We found the perfect shoes to go with my dress! They had a big selection from simple to over the…read moretop and everything in between. A good selection of thick and thin heels and casual shoes (sneakers and sandals) and fancy shoes. The staff was friendly! Price was very affordable!

Not a whole lot of options for men's shoes, but that was my intention. I was looking for Asics, and…read moreI found them. I didn't want a million brands of sneakers, with a million styles. Just simple and limited options. I tried on some shoes, I was in and out in 25 minutes. I just needed shoes for work. What I will say was lovely was finding wide sneakers. I was today-years old finding out I was a size 9 wide. I had gotten sneakers as large as 10.5 because that's all that fit my odd-shaped camel feet lol (especially Converse Chuck's). Growing up I didn't think anything of getting shoes with an inch of space for my toes. My mom always bought shoes that I would grow into so they would last longer, and I continued to shop this way as an adult. I am embarrassed to say this was probably the first pair of proper-fitting shoe's I've ever bought. Well, okay, two pairs. I wanted one pair for work (I work in healthcare and I step in all manner of bodily fluids and gross sh*t all the time, I just avoid getting anything splashed on my kicks at all cost) and one for walks. Anyways a thing that bugs me is being asked to sign up for the loyalty program. I'm tired of being asked that, I buy sneakers once a year (if that), and I just want to buy stuff without being asked for my phone number and email address. No one cares about loyalty programs anymore. Otherwise, open area with plenty of space, a lot of brands available, and geared more towards options for women.

Wonderful items and customer service! The staff was helpful and friendly and I would definitely…read morecome back again.

They have had a wide, well -stocked skin care/makeup section, which included very good brands…read more Unfortunately, they have minimize the makeup/skin care products. They carry to the point that it is not worth making a trip there just for that which I used to do.

My birthday was coming up in 7 days, and I stopped by a DSW. I found a pair of shoes and tried to…read moreuse my birthday reward, but I was told it was not noted in the system. I called DSW and was told it would be in my email the next day. When I checked the next day, it was not in my email, so I called them again. This time, I was told it was in the system and that the deduction would take place at checkout. Yes, you are correct; I was given no Birthday reward. Not only are they not giving out the rewards anymore, but they are also lying to customers about the rewards. Donna Carnevale

Got a pair of heels for upcoming interviews. I was able to find a viable pair through their…read morewebsite. Instead of paying for the shipping, I opted to pick up in store. As there was no line upon arriving, I was serviced right away. Already planning to try them on before I left, the cashier suggested to test them out as well. Would not mind making another purchase through them.

a bit pricey but the relaxed staff made it worth it! a dressing room is available and i felt like a…read moreprincess (which I am in Kazakhstan) (i wore my birkenstocks home and ditched the boots) shoutout to Salem Varsity Baseball!

I walked into New England Running Company wearing my three-year-old discount-store sneakers and…read morefearing that an angry bunyon on my right foot would prevent me from ever again exercising fully. After watching me walk, the manager recommended a shoe. I tried on several different pairs and went home with the first pair he'd suggested. Bunyon? What bunyon? All in all a great experience at New England Running Company and one that continues to enhance my quality of life.

Nice big store, good stock. Very helpful staff, no attitudes given even after handing over 7 pairs…read morefor sizes. Ladies were knowledgeable and helpful. Store wasn't crazy loud or messy. Overall best finishline I've been to. Fyi, it's no longer by the food court, it's down closer to Macys now.

consistently has a larger stock than other shoe stores within the north-shore mall. good assortment…read moreof sneakers/tennis shoes. staff are friendly & not helicopter-like if you're clearly just browsing.

Store closed. More…read moredetail required, Yelp? OK. A tip: don't come expecting service, shoes available for purchase or even a door. The store is closed and empty.

I recently had a terrible experience with this store and their staff, the assistant manager. Im not…read moresure of her name since she wasn't wearing name tag (female with dark hair) was so unprofessional and down right rude. She accused me of trying to return shoes that weren't bought at this store. Accused me of buying them at a "discount store" despite having a receipt. I was appalled. Not only was she rude but she was aggressive and I am not sure how she can work in customer service with such a terrible attitude. I reached out to corporate and I am waiting to file a more formal complaint against this worker. I will not go back to this store because of her treatment. She needs to find a job that is more suitable for her, something that doesn't involve talking to people.

do not expect customer service from them,but generally reliable. I have scored some good deals in…read morethe past, but now they are offering a reduced selection at higher prices.

My daughter and I made our first trip to Salem this weekend, and she was looking to expand her…read morewardrobe. We stopped at several shops, but the Ossuary was her favorite. The store exudes goth ambiance with soft lighting to highlight clothing and great music. I wish I knew the woman's name who helped my daughter put together outfits. She was very kind and made my baby bat look like a million bucks. She's so pleased with her new pieces. We'll definitely return on our next visit. If you're in Salem you should check them out - being able to see and feel the clothing firsthand is so important and something you can't get from buying online.

Came here on a whim because I wanted to get a little jacket because I left mine in the car…read more One thing that I absolutely adore is their size range. They carry brands that also supply plus sizes. I was able to find things to try on in store and try on. I don't often get that option. I really wish I had more time to look through their stuff. Another thing that I adore about their storefront, some of their items are also local. I bought two books from local writers. They also have local clothing brands and I just adore this. The people who worked here were so friendly and helpful. I bought myself a lovely red duster. They knew their product well and was able to help me no issue. Items in this store are on the higher end, but its a small price to pay to be able to try on the clothes in store. That is just not something you can get online. Overall, we want to go to Salem again. I will make a point to stop by here again!

I love Rack Room Shoes. Since I get their emails, I am always aware when they are running BOGO…read moresales or when they have special deals. I was in the area and I decided to check on some of their dress shoes. Their selection was really good and the prices were even better than some comparable shoes I was searching online. Like other Rack Room shoes, you basically search and try anything by yourself. Minimal customer assistance, but I am used to their approach and I don't mind.

Tried reaching out to customer care live chat, unfortunately I got the same person from a few days…read moreago.

I can't say enough great things about this store…read more Other reviews mention they don't care about plus size girls and that can't be further from the truth. I've been a size 12/14 my entire pageant career and I'm currently purchasing my 4th gown from them. Other stores never have the beautiful gowns I see in photos, but Glitterati does. They don't cheat bigger girls out of gorgeous dresses that blow you away. They were extremely attentive and helpful and made sure I had a gown with the WOW factor. They found a lovely dress AND they brought a seamstress up to put alterations on it and add a skirt to make it really standout on stage. No one else will have this custom Sherri Hill gown and Glitterati made it happen. All of the staff have been extremely kind and they put me in gowns that make my jaw drop. I've ranked at Nationals twice in their gowns. If you want a drop dead gorgeous gown, get one here.

I never got the dress I ordered from Glitterati!!…read more My daughter went Shopping at the Burlington Glitterati store and decided to buy the dress she liked from the Glitterati website. The dress was listed as in stock and ship in 2-3 days. I recieved a purchase/confirmationt by email. After 2.5 weeks the dress was not delivered and no email updates, so I tried to call (lefft messages) and emailed customer support without response. I stopped in at a local Glitterati and the "system was down" so they could not check inventory of the 4 local Glitterati shops. The woman was nice enough to search her store inventory without luck. After a few more calls and left messages I finally got someone on the phone from another store location. Initially she said it can take longer for delivery but I persisted I wanted to speak to a manager and confirm her dress was available to ship - my order receipt said in stock. It was then explained to me the dress always says in stock online however there is no warehouse they just use stock from their local stores and the computer is not always up to date. It took several more days for an employee to search inventory at all the local stores. To inccrease the chances of finding a dress my daughter liked, I suggested they pull all dresses of that syle number regauardless of color in size 00 and 0 and we would consider picking from what dresses were available. Unfortunately they were unalbe to find any dress in that style number in the size range I requested. Thats six colors and two size options and they found NOTHING!! Hard to believe. Luckily I was able to order the same dress online and that store was excellent. The store Dress Me Up of NewYork had the dress color and size my daughter wanted. I paid a little extra for quicker shipping because of the wasted time by Glitterati. Dress Me Up emailed me receipts and tracking numbers and kept me informed. I was able to speak to them on the phone when I called, great customer service. I really wanted to shop local but Glitterati was unable to deliver the dress that they said was in stock, and no one seemed to know it was not available and I probably would have never been notified in a timely manner. Its appauling that in order to buy the dress online you have to check a box that confirms dress is Non refundable, non exchangable and all sales final but yet they cant follow through on a dress listed as in stock. Shame on them for not being more organized about their inventory and shame on them for not notifing me or rectifieng the situation within a day or two. It took at lest a week. They know dress shopping and finding the perfect dress is a big deal for these kids going to prom.