes, so I asked if they had anything similar in boy's sizes. The sales lady told us that Yaeger's doesn't carry boy's shoes. (That's another beef I have with Yaeger's - what kind of shoe store carries men's, women's and girl's shoes, but nothing for boys? That doesn't make sense, but I digress.) So anyway, she kept discouraging us from buying shoes at their store, and kept telling us to go elsewhere for shoes. My client really wanted a certain shoe he tried on, but again the sales lady was very discouraging, saying that his size would have to be ordered, and she really made a point of making it sound like it would be a hassle to special order his shoes. And again, she continued to encourage us to take our business elsewhere. I asked her to please special order my client's size in the shoes he wanted, and she begrudgingly took down my name and number and said that she'd order his shoes later, and that she'd call me when his shoes were in. Weeks went by, and I didn't hear from Yaeger's at all. When I called the store to inquire about my client's shoes, there was no record of the order I requested and nobody had my contact information. I don't wish to drag Yaeger's through the dirt just because of one bad employee. But I felt that the woman who waited on us was discriminating against my client just because he is elderly and has special needs. I have had positive experiences with Yaeger's in the past, but this time I was very disappointed.